Top Remote IT Jobs in Cleveland, OH

Lead IT strategy and operational delivery for Department of State Consular Affairs engagement. Build executive relationships, drive capture and proposal efforts, direct large teams, implement strategic initiatives, and ensure successful program delivery while supporting growth of GDIT's portfolio.

Administer Federal Okta, Slack, and Google Workspace environments; manage identity lifecycle, permissions, SSO integrations, shared drives, and secure communication channels. Provide remote front-line support, troubleshoot access and software issues, and document procedures. Support commercial IT operations, align Federal and commercial workflows, conduct access audits, and assist with security investigations and compliance audits.

Build and operate internal software, platform services, developer tooling, Kubernetes infrastructure, and reproducible Nix environments. Develop Go and Rust automation, improve CI/CD and reliability, support Linux systems, networking, identity, endpoints, and SaaS platforms, and resolve ambiguous technical problems independently. Partner across engineering, security, operations, and business teams while mentoring engineers and shaping technical direction.

Serves as a liaison between business stakeholders and technology teams by gathering requirements, documenting functional specifications, modeling processes, and conducting gap and impact analyses. Partners with architects, developers, and QA teams to deliver ERP, CRM, PSA, and portal solutions. Supports Agile delivery, workshops, UAT, defect resolution, documentation, and post-implementation system support, with particular emphasis on Dynamics 365 F&O or Certinia financial and project processes.

Design, develop, and maintain secure integrations across NetSuite, Coupa, Leapfin, and other enterprise systems. Build iPaaS workflows, custom connectors, webhook and event-driven automations, bulk synchronization processes, monitoring, error handling, and retry mechanisms. Translate finance requirements into technical specifications and data mappings, support implementation projects, document architectures, and maintain audit readiness. Apply AI-powered tooling to automate finance operations while ensuring compliance, security, and reliable handling of sensitive financial data.

Supports IT security and compliance programs, including HITRUST, HIPAA, and SOC 2 activities; policy documentation; risk assessments; audit evidence gathering; incident monitoring; and mitigation. Manages employee onboarding and offboarding, access controls, devices, SaaS tools, vendor reviews, GCP compliance documentation, incident response, and change management. Works independently with the CTO in a remote healthcare SaaS startup.

Manage day-to-day IT for a remote-first startup, including onboarding and offboarding, device and account administration, employee troubleshooting, IT documentation, vendor coordination, endpoint security, DNS, MDM, patching, and compliance support. The role also contributes to IT projects such as MDM migration, tooling rollouts, vendor evaluation, and security improvements. This is a part-time engagement of approximately 8–10 hours weekly with occasional onsite support preferred in the San Francisco Bay Area.

Serve as Product Owner for CMS programs, managing the Salesforce product roadmap, eliciting and documenting requirements, translating needs into user stories, leading backlog grooming and sprint planning, coordinating cross-functional teams, overseeing UAT and helpdesk cases, and supporting demos, documentation, and governance to deliver scalable, compliant platform solutions.

Process payroll accurately and confidentially, including timekeeping, wages, overtime, bonuses, taxes, deductions, payments, records, and reporting. Resolve payroll discrepancies and respond to employee and management questions. Maintain updated payroll records, calculate unemployment and severance payments, and ensure compliance with relevant legislation and regulations.

Build and deploy AI/ML solutions from prototype through production for CMS, including generative AI, LLMs, RAG, intelligent classification, knowledge management, agentic frameworks, and enterprise integrations. Evaluate AI coding tools, establish AI/ML roadmaps, scale adoption, mentor data scientists, and translate technical concepts for stakeholders and leadership.

Provide global IT support across hardware, software, identity, networking, cloud applications, onboarding, device provisioning, access management, endpoint administration, and asset tracking. Administer workplace systems including Okta, Google Workspace, and Kandji or Jamf. Troubleshoot macOS and Windows environments, maintain documentation and inventories, support security and compliance activities, and build automations to improve IT workflows and employee experience.

Provide technical support to a globally distributed workforce across hardware, software, identity, networking, cloud applications, and endpoint systems. Support onboarding, offboarding, device provisioning, access management, asset tracking, documentation, compliance activities, and security best practices. Troubleshoot macOS and Windows environments, escalate complex issues, and improve IT processes through automation. Collaborate with People, Security, Legal, Finance, and Engineering while exploring AI productivity tools and emerging workplace technologies.

Serves as the primary IT contact for business, executive, factory, and manufacturing stakeholders. Translates business needs into IT requirements, manages service portfolios, roadmaps, investments, programs, and projects, and governs service providers. Handles escalations, service-level agreements, performance reporting, improvement initiatives, and executive-critical support. Ensures IT solutions align with business objectives, budgets, timelines, quality standards, and enterprise architecture while supporting technology adoption and end-user training.

IT Development Program interns gain hands-on experience contributing to healthcare technology projects across data analytics, technical product management, digital engineering, and cybersecurity. Responsibilities include developing digital solutions, solving real-world technology challenges, collaborating globally, and building technical, leadership, communication, and problem-solving skills. The internship lasts at least 10 weeks during Summer 2027 and is based in Waukesha, Wisconsin, or remotely within the United States.

Develops and closes IT staffing opportunities with pharmaceutical, biotech, medical device, and healthcare research organizations. Responsibilities include prospecting, client discovery, relationship management, account planning, revenue forecasting, market intelligence, and full-cycle sales. The role partners with recruiting teams to deliver specialized technology talent and advises clients on hiring needs, compensation trends, regulated IT environments, and workforce strategy.

Leads the IT Strategic Governance and Delivery Office, overseeing project portfolios aligned with business goals. Manages planning and delivery of multiple IT initiatives, governance, budgets, timelines, quality, stakeholder relationships, process improvement, KPIs, and operational agreements. Drives cross-functional collaboration, continuous improvement, and strategic change while managing, coaching, and developing a team of six.

Leads infrastructure engineering strategy, modernization, project delivery, automation, and operational readiness across hybrid AWS, Azure, on-premises, networking, identity, Microsoft 365, and endpoint platforms. Establishes engineering standards, architecture patterns, security and resilience practices, Infrastructure as Code, CI/CD, monitoring, documentation, and support handoffs. Manages infrastructure projects, vendors, budgets, risks, and executive communications while leading, coaching, and developing an infrastructure engineering team.

Leads and develops the internal IT helpdesk and systems administration team, shifting operations from reactive support to proactive service delivery. Owns IT roadmaps, cross-functional projects, vendor relationships, authentication and access standards, disaster recovery, security improvements, and process automation. Establishes measurable KPIs and audit-ready onboarding and offboarding workflows while improving documentation, service levels, workload visibility, and operational accountability.

Supports IT governance, risk, privacy, and compliance programs by maintaining policies, coordinating audits, assessing technology and vendor risks, reviewing contracts, and tracking remediation. Manages privacy documentation including data inventories and processing records, evaluates AI solutions against relevant frameworks, audits access and IT assets, administers cybersecurity awareness training, and partners with Legal, Security, IT, People, and Procurement to embed compliance requirements in business initiatives.

The IT Business Analyst gathers and translates business requirements into technical solutions, partners with stakeholders and product owners, manages backlogs and roadmaps, and supports project delivery. The role creates requirements and UAT documentation, tracks software development, coordinates production issue resolution, and administers Genesys Cloud contact center capabilities including routing, IVR, queues, reporting, dialers, and workflows. It also identifies process improvements and serves as a subject matter expert across supported products and programs.

Coordinates data platform incident response, triage, escalation, root cause analysis, problem management, post-incident reviews, and operational improvements. Maintains runbooks, documentation, metrics, dashboards, and stakeholder communications. Implements and monitors security controls, supports security incident response, vulnerability remediation, compliance audits, regulatory reporting, disaster recovery exercises, and cross-functional coordination across data, cloud, infrastructure, DevSecOps, application, and governance teams.

Plans, executes, and reports on information systems control assessments for federal financial systems. Evaluates cybersecurity, access, change management, and segregation-of-duties controls across SAP and non-SAP enterprise applications. Applies FFMIA, GAO, FISCAM, Federal Audit Manual, OMB Circular, and federal accounting requirements. Produces working papers, summary reports, detailed findings, and actionable recommendations while supporting DoD/DLA programs.

Provides technical leadership for enterprise Identity Governance solutions, including architecture, risk assessment, automation, systems integration, application development, and secure access. Designs and implements identity systems across multi-platform environments using Oracle IAM technologies, LDAP, databases, operating systems, application servers, cloud infrastructure, and web/API technologies. Supports DoD and federal customers in an Impact Level 5 Oracle Cloud environment and requires advanced systems engineering expertise, certifications, and a Tier 3 or IT-II designation.

The Network Engineer plans, tests, documents, and implements network hardware, software, configuration, routing, and interoperability changes across DLA WAN, DISN, cloud, core, and remote networks. Responsibilities include developing implementation and assessment plans, conducting laboratory evaluations, creating network designs and maps, preparing test and after-action reports, defining requirements, analyzing telecommunications needs, supporting network services, and recommending routing and configuration improvements. The role requires hybrid onsite work and SIPR-related support.

Lead and coordinate IT and security audits across cloud infrastructure, application security, IAM, vendor risk, and blockchain products; shape audit roadmap; produce executive- and Board-level reports; drive remediation and validate corrective actions; partner with technology leaders and mentor audit staff.