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The Senior Manager of Marketing Operations will optimize HopSkipDrive's marketing technology stack, drive data-driven initiatives, enhance reporting frameworks, and manage email campaigns. This role demands collaboration with cross-functional teams, analytical insights for strategic decisions, and mentorship of team members to improve marketing operational standards.
As a CareDriver Support Specialist, you will provide exceptional support to CareDrivers through various communication channels, troubleshoot technical issues on the HopSkipDrive platform, and foster strong relationships to enhance the CareDriver experience. You will also contribute to process improvements and ensure adherence to company values.
As the InRide Support Team Lead, you'll co-lead a remote team of InRide Specialists, manage performance metrics, conduct training, and ensure exceptional customer support. You'll also handle escalated issues, monitor support volume, and identify operational improvements.
The Associate Pre Sales System Engineer supports the sales cycle by strategizing with the sales team, conducting product demonstrations, managing pilots, and creating resources for the sales team. The role requires strong communication skills and the ability to understand and convey technical concepts.
The Director of Customer Success will lead a team to develop customer success strategies for a large portfolio, focusing on customer engagement, value realization, and retention while collaborating with Sales and other departments. Responsibilities include overseeing operations, monitoring customer health, and driving initiatives to enhance customer satisfaction.
The Customer Success Coordinator at Pluralsight engages with customers to identify and achieve their goals, leveraging customer data and tools to enhance value delivery. They manage multiple accounts, represent customer interests, and collaborate with various teams to improve customer experience and retention. Key responsibilities include ensuring adoption of Pluralsight's services and contributing to overall customer success processes.
The Customer Success Manager engages with customers to ensure they maximize the value of the platform. Responsibilities include driving engagement, managing accounts from onboarding to renewal, anticipating customer needs, and using tools for measuring customer experience. The CSM acts as a trusted adviser, facilitating adoption of best practices and strategic recommendations.
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As a Success Coach at ReUp Education, you will work closely with students to support their re-enrollment and degree completion. You will build relationships, co-create personalized plans, document progress, communicate regularly, and utilize technology to provide tailored support.
The Business Development Representative (BDR) will identify prospects, generate interest in InStride’s education solutions, and establish long-term partnerships. Responsibilities include conducting outreach, engaging with corporate partners, and collaborating with sales executives to drive revenue growth through innovative prospecting strategies. This role suits individuals motivated to impact education and professional advancement.
The Business Development Representative will identify and qualify potential clients for Mentor Collective's mentorship solutions, generate leads, initiate outreach, and build strong relationships with prospective clients while collaborating with the Sales and Marketing teams.
The Linguistic Quality Manager devises and maintains quality standards, overseeing quality processes and guiding a contingent workforce. Responsibilities include monitoring tools and services, improving processes, consulting with teams, and supervising projects.
The Teaching Assistant will support students in Quantitative Reasoning courses, providing mentoring and guidance while managing a group of 30-40 students. Responsibilities include leading discussions, hosting office hours, grading assignments, and attending lectures within designated hours. The role requires a commitment of 8-10 hours per week and aims at maximizing access to education for first- and second-year students.
The Customer Success Manager will oversee a portfolio of partner schools, driving engagement, retention, and growth through managing onboarding processes and upselling opportunities. This role includes maintaining high customer satisfaction and collaborating with other teams to enhance product offerings based on customer feedback.
The Senior Product Manager for Learning at Teachable will define and execute strategies for learning-focused features, collaborating with various teams to enhance user engagement and satisfaction on the content platform. Responsibilities include developing product roadmaps, utilizing data-driven insights, and creating engaging tools that motivate users in their learning journeys.
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