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Top Remote Senior Customer Success Manager Jobs
As a Customer Success Manager at Syndio, you will manage relationships with enterprise clients, guiding them on workplace equity strategies and compliance. Your role includes advising customers, collaborating with internal teams, and influencing service strategies to enhance customer satisfaction and renewals.
As an Enterprise Customer Success Manager at Suki, you will lead the implementation and adoption of AI voice solutions, maintaining strong client relationships and ensuring success metrics are achieved. Responsibilities include onboarding, performance reviews, and collaborating with internal teams to enhance user satisfaction.
The Customer Success Manager role involves developing relationships with clients, understanding product technicalities, providing onboarding support, creating sales presentations, collaborating with internal teams, and analyzing market trends. This position focuses on ensuring customer satisfaction and driving product usage.
As a Customer Success Manager at Cartwheel, you will build relationships with Arizona school districts, driving their success and ensuring excellent collaboration with the Cartwheel team. Your role involves managing school district partnerships, providing strategic guidance, and working closely with clinical leads to support mental health initiatives. You will contribute to developing the program and ensure alignment with statewide educational goals.
In this role, you will empower organizations to achieve workplace equity by managing customer relationships, advising on equity strategies, and driving user engagement with Syndio's tools. You'll collaborate with various teams to understand customer needs and help them navigate compliance and usage needs.
The Customer Success Manager is responsible for maximizing revenue and building relationships with a portfolio of accounts. This role includes onboarding customers, managing client interactions, and collaborating with internal teams while ensuring customer satisfaction and success. The manager prepares audits, escalates issues, and leads regular touchpoints to maintain client engagement and success.
As an Enterprise Customer Success Manager, you will manage relationships with Enterprise and large mid-market customers, drive customer adoption, identify growth opportunities, and minimize churn. You will provide actionable insights, collaborate with cross-functional teams, and mentor junior Customer Success Managers while ensuring compliance with company best practices.
As a Customer Success Manager, you'll manage relationships with growers and farm labor contractors, driving usage of Seso products, advocating for customers, and owning the renewal process while collaborating with various internal teams to enhance customer experience.
As a Customer Success Manager at PAR Technology, you will manage a diverse portfolio of restaurant brands, guiding them to maximize the value of our Punchh platform. This role involves onboarding, providing ongoing support, launching new features, and driving adoption while fostering long-term client relationships and identifying growth opportunities.
As a Customer Success Manager at Syndio, you will guide clients in achieving workplace equity goals, manage relationships to ensure customer satisfaction, and collaborate with various teams. You will influence customer service strategies and support enterprise clients by understanding evolving needs and implementing solutions. Your role is vital in driving usage of Syndio’s equity tools and achieving customer renewals.
The EDI On-boarding Customer Success Manager will oversee the onboarding process for customers, utilizing EDI solutions, ensuring effective integration and communication with customers throughout the process. Responsibilities include managing project timelines, providing training, and acting as a customer advocate, while collaborating with various internal teams to enhance customer experience.
The Senior Manager, Customer Success will oversee operations for strategic customer accounts, guiding the Customer Success team to enhance customer engagement and satisfaction. Key responsibilities include driving retention strategies, analyzing portfolio health, mentoring team members, and collaborating with sales for expansion opportunities.
The Customer Success Manager at Typeform will partner with Enterprise customers to achieve their business goals, drive adoption, retention, and create lasting partnerships. Responsibilities include monitoring customer health metrics, identifying expansion opportunities, delivering updates to leadership, and collaborating across teams for a smooth customer journey.
As a Customer Success Manager at NavVis, you will drive customer engagement and success for large enterprise clients by facilitating product adoption, providing training, and acting as a bridge between customer feedback and product development. You will coordinate marketing activities, enhance workflows, and strengthen client relationships through proactive problem-solving and consultation.
As a Customer Success Manager at Netomi AI, you will work closely with strategic customers to drive product adoption and satisfaction. Your role includes acting as a trusted advisor, conducting product demonstrations, and collaborating across internal teams to meet customer needs while maintaining accurate records of client interactions.
The Enterprise Customer Success Manager at Postman will focus on post-sale strategy and engagement for Enterprise accounts, collaborating with customers to achieve key objectives and deliver value from the platform. Responsibilities include account planning, proactive management, and cross-functional collaboration to enhance customer relationships and drive adoption.
The Customer Success Manager at Athennian will advocate for clients, develop success plans, analyze metrics, and improve client engagement. Responsibilities include building relationships, driving retention, identifying growth opportunities, and managing escalations. The role emphasizes collaboration, communication, and a proactive approach to customer needs in a B2B SaaS environment.
The Customer Success Manager at Q2 is responsible for building and maintaining relationships with Tier I clients, overseeing contract renewals, and ensuring client satisfaction with Q2's Digital Banking software. They will analyze client needs, identify opportunities for cross-selling, and participate in events to represent Q2, all while adhering to company policies regarding security and privacy.
The Customer Success Manager will develop strategies for customer growth and retention, manage long-term relationships, analyze customer feedback, drive issue resolution, and collaborate with cross-functional teams to enhance product offerings based on market needs.
The Customer Success Director will manage client partnerships and ensure alignment between client expectations and service delivery. Responsibilities include developing client relationships, managing a team, and leading projects to ensure exceptional execution and client satisfaction.
As a Customer Success Manager at DTN, you will ensure customer satisfaction and retention by acting as a primary point of contact for assigned clients. You will develop strategies for growth, monitor customer health, and collaborate with cross-functional teams, all while leveraging insights to create additional revenue opportunities.
The Enterprise Customer Success Manager will build and maintain relationships with top clients in the senior living sector, ensuring satisfaction and growth. Responsibilities include managing client experiences post-implementation, driving retention and expansion, monitoring account health, conducting QBRs, and advocating for clients' needs internally. The role requires a strong communicator and relationship builder with a focus on delivering measurable value to customers.
The Customer Success Manager at Tackle will manage a diverse portfolio of software companies, ensuring customer satisfaction and success with the platform. Responsibilities include onboarding, training, and implementing engagement strategies to drive retention and expansion. The role requires collaboration with the Account Manager and involves using health metrics to mitigate risks and seize upsell opportunities.
The Client Success Executive will manage client relationships at Altera, ensuring client satisfaction and success by aligning organizational strategies, reviewing objectives, and tracking performance metrics. Responsibilities include strategic planning, identifying opportunities for value, and resolving client issues while promoting improvements and client adherence to best practices.
The Customer Success Manager will be responsible for client support, managing relationships through onboarding and business reviews, and ensuring clients maximize their use of Intentwise products. They will collaborate with various teams to resolve client issues and stay updated on industry advancements.
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