Top Remote Jobs in Philadelphia, PA

Lead research and advisory on sourcing, contracting and negotiation for Digital Experience Platforms with emphasis on Adobe. Produce thought leadership, analyze market/pricing/licensing trends, advise procurement/finance/legal on contract strategy and licensing optimization, support sales and events, mentor junior analysts, and improve research processes. Provide client-facing presentations and up to 25% travel.

Design, build, and operate a centralized AWS data lake and AI experimentation platform. Define target-state architecture, guardrails, data contracts, and standards. Stay hands-on writing code, ship infrastructure, run reliability and cost controls, and hire and lead a small platform team while onboarding functional verticals and delivering production AI use cases.

Manage technical delivery of cyber range engagements: coordinate environments, lead exercise planning and execution, support AI agent training/validation, liaise between customers and Professional Services, document outcomes, and maintain customer relationships. Travel up to 25%.

Support regional sales by generating quotes, managing Salesforce opportunities, processing orders, liaising with vendors/customers, performing pipeline analysis, coordinating regional marketing events, and ensuring accurate forecasting and order tracking.

Lead and execute complex DFIR investigations (host forensics, network analysis, malware triage, log/BEC review), produce technical and executive deliverables, automate processes, contribute tooling integrations, mentor peers, maintain client relationships, and participate in on-call rotation and incident response availability.

Lead Customer Success and retention for background screening clients, driving product adoption, renewals, up-sell, and operational improvements. Partner cross-functionally with Product, Compliance, Operations, and Sales, manage global retention teams, integrate acquired teams, and serve as executive escalation for critical accounts. Use analytics (TAT, accuracy, churn, NPS) to inform strategy.

As a Sales Development Representative, you will generate new business by sourcing leads, building relationships, and setting meetings for senior reps to maximize revenue. Responsibilities include utilizing Salesforce for lead management and reporting results to the Sales Manager.

Lead end-to-end revenue recognition, ensuring compliance with ASC 606. Mentor teams and oversee close processes while enhancing internal controls and processes.

Drive enterprise and MSSP sales across the Western region: build pipeline, close new logos, expand channel partnerships, collaborate with product/marketing/engineering, and consistently exceed quota while traveling ~40% within the region.

Own full-cycle commercial accounts including renewals, upsells, cross-sells and net-new revenue within an SMB territory. Build executive relationships, develop account plans, monitor account health to prevent churn, forecast accurately, and collaborate with Customer Success, Product, and Support to solve complex issues and drive expansion.

Own a portfolio of enterprise accounts driving renewals, expansions, and net-new revenue. Build C-level relationships, create strategic account plans, lead executive business reviews, manage retention and forecast accuracy, coordinate cross-functional teams, and surface customer feedback to influence product roadmap.

Serve as the primary enterprise Customer Success Manager to drive adoption, retention, and expansion. Build Mutual Success Plans, deliver QBRs, analyze customer data for insights, lead executive conversations and trainings, partner internally to remove blockers, and demonstrate measurable ROI while guiding customers on sales engagement best practices.

Lead Customer Experience and Partner Operations and support Sales Operations. Design scalable systems and AI-augmented tools across CRM, CS, support, billing/renewals. Produce analyses to surface churn risk, expansion, services margin, and partner ROI, then translate findings into processes and systems that drive measurable business value.