Top Remote Customer Success Jobs
The Senior Manager, Customer Experience will oversee customer-facing teams, improve customer registration and onboarding processes, develop customer success strategies, monitor key metrics, and drive continuous improvement. This role necessitates collaboration with other departments to advocate for customer needs and ensure high satisfaction levels.
The Support Specialist aids primary care and case managers by conducting telephonic outreach for service assessments, reviewing intake documents, managing authorizations for services, handling member and provider calls regarding authorizations, and documenting communications while ensuring effective member support.
The Response Team Specialist engages with customers through web inquiries and phone sales, helping the aging population find necessary services. They generate leads, schedule consultations, provide exceptional customer service, and meet sales goals while managing customer needs and inquiries.
The Response Team Specialist engages with customers to help them find services for aging at home. Responsibilities include handling inquiries via phone or web, generating leads, scheduling consultations, and providing exceptional customer service, all while meeting sales metrics.
The Billing Specialist is responsible for managing invoicing processes, including generating invoices, resolving billing discrepancies, and handling customer inquiries. They will work closely with finance and accounting teams to reconcile accounts and implement process improvements for billing efficiency.
Manage and optimize PPC campaigns across various platforms to drive traffic, increase conversions, and maximize ROI. Conduct audience and keyword research, analyze campaign data, collaborate with stakeholders, and stay updated on industry trends.
The Client Executive will lead sales activities in assigned Enterprise Accounts, focusing on building relationships, developing account plans, and managing complex sales engagements. Responsibilities include identify prospects, increase account value, and collaborate with specialist teams for sales success.
As a Customer Account Specialist, you'll engage with customers, build relationships, and collaborate with teams to address and solve their challenges. You'll manage shipments using innovative technology while developing your skills in sales, operations, and account management. This role offers a progression path within the company and requires proactive communication and efficiency improvements.
The Sr. Specialist/Expert Specialist role focuses on supporting meeting planning, oversight, contracts, payment execution, and compliance for Health Care Providers in the CMS HCP Contract to Pay team. The position involves collaboration with various business partners to ensure proper reporting and adherence to compliance regulations.
The Enterprise Customer Success Manager will manage relationships with partner institutions, ensuring high product adoption and satisfaction. Responsibilities include establishing success goals, conducting training, facilitating communication between stakeholders, and ensuring 100% partner renewals.
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