At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain is seeking a skilled and experienced Operations Supervisor to join our Operations team. In this crucial leadership role, you will be responsible for managing the day-to-day functions of the Record Center and Transportation teams in a cost-effective manner while consistently meeting the needs of both internal and external customers.
What You'll Do (Responsibilities)
In this role, you will:
- Lead and manage direct reports, including hiring, counseling, performing annual reviews, and overseeing daily scheduling and staffing to ensure optimal workforce deployment.
- Optimize daily operations and transportation functions by planning work assignments, tracking team progress, analyzing production failures, and quickly executing solutions to remove barriers and produce positive results.
- Ensure compliance and safety by creating and sustaining a safe working environment, conducting routine safety observations, assigning equipment/facility inspection schedules, and confirming that all Company standards and operating procedures are followed.
What You'll Bring (Skills & Qualifications)
The ideal candidate will have:
- Strong knowledge of operations management principles, including analyzing labor costs, managing expenditures (supplies, repairs), and making recommendations on equipment purchases.
- Proven ability to independently evaluate and solve problems quickly during the course of the day to determine and act on the best course of action.
- Excellent communication skills with the ability to interact routinely with internal and external customers both verbally and through written electronic communication.
- Experience in direct leadership, including managing payroll, scheduling, counseling, and conducting annual reviews for a team.
What We Offer (Benefits)
- Salary: $ 65500K - 75000K
- Schedule: Monday -Friday
- Location: 3608 Shader Rd Orlando FL
- Competitive Compensation and Benefits aligned with your experience.
- Full Health and Dental Benefits starting on the first day of employment.
- Unlimited Paid Time Off (PTO): We believe in supporting work-life balance and offer unlimited PTO for you to rest and recharge.
- Financial Wellness: 401(k) with Company Match and an Employee Stock Purchase Program.
- Professional Growth: Opportunities for continuous learning and professional growth, including Tuition Reimbursement.
- Note: After an offer is accepted, all selected applicants must successfully complete a background check and drug screening.
Call to Action
Ready to lead essential operations and drive customer satisfaction? Apply now to join the Iron Mountain Operations team!
Category: Operations GroupSkills Required
- Manage direct reports including hiring, counseling, performing annual reviews, and daily scheduling/staffing
- Knowledge of operations management principles, including analyzing labor costs and managing expenditures
- Proven ability to independently evaluate and solve problems quickly during daily operations
- Excellent verbal and written communication skills for interacting with internal and external customers
- Experience managing payroll, scheduling, counseling, and conducting annual performance reviews
- Ensure compliance and safety: conduct safety observations, assign equipment/facility inspection schedules, follow company standards and SOPs
Iron Mountain Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Iron Mountain and has not been reviewed or approved by Iron Mountain.
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Inclusive Benefits Coverage — Inclusive, modern offerings are emphasized, including support for mental health, gender‑affirming care (with travel/lodging where needed), and family‑planning benefits. Recognition for disability inclusion is also highlighted, which aligns with accessible benefits and leave support.
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Retirement Support — A formal 401(k) program is described with automatic enrollment and a clear employer match structure, with immediate vesting referenced in the materials. Access to supporting infrastructure and guidance is noted through dedicated benefits portals and administrators.
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Healthcare Strength — Multiple national medical plan options are outlined, along with care navigation, virtual primary care, and pharmacy coverage. Additional wellbeing support is described via EAP services and structured wellbeing programming.
Iron Mountain Insights
What We Do
Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.
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