Top Remote Jobs in Des Moines, IA

Supports more than 120 school districts through proactive outreach, customer support, relationship management, product adoption, retention, and engagement efforts. Responds to inquiries, prioritizes accounts using customer health data, escalates issues, gathers feedback, and collaborates with onboarding, sales, and professional services teams. The role requires strong organization, communication, empathy, follow-through, and the ability to manage a high-volume customer portfolio.

Process and organize client records by sorting files, creating labels, and accurately entering high volumes of record numbers. Meet production targets of 120–150 files per hour while maintaining data accuracy, operational compliance, and deadlines. The role also requires physical warehouse work, including prolonged standing and lifting boxes weighing 30–90 pounds.

Lead cloud migration and platform engineering efforts, designing AWS architectures and migration plans from on-prem VMware to AWS. Perform migration assessments, tooling selection, wave planning, dependency analysis, security/compliance alignment, OS and database troubleshooting, and optimize post-migration performance while collaborating with stakeholders and platform teams.

Leads the enterprise strategy and execution for high-volume job ingestion systems, including scraping, ATS feeds, parsing, normalization, deduplication, schema mapping, and event processing. Partners with engineering, search, SEO, mobile, alerts, and go-to-market teams to improve job quality, freshness, latency, engagement, and monetization. Establishes data governance and operational metrics while coaching product managers and communicating technical investments to executives.

Leads operational strategy and execution for key customer accounts, overseeing demand planning, forecasting, inventory, supply coordination, and cross-functional initiatives. Manages planning teams, drives NPI and process improvement projects, coordinates manufacturing and logistics readiness, monitors operational KPIs, resolves risks, and advises executive leadership on account performance, service, capacity, and growth.

Own the sales pipeline from prospecting through conversion, serving as the first contact for inbound prospects, conducting virtual demos, following up through calls, email, text, and LinkedIn, maintaining CRM records, handling objections, tailoring pricing, and partnering with senior sales to meet revenue targets. The role requires SaaS sales experience, strong communication, organization, resilience, customer curiosity, and consistent goal achievement.

Manage accounts receivable operations, including cash application, invoice reconciliation, collections, customer billing support, vendor portal submissions, and aging-report maintenance. Resolve payment discrepancies, short-pays, credits, and billing errors while maintaining accurate audit trails. The role also identifies upstream process improvements and requires independent, detail-oriented work with Stripe, QuickBooks Online, and spreadsheets for 5–10 hours weekly.

Leads organizational change management strategies and implementation for client and internal initiatives. Develops communication materials, training aids, graphics, and digital content using Adobe Creative Cloud; evaluates emerging technologies; conducts stakeholder, impact, and readiness assessments; supports Service Desk inquiries; and monitors OCM effectiveness to recommend improvements.

Participate in a 12-week remote SkillBridge fellowship supporting enterprise customers on the Axonius platform. Learn to troubleshoot technical incidents, analyze logs, manage Zendesk ticket queues, document solutions in Confluence, and coordinate escalations with Engineering, Product, and Technical Account Management teams.

Own customer onboarding, implementation coordination, training support, ongoing relationship management, and monthly check-ins for churches using Nurture. Translate between customers and engineering, document scalable playbooks, improve support workflows, and identify automation opportunities. The role will progressively manage an assigned book of approximately 50 churches while partnering with the Head of Customer Experience and traveling periodically for in-person training and customer engagements.