Top Remote Customer Success Jobs in Nashville, TN
The Japan Customer Service Agent will provide excellent customer support to eFax and Jconnect customers through phone and email, addressing inquiries related to account issues, technical problems, billing, and cancellations. The role requires maintaining product knowledge and assisting customers professionally and efficiently while ensuring compliance with guidelines and providing feedback to the team.
As a Commercial Customer Success Manager at Silverfort, you will be responsible for building and maintaining relationships with commercial customers, ensuring the successful deployment of identity protection solutions, and advocating for customer needs internally. This role involves installation and configuration of software in various cloud environments while driving customer value from the platform.
Client Success Managers are responsible for delivering exceptional experiences to clients, addressing escalated issues, and fulfilling special requests. They manage client relationships, identify upsell and cross-sell opportunities, and provide high-level customer support.
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The HP Digital Merchandising Specialist at CDW is responsible for executing digital merchandising strategies to enhance customer experience. They optimize digital KPIs, manage product presentation, and collaborate with various teams to increase online revenue through effective merchandising and data analytics.
The Reliability Success Manager will drive customer growth, retention, and expansion by establishing trusted relationships with technical project leads, facilitating training and onboarding, monitoring customer success, and collaborating with product teams to enhance the Augury platform.
As a Technical Implementation Specialist, you will serve as the primary technical resource for large provider groups, leading Health System integration projects, coordinating efforts across teams, and ensuring effective onboarding and support experiences for enterprise clients while optimizing integration processes.
The Follow Up AR Specialist will resolve unpaid claims by utilizing various resources including online portals, phone calls, and email correspondence. Responsibilities include following up on claims, inquiring with insurance companies, researching claims, identifying denial trends, and processing appeals on denied claims.
The Underpayment Specialist facilitates payment recovery for denied and underpaid claims, acting as a liaison for clients and overseeing the appeals process. Responsibilities include reviewing claims, verifying reimbursement documentation, and maintaining confidentiality with patient health information while optimizing revenue for healthcare providers.
The Customer Success Manager is responsible for managing customer relationships, ensuring clients achieve their goals through onboarding, training, and strategizing for product adoption and growth. They track metrics, enhance customer retention, and collaborate across teams to drive service expansion and client satisfaction.
The Bilingual Enrollment Specialist will call prospective members to educate them on Thyme Care’s services and encourage enrollment. The role requires making 80-100 outbound calls daily, understanding member goals, and fostering strong relationships. Responsibilities also include conducting enrollment surveys and participating in development sessions to meet quality and productivity goals.
Top remote Companies in Nashville, TN Hiring Customer Success Roles
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