Operations Specialist

Posted 5 Days Ago
Hiring Remotely in United States
Remote
60K-65K Annually
Mid level
Software
The Role
Manage partner account operations, reporting, data integrity, client onboarding, and cross-functional workflows. Evaluate data, recommend process improvements, assess operational readiness, and ensure client and partner deliverables meet quality standards. The role requires strong organization, analytical ability, communication, autonomy, and proficiency with spreadsheets and business intelligence tools.
Summary Generated by Built In

What Relocity is Doing 

Relocity is reimagining the global mobility experience. We enable enterprises to attract, retain, and engage talent globally. Powered by our AI-driven workforce mobility platform, we bring together local experts and insightful content in our native mobile app to deliver an excellent user experience for people on the move. Our core values drive us to focus on our customers, innovation, integrity, and excellence. Relocity serves hundreds of cities in more than 40 markets across the United States, Europe, and Asia.

Learn more at www.relocity.com.

What You’ll Do…

At Relocity, we partner with a growing list of global clients and partners to ensure exceptional operational performance and client success. As an Operations Specialist, you’ll manage the end-to-end coordination and reporting process for our partner accounts—overseeing data integrity, system onboarding, and communication between teams. You’ll serve as a central point of accountability for ensuring that reporting, client onboarding, and operational workflows run smoothly and align with Relocity’s quality standards.

In this role, you’ll apply sound judgment to evaluate data, recommend process improvements, and identify opportunities to streamline workflows. You’ll work directly within our proprietary platform to onboard new clients, assess operational readiness, and ensure that all client and partner deliverables meet established performance criteria.

As we continue to grow, this position will give you the opportunity to contribute to cross-functional projects and initiatives that improve efficiency and scalability across the organization. We’re seeking someone who is proactive, analytical, and able to manage their workload with autonomy—balancing execution with continuous process improvement.

What Past Experience and Skills Will Enable Your Success In This Role?
  • Preferred working time zone for this person is East Coast, working hours would be 8-5pm EST
  • Bachelor's degree in Business, Economics, or a related field preferred, but not required
  • 3+ years professional work experience
  • Strong analytical and technical skills with proficiency in G Suite, Sheets or Excel, and business intelligence tools
  • Experience interpreting data with the ability to recommend process or performance improvements
  • Strong organizational skills with high attention to detail and accountability for deliverables
  • Demonstrated ability to manage multiple priorities with minimal supervision
  • Strong collaboration skills with the ability to work autonomously and cross-functionally
  • Excellent written and verbal communication skills
  • Experience working in a dynamic, fast-paced, or startup environment
  • A proactive and solutions-oriented mindset with a drive for continuous improvement
How We Support You and Work-Life Balance…
  • Competitive Compensation
  • Paid Time Off
  • Paid Parental Leave
  • Health, Dental, Vision, LTD Insurance, FSA/HSA
  • 401K
  • Remote Workplace
  • Flexible Work Schedules
  • Professional Development Opportunities

Relocity is an Equal Opportunity Employer and does not discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. Relocity will only employ those who are legally authorized to work. Any offer of employment is conditioned on the successful completion of a background investigation, credit check, and drug test.

Pay: $60,000 - $65,000



Skills Required

  • 3+ years of professional work experience
  • Strong analytical and technical skills
  • Proficiency in G Suite, Google Sheets or Microsoft Excel, and business intelligence tools
  • Experience interpreting data and recommending process or performance improvements
  • Strong organizational skills with high attention to detail and accountability for deliverables
  • Ability to manage multiple priorities with minimal supervision
  • Strong collaboration skills and ability to work autonomously and cross-functionally
  • Excellent written and verbal communication skills
  • Experience in a dynamic, fast-paced, or startup environment
  • Proactive, solutions-oriented mindset with a drive for continuous improvement
  • Bachelor’s degree in Business, Economics, or a related field
  • Availability to work East Coast hours, 8:00 a.m. to 5:00 p.m. EST
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The Company
HQ: Los Angeles, CA
206 Employees
Year Founded: 2016

What We Do

Relocity is reimagining the global mobility experience. We enable enterprises to attract, retain, and engage talent globally by connecting their people on the move to their new communities quickly. Our AI-driven workforce mobility platform allows us to personalize on-demand rental assistance and destination services to each transferee’s needs to boost talent effectiveness and wellness. We offer high-touch, in-person destination services and a fully digital employee experience, both enabled through our cutting-edge native mobile app to accommodate all mobile talent. More than 300 enterprises trust us and our platform to lower the costs and carbon footprint of global mobility, while quickly relocating and connecting their people to their key markets — all to increase talent conversion, retention, and engagement. Our core values drive us to focus relentlessly on our customers, innovation, integrity, and excellence. We find strength in diversity. Our passionate commitment to sustainability drives us to expand our platform to further reduce carbon emissions for our clients. Relocity serves thousands of cities in more than 40 markets across the United States, Europe, Asia, and Australia. Learn more at www.relocity.com

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