Top Remote Customer Success Jobs in Nashville, TN

11 Days AgoSaved
Remote
Remote Nashville, TN
60K-65K Annually
Junior
60K-65K Annually
Junior
Software
Manage a large pooled book of eCommerce merchants using AI tooling to prioritize outreach, prevent churn, qualify expansion leads, run consultations, and deliver one-to-many engagement like webinars and campaigns to drive net retention.
Top Skills: Ai ToolsGainsightShopifyVitally
11 Days AgoSaved
Remote
Remote Nashville, TN
Mid level
Mid level
Artificial Intelligence • Software • PropTech • Automation
Manage customer implementations and ongoing support, train users, troubleshoot issues, gather and synthesize customer feedback, and liaise with product and engineering to improve the product and roadmap while ensuring strong customer relationships.
11 Days AgoSaved
Remote
Remote Nashville, TN
80K-120K Annually
Entry level
80K-120K Annually
Entry level
Agency • Artificial Intelligence • Software • Design
Own onboarding and early customer success: launch and monitor ads, websites, and funnels; diagnose and fix performance issues across ads, traffic, conversion, and lead quality; coordinate with customers and internal teams; manage multiple customers and iterate quickly to drive revenue outcomes.
Reposted 11 Days AgoSaved
Remote
Remote Nashville, TN
Expert/Leader
Expert/Leader
eCommerce • Information Technology • Software • App development
The Technical Customer Success Manager will lead customer satisfaction efforts, ensuring clients achieve goals through effective platform utilization, onboarding, and relationship management while promoting feedback and service improvements.
Top Skills: Customer Relationship Management (Crm) SystemsCustomer Service SoftwareMobile App DevelopmentSaas-Based ProductsWeb Development
Reposted 11 Days AgoSaved
Remote
Remote Nashville, TN
194K-228K Annually
Senior level
194K-228K Annually
Senior level
Software
As a Customer Success Manager at Vanta, you'll advise large customers on security and compliance, drive implementations, and maintain executive relationships, ensuring customer retention and advocacy through value realization and strategic initiatives.
Top Skills: AIGrcSaaS
Reposted 11 Days AgoSaved
Remote
Remote Nashville, TN
Senior level
Senior level
Software
The Director of Customer Success leads the vision and execution of customer success strategies, ensuring alignment with business objectives and fostering collaboration across teams. They advocate for customer needs and oversee technical and operational excellence within the team, mentoring staff and driving performance standards.
Top Skills: SaaSSalesforce
Reposted 11 Days AgoSaved
Remote
Remote Nashville, TN
Mid level
Mid level
Healthtech • Software
As the Customer Success Lead, you'll manage enterprise accounts, driving adoption, ensuring account health, and facilitating onboarding and expansion for high-volume law firms.
Top Skills: GainsightHubspotSalesforce
Reposted 11 Days AgoSaved
Remote
Remote Nashville, TN
Mid level
Mid level
Healthtech • Software
As a Customer Success Lead at Codes Health, you will manage a portfolio of law firms, ensuring successful onboarding and customer growth while balancing scale and personalization in interactions.
Top Skills: CRM
Reposted 11 Days AgoSaved
Remote
Remote Nashville, TN
Mid level
Mid level
Marketing Tech • Analytics
The Customer Success Manager will engage with customers to drive value from Singular's product, manage onboarding, and enhance retention and account growth through technical solutions and client advocacy.
Top Skills: Ad TechnologyAnalyticsBi ToolsMobile AdvertisingSaaS
Reposted 11 Days AgoSaved
Remote
Remote Nashville, TN
70K-90K Annually
Junior
70K-90K Annually
Junior
Greentech • Social Impact
The Senior Customer Success Associate will manage customer accounts, focus on onboarding, ticket management, and improve customer lifecycle processes through automation and structured communications.
Top Skills: HubspotSalesforceZendesk
Reposted 11 Days AgoSaved
Remote
Remote Nashville, TN
Mid level
Mid level
Software
As an Enterprise Customer Success Manager, you'll manage key customer accounts, ensure product success, build relationships, and advocate for customers' needs.
Top Skills: ChorusCitrixFilemaker ProGoogle WorkspaceOutreach.IoSalesforceSlackSplunkVdiVMwareZoom
Reposted 11 Days AgoSaved
Remote
Remote Nashville, TN
Mid level
Mid level
Industrial
The Client Success Engineer ensures successful technology adoption and integration for clients, providing training, support, and performance assessments to drive client satisfaction and operational improvements.
Top Skills: Kode OsProptechSaaS
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Reposted 11 Days AgoSaved
Remote
Remote Nashville, TN
Mid level
Mid level
Software
The Client Success Manager at WasteX ensures customer success by onboarding clients, managing relationships, and collaborating internally to improve products and services.
Top Skills: CrmsErpsSaaS
Reposted 11 Days AgoSaved
Remote
Remote Nashville, TN
150K-200K Annually
Senior level
150K-200K Annually
Senior level
Information Technology • Security • Cybersecurity
The Customer Success Architect drives customer lifecycle management by coordinating onboarding, implementation, and integration, ensuring successful adoption of the Veza platform while providing expertise in identity security.
Top Skills: Active DirectoryAWSAzureAzureadBoxGCPGitGoogleMicrosoft 365OktaPythonRdsRedshiftSalesforceServicenowSnowflake
12 Days AgoSaved
Remote
Remote Nashville, TN
150K-200K Annually
Senior level
150K-200K Annually
Senior level
HR Tech • Information Technology • Software
Lead and develop a team of Customer Success Managers for SMB and mid-market accounts to drive retention, adoption, expansion, and advocacy. Define success strategies, playbooks, KPIs, and reporting; own renewals and collaborate with Sales, Product, and Solutions teams to identify expansion opportunities and resolve escalations. Build customer health metrics, feedback loops, and advocacy programs while optimizing team operations, resource allocation, and forecasting.
Reposted 12 Days AgoSaved
Remote or Hybrid
Remote Nashville, TN
105K-168K Annually
Senior level
105K-168K Annually
Senior level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
Manage long-term success for ServiceTitan's largest customers, focusing on product adoption, account management, and enhancing customer satisfaction. You'll coach users and develop strong partnerships with client management.
12 Days AgoSaved
Remote
Remote Nashville, TN
Senior level
Senior level
Healthtech • Software
Lead customer success for North America customers, build and execute data-driven success plans, drive adoption and renewals, manage stakeholder relationships, mentor junior CSMs, and coordinate cross-functional engagement to maximize product value and customer satisfaction.
Top Skills: AIAnalytics ToolsCrm SystemsCustomer Success PlatformsExcelPowerPointWord
12 Days AgoSaved
Remote
Remote Nashville, TN
75K-75K Annually
Mid level
75K-75K Annually
Mid level
Insurance • Software
Manage a reactive portfolio of post-sale insurance/SaaS clients to drive adoption, renewals, and net revenue retention. Lead QBRs, close low-complexity expansions, triage incidents in JIRA/Freshdesk, maintain CRM hygiene in Salesforce, and partner with Strategic Account Managers on adoption and value mapping. Translate client feedback into playbooks, knowledge base content, and product requirements while mentoring peers and improving processes to boost NPS and lower time-to-resolution.
Top Skills: APIsConfluenceFreshdeskJIRALow-Code/No-Code PlatformsMicrosoft TeamsOutlookSalesforceSlack
12 Days AgoSaved
Remote or Hybrid
Remote Nashville, TN
Mid level
Mid level
Artificial Intelligence • Marketing Tech • Software • SEO
Own a portfolio of clients to improve AI visibility (GEO) and retention. Lead biweekly engagements, analyze Yolando platform data to produce strategic recommendations, partner with content to drive AI-citable content, build repeatable playbooks, deliver executive reporting, master AI tooling, and identify upsell opportunities to grow accounts.
Top Skills: ChatgptClaudeYolando
12 Days AgoSaved
Remote
Remote Nashville, TN
75K-150K Annually
Mid level
75K-150K Annually
Mid level
Artificial Intelligence • Logistics • Software • Transportation
Lead onboarding, adoption, and support for courier customers; troubleshoot workflows; analyze customer data for churn risks; surface product feedback; identify expansion opportunities; build scalable CS processes and documentation while collaborating with product, sales, and engineering.
Top Skills: Crm SystemsExcelGoogle SheetsSQLZapierZendesk
Reposted 12 Days AgoSaved
Remote
Remote Nashville, TN
Junior
Junior
Software • Analytics
The Customer Success Manager will educate clients on creative strategy, build relationships, and help maximize their use of Motion's platform through engagement and tailored support.
Top Skills: AIAnalyticsPerformance Marketing
Reposted 12 Days AgoSaved
Remote
Remote Nashville, TN
90K-105K Annually
Senior level
90K-105K Annually
Senior level
AdTech • Agency • Digital Media • eCommerce • Marketing Tech • Social Media • Analytics
The Senior Client Success Account Manager drives revenue growth by identifying cross-sell and upsell opportunities, collaborating with internal teams, and managing client relationships to enhance client impact.
Top Skills: Crm PlatformsSalesforce
Reposted 12 Days AgoSaved
Remote
Remote Nashville, TN
Senior level
Senior level
Agency • Information Technology • Professional Services • Financial Services
The Senior Customer Success Manager leads the customer journey, oversees operational improvements, manages escalations, and mentors teams within a fast-paced ecommerce environment.
Top Skills: AmazonShopify
Reposted 12 Days AgoSaved
In-Office or Remote
Remote Nashville, TN
120K-180K Annually
Mid level
120K-180K Annually
Mid level
Software
As a Customer Success Engineer, you will manage technical relationships, assist in product adoption, and act as a customer advocate within JetBrains to enhance customer satisfaction and support account strategies.
Top Skills: AIDevOpsItLlmsQaSoftware Development
12 Days AgoSaved
Remote
Remote Nashville, TN
53K-53K Annually
Mid level
53K-53K Annually
Mid level
Edtech • HR Tech • Software
Serve as trusted advisor to small-business clients, driving retention, expansion, and measurable EHS/compliance improvements by developing strategies, building relationships, coordinating cross-functional teams, and mastering HSI solutions to meet revenue and satisfaction targets.
Top Skills: Customer Success PlatformsSalesforce
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