Top Remote Jobs in Philadelphia, PA

Investigate, research, and process credit card chargebacks and dispute claims via the billing platform. Gather and provide evidence, meet deadlines, escalate issues, and collaborate cross-functionally to resolve fraud and disputes. This is a non-customer-facing, analytical administrative role requiring shift flexibility.

Lead North America sales and service for a strategic semiconductor end-user account. Develop executive customer relationships, drive revenue and market share growth, improve service delivery and operational efficiency, coordinate cross-functional teams, and execute winning sales strategies to increase customer satisfaction and employee engagement.

Lead and scale the customer support organization, define strategy and KPIs, oversee multi-channel support operations, partner cross-functionally to drive product and process improvements, optimize tools and automation, manage budgets and escalations, and develop training to ensure high customer satisfaction and operational efficiency.

Design, build, and deploy cloud-native, API-first mortgage servicing components using Java/Node.js and React. Collaborate with global teams to implement distributed, event-driven systems (Kafka), ensure performance, observability, CI/CD, and adherence to API standards and testing practices.

Qualify inbound marketing leads and proactively prospect nonprofits via phone, email, and social to build pipeline. Schedule discovery calls, re-engage past prospects, record activity in Salesforce Lightning, and collaborate with sales and marketing to improve lead quality and advance within the sales organization.

Source, vet, onboard, and manage backup care providers (in-home, centers, camps, activities). Negotiate rates and contracts, verify documentation, enable providers to take bookings, monitor market coverage and fill rates, and coordinate with operations, billing, and legal to keep the network functioning and responsive.

Design, implement, and operate scalable AWS cloud infrastructure and platform systems. Manage infrastructure as code (Terraform, CloudFormation), Kubernetes clusters, container build pipelines, CI/CD (GitHub Actions), and observability (Datadog). Improve deployment workflows, troubleshoot production issues, and partner with engineering teams to deliver reliable, automated platform capabilities.

Lead Updater's corporate development strategy by sourcing, evaluating, and executing acquisitions and strategic partnerships. Build target pipelines, lead deal execution and diligence, develop valuation models, and drive M&A integration. Advise executive team on market dynamics, identify build-versus-buy opportunities, and maintain relationships with PE, VC, and investment banks to enhance deal flow and strategic growth.

Lead NetSuite design and delivery for 3PL/carrier onboarding and reverse logistics, improve NetSuite master data quality, integrate a supply chain visibility platform, and act as the NetSuite SME translating supply chain requirements into scalable system and API-based integration designs.

Manage end-to-end RFP/RFI/proposal processes: coordinate cross-functional SMEs, produce compliant and compelling proposal materials, meet tight deadlines, respond to solicitation questions, and lead collaboration among sales, marketing, legal, underwriting, and actuarial teams.