Top Remote Operations Jobs in Columbus, OH

Use AI and Zendesk analytics to identify support trends and root causes, coordinate with Product/Engineering, monitor reviews, manage international partner communications, and maintain troubleshooting guides and help content to improve customer experience and operational processes.

Own and build Matia's revenue operations and GTM engineering: manage GTM tech stack, pipeline reporting, lead routing, territory and quota planning; create automations, integrations, and AI agents to scale outbound, enrichment, and personalization; partner with sales and marketing to enable GTM programs and surface funnel insights.

The role involves scaling go-to-market operations by building tools, automations, and dashboards for sales and product teams, collaborating across functions to enhance revenue generation, and overseeing analytics and reporting to drive growth.

Lead intake, scoping, and delivery of RevOps and Salesforce initiatives. Translate business needs into technical requirements, manage mid-sized projects end-to-end, ensure data integrity across systems, identify process improvements, prioritize requests, and act as primary stakeholder contact to drive scalable, maintainable revenue operations solutions.

Lead revenue operations analytics, forecasting, and scalable programs. Build dashboards, KPI frameworks, and forecasting models; partner with Revenue, Finance, and Operations to improve accuracy, drive planning, and deliver cross-functional process and systems improvements for executive stakeholders.

The Senior Renewal Operations Manager builds and scales operations for high-volume renewals, ensuring reporting accuracy, data integrity, and operational processes across teams.

The VP of Technology Operations oversees operational discipline, quality culture, incident management, and technology planning across engineering to ensure process continuity and performance.

The role is focused on managing services and office operations within a community, possibly involving coordination and administration tasks.

Lead Mission Lane's first-line operations risk function: build the team, define first- vs second-line accountability, partner with process owners to design controls, manage incident lifecycle, deliver executive risk reporting, and coordinate remediation with Legal, Risk, and Compliance.

The Staff Consultant in Admin Operations will support operational tasks within the company to enhance efficiency and effectiveness.

Own and drive end-to-end product certification and regulatory compliance to enable customer shipments and revenue. Coordinate Sales, Systems Engineering, Operations, Manufacturing, and external agencies; remove roadblocks, manage escalations, track timelines and risks, and ensure products meet global import/export and regional regulatory requirements.

Senior operational owner for payment network and processing functions. Manage direct and gateway network connections, BIN/ICA provisioning, certification, settlement, reconciliation, and transaction investigations. Act as primary relationship manager with card networks and sponsor banks, translate between engineering, product and finance, and ensure compliance with network rules.

Lead day-to-day coordination and execution of sponsorships and partnerships across the organization. Serve as primary operational liaison with partners and vendors, manage contracts/benefits/renewals, coordinate events and logistics, maintain CRM and records, track budgets and KPIs, produce reports and insights, and support process improvements to ensure successful partnership outcomes.

Lead and manage insurance tracking outsourcing operations (Check Recon), oversee cash/disbursement functions, drive productivity and KPI performance, manage staffing and budgets, ensure HR and regulatory compliance, coach and develop supervisors and associates, implement process improvements, and maintain client/vendor relationships to meet contract expectations.

Support Sales, Marketing, and Customer Success by maintaining Salesforce data hygiene, building reports and dashboards, supporting forecasting and territory planning, improving processes, administering CRM workflows, performing data audits, and enabling cross-functional projects and CRM enhancements.

Manage course planning, faculty forecasting, student scheduling, registration, and academic records for assigned graduate programs. Process academic exceptions, appeals, withdrawals, and end-of-session academic standing actions. Serve as liaison between departments, support program implementation and launches, and coordinate enrollment and operational workflows using institutional systems.

Operate and maintain marketplace listings and inventory across Amazon and Walmart. Triage operational issues (VTR, MCF, FBA, disbursements, NetSuite mismatches), manage catalog and permissions, run recurring data exports, support compliance/KYC, and contribute to channel reporting and testing roadmaps.

Perform high-volume content curation and metadata validation using SOPs and checklists, document and escalate issues, meet throughput SLAs, and participate in team calibrations and trainings.

Own end-to-end contract negotiations and lifecycle for higher-education partners, draft and redline agreements, track renewals and contract data, align terms with billing and revenue recognition, support billing plan setup and collections, maintain templates and playbooks, and identify contract-to-cash process improvements.

Provide administrative and program operations support to the Executive Director and LexScholars evaluation team, manage Salesforce records, perform routine accounting and contract tasks, coordinate meetings and travel, produce reports, maintain records, and improve operational processes in a remote, mission-driven environment.

Lead technical support and operational strategy for Sundance Collab, ensuring readiness and quality of live events and digital library. Oversee content curation, video editing, YouTube strategy, accessibility, data-driven evaluation, revenue opportunities, and vendor/freelancer management. Hire, mentor, and manage the Content & Operations team while modernizing workflows and evaluating EdTech/AI tools.

Manage and support development operations for Principal Gifts and Global Markets: maintain and report on the donor pipeline, track metrics, create dashboards and analyses (using BBCRM and PowerBI), coordinate cross-team fundraising processes, and support strategy and engagement for donor programs and executive portfolios.

Lead and scale enterprise proposal operations for a high-volume government-focused consulting firm. Develop Shipley-aligned processes, templates, QA and reviews, pricing strategy, reusable assets, and technology integration. Manage and mentor proposal managers, drive metrics and continuous improvement, collaborate with capture, finance, and executives, and implement AI and automation to increase efficiency and win rates across federal, state, and local health and human services opportunities.

Own enterprise support for health system customers: run the support queue, reproduce and escalate bugs, onboard facilities, manage incident communication, and build runbooks. Expand into internal IT (help desk, MDM, SSO, endpoint security), SOC 2 evidence in Drata, and eventually lead a team.

The Operations Associate role involves solving various operational challenges, managing teams, and improving processes within a fast-paced, remote-first environment.