Top Remote Operations Jobs in Dallas, TX

The Vice President of Customer Operations leads strategic initiatives to enhance customer care and operational performance through digital transformation and cross-functional collaboration.

Lead and supervise an IT infrastructure team responsible for service delivery, servers, virtualization, storage, networking, security, databases, telephony, data centers, and disaster recovery. Develop and implement plans, policies and procedures, prioritize infrastructure needs, ensure service levels and staffing, resolve infrastructure issues, and provide coaching, performance feedback, and operational oversight.

Embed with the North America sales team to run forecast and pipeline hygiene cadences, resolve deal and process issues, build field-facing Salesforce dashboards, drive forecasting discipline, document playbooks and workflows, and partner cross-functionally to operationalize RevOps initiatives.

Support day-to-day IT operations: onboarding/offboarding, laptop and endpoint provisioning and troubleshooting, access management and RBAC support, compliance/audit evidence collection, and improving runbooks and operational processes to reduce repeat issues.

Coordinate end-to-end participant recruitment for B2B UX studies, manage scheduling, NDAs, incentives, and multiple recruiting workflows. Maintain and migrate research repository (Google to Dovetail), support thematic analysis, vendor procurement, budget tracking, compliance coordination, and improve research operations processes and resources.

Support the Field Team Network with administrative tasks: email communications, partner outreach, meeting notes, document organization, process review and improvement, time studies and quality review of calls, plus project work aligned with intern skills and growth.

Drive IT operational maturity and financial management by analyzing spend and operations, managing renewals and PO lifecycle, delivering reports, advising leadership on budget optimization, vendor rationalization, and process improvements.

Provide customer service to agents via phone/chat/email, process policy tasks, review and update policy records, prepare cancellation/non-renewal notices per state guidelines, ensure compliance, coordinate with departments and carriers, follow SOPs, and cross-train peers.

Provide daily operational support for Itemized Bill Review teams, managing claims screening/distribution, audits, reporting, client savings identification, QA of digitized records, training/onboarding, and ensuring compliance with client contractual parameters and privacy standards.

Lead enterprise operations to translate strategy into measurable execution: build operating rhythms, PMO governance, KPI frameworks, and cross-functional forums. Drive AI-enabled workflow transformation, resource planning alignment with Finance, and lead a global team of 20+ to improve accountability, decision-making, and execution quality at scale.

Lead Global Skilling operations to modernize content lifecycle using AI and automation. Own content publishing, delivery, organizational operations, supplier governance, process design, change management, and people leadership. Drive metrics-driven process improvement, cross-functional stakeholder engagement, and enterprise-scale operational transformation.

Lead global education operations with P&L ownership, ensuring scalable delivery of in-person, virtual, and self-directed training. Drive operational strategy, process governance, vendor/stakeholder collaboration, KPI-driven performance reporting, budget oversight, and team leadership to improve learner experience and financial performance.

Own end-to-end onboarding and KYC/KYB for business customers: collect documentation, verify entities and beneficial owners (UBO), assess risk and escalate, communicate with customers and partners, and propose process and automation improvements to reduce manual work.

Assist with operations and administrative processes, support invoicing and collections, keep internal tools updated, and prepare reports. Collaborate with teams to improve efficiency using digital tools.

The Mission Success Operations Manager will build and optimize processes for the Mission Success team, focusing on post-sales efficiency and customer success through automation and effective resource utilization.

The Director of Operations leads strategy and performance for operations, driving growth and implementing Lean methodologies within the North Carolina entity. Responsibilities include P&L ownership, financial accountability, team development, and operational excellence.

As VP of Operations, you'll oversee service delivery, enforce SOPs, facilitate project execution, maintain analytics, and promote a culture of accountability and performance improvement.

Lead AI-enabled revenue forecasting, maintain executive dashboards, ensure CRM data governance (Salesforce), and integrate revenue, compliance, and learner data. Partner cross-functionally to translate analysis into actionable insights, optimize renewals and pricing, and reduce operational toil for Development and Partnerships.

Lead Field Service Operations (Service, Installation, AMC, System Implementation) to meet financial and customer satisfaction goals. Manage forecasting, financials, subcontractors, sales support, and personnel actions while serving as escalation point for customer and technical issues.

The Associate Operations Pastor coordinates campus operations, supports staff and attendees, leads volunteer teams, and manages events and resources.

Provide timely phone and ticket-based support to law firm contacts, resolve and escalate complex issues, manage data entry and inbox tasks, use Zendesk/CRM and AI tools, prioritize workload, cross-train team members, and support departmental projects and initiatives.

Provide onsite FleetShare support across the Birmingham territory: conduct site visits and vehicle inspections, handle rentals, billing, registrations, and tech troubleshooting, maintain client relationships, coordinate vehicle movements, report KPIs, and collaborate cross-functionally. Use a personal vehicle and travel within the assigned territory.

Build and lead Digimarc's revenue operations: design and run a 13-week operating cadence, own forecasting and pipeline hygiene, optimize end-to-end funnel, provide revenue analytics, enable outbound motion, lead GTM planning and compensation, establish deal desk and renewals operations, and govern the revenue tech stack (Salesforce/CRM, forecasting, CS platforms). Act as a player-coach to turn data into decisions and scale predictable revenue processes.

Lead global RevOps to drive predictable revenue through forecasting, pipeline analytics, CRM and GTM systems strategy, AI/automation enablement, contract/RFP governance, cross-functional alignment, and reporting. Co-own forecast with the CRO, manage Dynamics 365 and GTM tech stack, embed AI agents, and support territory, quota, and sales process execution to improve forecast accuracy and seller productivity.

Curate and list real-time sports prediction markets, engage with the community (Discord), monitor games/trading activity, design creative props tied to storylines, work peak sports hours, and collaborate cross-functionally to improve the product and automate manual workflows.