Top Remote Jobs in Greensboro, NC

Leads critical client escalations from initiation through closure, coordinating engineering, delivery, operations, and client success teams. Drives containment, root cause analysis, corrective actions, quality management, and continual improvement. Serves as the primary client advocate during high-visibility incidents, communicates with executives and clients, tracks resolution and satisfaction metrics, and presents performance insights to governance leaders. The role strengthens service delivery processes, prevents recurring issues, and promotes accountability and sustainable operational excellence.

Reviews commercial credit files and portfolios to independently validate risk ratings, assess underwriting and portfolio management quality, identify problem exposures, analyze credit trends, and evaluate adherence to lending policies, regulations, and risk methodologies. The associate writes review reports, communicates findings and recommendations, collaborates with credit and business teams, participates in special projects, and maintains current knowledge of credit review practices and regulatory expectations.

Promotes and sells assigned insurance coverage through phone, email, mail, and fax. Prioritizes leads, presents quotes, closes sales, facilitates applications and underwriting, records activities in the CRM, and services clients during their first year of coverage. Builds customer relationships while meeting territory-based sales goals and gathering market intelligence.

Owns complex Tier 2 technical support escalations across Stratus and the Autodesk ecosystem, including Revit, BIM 360/ACC, and Navisworks issues. Diagnoses configuration, integration, permission, and platform problems; uses AI tools for research, troubleshooting, communication, and automation; documents solutions; improves AI support knowledge; escalates defects to engineering; mentors L1 agents; and contributes to service metrics and customer experience.

Analyzes healthcare claims, pharmacy, laboratory, financial, utilization, and risk-adjustment data. Develops suspect, targeting, tracking, QA, and reporting systems for Medicaid, Marketplace, Medicare, and MMP interventions. Performs predictive modeling, statistical analysis, forecasting, anomaly detection, data validation, root-cause analysis, and risk-score tracking. Communicates analytical findings to technical and nontechnical stakeholders while supporting cross-functional projects and regulatory or business requests.

Leads HubSpot’s Partner Strategy and Programs function, overseeing partner tiering, benefits, incentives, requirements, and sales initiatives. Manages senior program leaders, develops strategic proposals and business requirements, aligns cross-functional GTM teams, and builds roadmaps tied to revenue and efficiency goals. Uses KPIs, analytics, automation, and AI tools to improve partner performance and program impact while supporting an AI-first partner ecosystem.

Supports technical sales through product demonstrations, lead generation, customer outreach, solution design, technical guidance, and cross-functional collaboration. The role focuses on learning SaaS, data integration, and cloud solutions while helping understand customer requirements, communicate technical concepts, gather feedback, and improve customer engagement and adoption.

Provide administrative support for grant applications from intake through submission. Maintain grant calendars and deadlines, extract portal requirements, format templates, prepare and attach supporting documents, enter approved narratives, and conduct detailed accuracy, completeness, proofreading, and formatting checks. Escalate missing information or technical issues, submit approved applications, capture confirmation receipts, and update statuses in AgentPro.

Support Account Executives with customer engagements involving unmanned aerial systems. Translate mission requirements into UAS solutions, lead technical demonstrations, develop RFI/RFP responses, manage field deployment activities, ensure FAA compliance, evaluate emerging technologies, and mentor junior engineers. The role serves defense, law enforcement, military, and commercial customers and requires extensive domestic and international travel.

Leads Chomps' talent acquisition strategy and team, overseeing workforce planning, sourcing, executive and niche searches, recruiting systems, metrics, employer branding, compensation benchmarking, vendor relationships, compliance, and candidate experience. Partners with senior leadership to scale hiring operations, improve recruiting efficiency, develop the TA team, and provide hiring insights during company growth.