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Top Remote Customer Success Jobs in Greensboro, NC
The Deal Desk Specialist will support sales operations and customer support by managing order processes and ensuring a seamless experience for clients. Responsibilities include multitasking, project management, and collaborating with multinational teams while utilizing Salesforce. Strong communication skills and attention to detail are essential.
The Director of Customer Success will define the strategic vision for the Customer Success function, manage a high-performing team, advocate for customer needs, and drive measurable business outcomes. Responsibilities include collaborating with sales and product management, refining best practices, and analyzing client trends for strategic planning.
The Customer Service Representative at Beyond Finance will act as the main contact for clients in financial hardship programs, providing exceptional service through inbound and outbound calls. The role involves understanding client needs, resolving issues, and collaborating with various departments to enhance the customer experience, all while working in a remote call center environment.
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The SEO Specialist II will enhance the company's search visibility and drive organic traffic through technical and on-page SEO strategies. Responsibilities include conducting SEO audits, optimizing content for keywords, collaborating with marketing teams, executing link-building strategies, and analyzing SEO performance with tools like Adobe Analytics. The role requires staying updated on SEO trends and implementing generative engine optimization strategies.
The Patient Advocate serves as a liaison between patients and healthcare providers, handling inquiries through calls, chats, and emails. Responsibilities include managing patient calls, assisting with billing inquiries, leading payment processes, and improving patient satisfaction and collections performance.
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The Experience Banker provides remote support via phone and online chat for various banking services. Responsibilities include assisting customers with online banking issues, processing account changes, verifying online enrollments, answering inquiries, and supporting the Experience Banking Manager.
The Clinical Client Training Specialist at Cohere Health is responsible for planning and executing training programs for client and provider organizations. This role involves developing digital training tools, conducting webinars and training sessions, and continuously updating training materials based on user feedback. The specialist will work closely with various teams to address the needs of clinicians and provider organizations, ensuring effective platform adoption.
The Director of Customer Support Systems will define and execute strategies for optimizing customer-facing systems, collaborating across teams, mentoring professionals, managing vendor relationships, and ensuring compliance and performance metrics are met. This role involves overseeing the development and continuous improvement of systems to enhance customer journeys post-sales.
As Associate Clinical Director, you will lead a multidisciplinary team to expand the Eating Disorder Program, collaborating with various stakeholders to enhance program efficiency, manage team performance, and supervise care navigators. Responsibilities include clinical training, handling case escalations, outreach to members, and presenting to stakeholders.
The Senior Customer Operations Analyst will enhance customer success by providing data-driven insights, developing KPIs, tracking performance metrics, and making recommendations for process optimizations. Responsibilities include collaborating with leadership, analyzing customer interactions, supporting forecasting, and conducting ad hoc analyses to ensure operational efficiency and scalability.
Top remote Companies in Greensboro, NC Hiring Customer Success Roles
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