Top Remote Jobs in Des Moines, IA

Lead digital and content strategy for the Global Connected Living line, developing insights-driven marketing plans, pilots, and KPIs. Partner cross-functionally to drive consumer engagement across channels, scale successful pilots (including AI-enabled personalization), manage ad and martech budgets, and lead a small team of marketing directors/managers.

Lead and scale UX, content design, and user research across a complex B2B healthcare product portfolio. Define experience strategy, governance, design system adoption, AI-enabled interactions, and measurable UX quality metrics. Partner with Product and Engineering, reduce ambiguity, embed UX early in discovery, and build high-performing design teams to improve usability, adoption, accessibility, and customer satisfaction.

Manage commercial escrow accounts and closings, acting as neutral liaison between buyer, seller, and lender. Process and review escrow documents, ensure proper accounting and disbursement of funds, prepare closing and legal documents, report account status, and work with Underwriting to monitor and mitigate risk while ensuring regulatory compliance.

Lead Salesforce administration and data quality efforts, manage data model transformations and integrations (FormAssembly, WordPress), handle support tickets and training, create documentation and user enablement, oversee external data collection processes, and collaborate with internal teams and external consultants to build a data-driven culture.

Lead planning and delivery of end-user experience and brand activation programs. Manage cross-functional teams, agencies, budgets, timelines, on-site execution, KPIs, risk mitigation, and ensure brand-consistent, safety-compliant experiences across field activations and training centers.

Manage payoff, HOA, and lien processing; order demands and track requests; maintain organized, compliant escrow files; deliver customer service to internal and external partners; meet deadlines in a high-volume environment and follow standardized workflows to support timely closings.

Serve as the technical bridge between Customer Success and Engineering: triage and resolve customer issues, perform root cause analysis, produce implementation-ready solutions, manage change control and feature flagging, support ITIL incident/problem/change processes, monitor SLOs, and drive continuous improvement through documentation and trend analysis.

Design, build, and maintain Scala-based ETL and streaming data pipelines, APIs, and data microservices in Azure. Optimize LLM fine-tuning and RAG workflows, support DevOps/CI-CD practices, document standards, mentor engineers, and manage data ingestion frameworks for analytics and partner integrations.

Lead sourcing for assigned internal client groups, run RFXs in Scanmarket, research and negotiate supplier contracts, measure sourcing value, and manage multiple projects to deliver cost savings.

Lead and coach the Customer Experience team across phone, email, chat, social and digital channels. Manage daily operations, performance metrics, QA coaching, workforce planning, escalations, and compliance. Partner cross-functionally to resolve recurring customer pain points, support onboarding and training, and implement new technology and self-service capabilities to improve customer outcomes and operational efficiency.