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Top Remote Senior Customer Success Manager Jobs
The Associate Customer Success Manager will build and maintain relationships with enterprise customers, ensure value from Cyara’s solutions, negotiate renewals, manage customer journeys, deliver insights for optimization, identify growth opportunities, and facilitate ongoing customer engagement through meetings and visits.
The Partner Success Manager will enhance partner relationships in the cellular and telecom industries, manage key partnerships, drive revenue growth, and ensure successful collaborations. Responsibilities include developing strategies, analyzing market trends, addressing challenges and optimizing partner performance.
As a Customer Success Manager at FORM, you will oversee customer onboarding, provide training, support, and actionable insights on the GoSpotCheck platform. You will build relationships with stakeholders, manage projects, and communicate our value to customers, ensuring their continued engagement and satisfaction throughout their lifecycle.
The Customer Success Manager enhances customer experience by managing customer success workflows, overseeing ticketing processes, and providing training. This role collaborates with multiple teams to resolve customer pain points and manages vendor relationships to ensure optimal product utilization.
The Customer Success Manager will oversee customer engagement to ensure value from Cyara’s solutions, manage client relationships, and negotiate contracts. Responsibilities include setting long-term success plans, hosting client meetings, identifying upsell opportunities, and acting as a program manager during customer interactions.
As the Senior Manager of Customer Success, you will lead a team of Customer Success Managers, ensuring high customer satisfaction and driving ROI from the Iterable platform. You will foster relationships with customers, identify growth opportunities, and develop strategic initiatives to enhance customer retention. The role involves managing team performance, creating training materials, and collaborating with various departments to address customer needs effectively.
The Customer Success Manager at Nooks is responsible for managing a portfolio of over 160 SMB accounts, ensuring customer onboarding, adoption, and retention. They analyze usage metrics, lead upsell conversations, and provide technical support while advocating for customer needs within the company.
The Customer Success Manager at Cyara is responsible for ensuring customers derive maximum value from the company's CX solutions, managing relationships, negotiating renewals, and providing strategic insights. This role involves program management throughout the customer lifecycle and may require travel.
The Customer Success Manager will build and maintain strong relationships with enterprise customers, ensuring they receive maximum value from Cyara's solutions, articulate measurable ROI, negotiate renewals, and manage the customer journey effectively.
The Customer Success Manager at Toku will develop and maintain client relationships, ensuring customer satisfaction and resolving payroll-related issues. Responsibilities include onboarding clients, troubleshooting payroll discrepancies, collaborating with cross-functional teams, and ensuring payroll compliance.
As a Customer Success Manager for the Public Sector, you will support data science teams in using Posit's software products, driving customer retention and adoption by understanding their needs, managing renewal processes, and collaborating with sales and engineering teams to ensure successful implementation.
The Customer Success Executive is tasked with ensuring client satisfaction and retention, addressing customer issues, and facilitating communication between customers and internal teams to optimize product usage and client experience.
As a Client Success Manager, you will ensure client success by aligning services with business objectives, fostering relationships, monitoring account health, and optimizing services. You will also drive satisfaction, manage renewals and upselling opportunities, and analyze client feedback to enhance service quality.
As a Customer Success Manager at interface.ai, you will act as the primary point of contact for enterprise clients, helping them achieve their business objectives through the company's AI platform. Responsibilities include managing client relationships, understanding their needs, upselling solutions, and providing insights on platform usage.
As a Customer Success Manager at Spaceback, you will be the main contact for clients, focusing on onboarding, campaign planning and optimization, performance monitoring, and product feedback. Your role involves communication with clients, educating them on best practices, and collaborating with teams to enhance user satisfaction and product usability.
The Client Success Manager will oversee the customer lifecycle for accounts, implement Success Programs, manage onboarding, provide client training, and work to minimize churn while identifying revenue growth opportunities. Responsibilities include maintaining client communication, tracking project statuses, offering support, and creating documentation to enhance customer experience.
As a Customer Success Manager, you will be the primary contact for B2B customers, ensuring satisfaction and success throughout their lifecycle. Responsibilities include managing relationships, driving feature adoption, and providing internal communication and reporting on account health. You will also develop strategies for customer success and identify areas for improvement within the company.
As a Customer Success Manager, you will drive customer loyalty and adoption of Trellix solutions, articulate the value of these services, and ensure customer satisfaction. The role involves developing trust-based relationships with key stakeholders, understanding their business strategies, overseeing onboarding, and coordinating with Sales for account transitions.
As a Customer Success Manager, you will enhance customer satisfaction and retention by developing strong relationships, driving platform adoption, and acting as a trusted advisor. The role involves managing expectations, delivering business reviews, and maximizing return on investment for customers.
Seeking a Customer Success Manager to manage a portfolio of health system clients, develop relationships, resolve customer issues, and collaborate with internal teams. Remote position within the US with a base salary of $120K to $160K + equity.
The Customer Success Manager at Constellation will focus on managing relationships with mid-market accounts, ensuring customer satisfaction and retention, and driving revenue growth. Responsibilities include engaging with clients, understanding their needs, collaborating with different teams, and using data to inform strategies.
As a Manager of Customer Success for Strategic Accounts, you will lead a team of Principal CSMs, develop their skills, manage daily operations, and partner with other teams to enhance customer experiences and drive retention and growth for HubSpot’s premium clients.
The Customer Success Manager at AmpUp will manage post-sale customer journeys in the EV charging sector, educate site hosts on product usage, foster client relationships, monitor customer metrics for retention, advocate for customer needs to internal teams, and identify upselling opportunities.
The Customer Success Manager at DeepScribe will oversee client implementation and account management, train clinicians, drive platform adoption, monitor customer health, and collaborate with internal teams. They will act as a customer advocate, ensure seamless integration, and utilize strong communication and leadership skills to maximize customer satisfaction and engagement.
The Customer Success Manager will build and maintain strong relationships with customers, ensuring they gain maximum value from the platform. Responsibilities include driving product adoption, managing customer feedback, and conducting business reviews to demonstrate ROI and facilitate renewals. The role requires excellent communication and analytical skills to handle any escalations and support a positive customer experience.
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