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Top Remote Customer Success Jobs in Cleveland, OH

Reposted 21 Days AgoSaved
In-Office or Remote
Remote Cleveland, OH
Senior level
Senior level
Artificial Intelligence • Software • Generative AI
The Strategic Customer Success Manager will drive AI transformation for financial services, manage senior level customer relationships, develop success plans, and lead adoption projects.
Top Skills: AISaaS
Reposted 21 Days AgoSaved
Remote
Remote Cleveland, OH
137K-161K Annually
Senior level
137K-161K Annually
Senior level
Cloud • Enterprise Web • Software
The Customer Success Architect will guide customers through technical challenges, driving platform adoption and ensuring maximum value while building relationships across customer organizations.
Top Skills: KubernetesOpentelemetryPrometheus
22 Days AgoSaved
Remote
Remote Cleveland, OH
Senior level
Senior level
Fintech • Mobile • Payments • Software
As a Senior Customer Success Manager, you will manage customer relationships, provide insights, and help customers implement and grow using RevenueCat.
Top Skills: Google DocsLinearSlackZoom
22 Days AgoSaved
Remote
Remote Cleveland, OH
109K-150K Annually
Senior level
109K-150K Annually
Senior level
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
The Customer Success Associate Director will manage relationships with clients, focusing on onboarding, support, and delivering strategic direction to ensure the effective use of CommerceIQ's ecommerce platform to drive revenue growth.
Top Skills: ExcelSQL
22 Days AgoSaved
Remote
Remote Cleveland, OH
60K-70K Annually
Mid level
60K-70K Annually
Mid level
Healthtech
The Customer Success Advisor manages customer relationships, drives utilization of PerfectServe solutions, and ensures client satisfaction by advocating for end users and identifying process improvements.
Top Skills: Healthcare SoftwareSaas Products
22 Days AgoSaved
Remote
Remote Cleveland, OH
100K-120K Annually
Senior level
100K-120K Annually
Senior level
Software
Manage long-term customer relationships as a trusted advisor, ensuring successful adoption of services, driving growth, retention, and resolving issues in a B2B merchant services context.
Top Skills: SaaS
22 Days AgoSaved
Remote
Remote Cleveland, OH
123K-167K Annually
Senior level
123K-167K Annually
Senior level
Cybersecurity
The Manager of Customer Success will lead a team supporting enterprise customers, focusing on customer adoption, retention, and growth, while mentoring team members and optimizing performance.
Top Skills: GainsightSalesforce
22 Days AgoSaved
Remote
Remote Cleveland, OH
Senior level
Senior level
Healthtech
As a Customer Success Manager, you'll lead onboarding and implementation, manage strategic stakeholder relationships, drive analytics, and advocate for customer needs while collaborating across teams.
Top Skills: Data FeedsDigital Health SolutionsIntegrations
22 Days AgoSaved
Remote
Remote Cleveland, OH
119K-140K Annually
Senior level
119K-140K Annually
Senior level
Security • Cybersecurity
As a Customer Success Manager, you will build relationships with customers, drive product adoption, manage escalations, and ensure satisfaction through strategic planning.
Top Skills: Email SecurityInternet TechnologiesJIRANetworkingSaaSSalesforce
22 Days AgoSaved
Remote
Remote Cleveland, OH
139K-164K Annually
Senior level
139K-164K Annually
Senior level
Security • Cybersecurity
Manage strategic customer relationships in enterprise SaaS, focusing on adoption, retention, and driving outcomes while collaborating cross-functionally.
Top Skills: JIRASaaSSalesforce
22 Days AgoSaved
Remote
Remote Cleveland, OH
100K-115K Annually
Mid level
100K-115K Annually
Mid level
Artificial Intelligence • Software
As a Scaled Customer Success Manager, you will manage a portfolio of 100+ accounts, driving product adoption, retention, and expansion through strategic partnerships and engagement strategies.
Top Skills: AmplitudeChurnzeroGainsightHubspotIntercomMixpanelNetSuiteQuickbooksVitallyXeroZendesk
Reposted 22 Days AgoSaved
Remote
Remote Cleveland, OH
Senior level
Senior level
Fintech
The Senior Manager, Customer Success will lead a team to enhance customer satisfaction and retention by implementing effective strategies, managing KPIs, and fostering relationships.
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Reposted 22 Days AgoSaved
Remote
Remote Cleveland, OH
140K-165K Annually
Senior level
140K-165K Annually
Senior level
Artificial Intelligence • Cloud • Mobile • Security • Software
The Senior Customer Success Manager manages client relationships, drives product adoption, and ensures high customer satisfaction while collaborating on account strategies and product enhancements.
Top Skills: GainsightGmailGoogleMac O/SMS OfficeSalesforce
Reposted 22 Days AgoSaved
In-Office or Remote
Remote Cleveland, OH
Senior level
Senior level
Cloud • Software
The Enterprise Customer Success Manager at Canonical is responsible for onboarding customers, managing relationships, identifying growth opportunities, and collaborating with cross-functional teams to enhance customer satisfaction.
Top Skills: Cloud ComputingData ApplicationsJIRALinux OsNetworkingSalesforceSecurity
Reposted 22 Days AgoSaved
Remote
Remote Cleveland, OH
45K-110K Annually
Senior level
45K-110K Annually
Senior level
Information Technology • Internet of Things
Oversee ~30 large law firm accounts as Customer Success Manager, focusing on partnerships, retention, growth, and operational excellence through collaboration and strategic account management.
Top Skills: CRMCsp
Reposted 22 Days AgoSaved
Remote
Remote Cleveland, OH
92K-125K Annually
Mid level
92K-125K Annually
Mid level
Healthtech • Software • Biotech
As a Customer Success Manager, you will guide clients through onboarding and engagement with Color's cancer program, ensuring satisfaction and retention. You will build relationships, monitor performance metrics, and collaborate with internal teams to optimize client experiences and outcomes.
Reposted 22 Days AgoSaved
Remote
Remote Cleveland, OH
Senior level
Senior level
Artificial Intelligence • Healthtech • Information Technology
The Manager, Customer Success will lead the customer engagement strategy, focusing on onboarding, digital programs, and ensuring customer satisfaction and retention.
23 Days AgoSaved
Remote
Remote Cleveland, OH
75K-85K Annually
Mid level
75K-85K Annually
Mid level
Information Technology • Consulting
The Salesforce Client Success Consultant provides ongoing Salesforce CRM administration, user support, and assists in implementation projects while building trusted client relationships.
Top Skills: CongaDataloaderFormassemblyMarketing CloudMarketing Cloud Account EngagementSalesforceSdocs
23 Days AgoSaved
Remote
Remote Cleveland, OH
Senior level
Senior level
Information Technology
Manage enterprise-level client relationships, overseeing email marketing campaigns and MarTech programs while ensuring alignment with business goals. Drive renewals, mentor team members, and improve internal processes.
Top Skills: BrazeCRMEmail MarketingIterableMarketing AutomationSalesforce Marketing Cloud
23 Days AgoSaved
Remote
Remote Cleveland, OH
Senior level
Senior level
Marketing Tech • Sales
The Customer Success Manager will build strong client relationships, drive ROI through high-touch engagement, and act as an advisor to ensure customer success and satisfaction with Common Room's platform.
Top Skills: CRMSalesforce
23 Days AgoSaved
Remote or Hybrid
Remote Cleveland, OH
95K-110K Annually
Junior
95K-110K Annually
Junior
Big Data • Cloud • Security • Software • Cybersecurity
Analyze customer needs, secure renewals, assist with onboarding, and promote ExtraHop products. Champion customer needs, develop relationships, and conduct meetings.
Top Skills: ExcelSalesforce
23 Days AgoSaved
Remote
Remote Cleveland, OH
Junior
Junior
Insurance
The Client Success Advisor manages client relationships, responds to inquiries, oversees software development projects, and provides training on proprietary software while pursuing upsell opportunities.
Top Skills: APIsCmsIntegrationsSaaS
23 Days AgoSaved
Remote
Remote Cleveland, OH
139K-164K Annually
Senior level
139K-164K Annually
Senior level
Security • Cybersecurity
Manage strategic customer relationships to ensure value realization and retention. Drive adoption and engagement while collaborating with various teams. Handle escalations and influence renewal outcomes.
Top Skills: Internet TechnologiesJIRANetworking TechnologiesSaaSSalesforce
23 Days AgoSaved
Remote
Remote Cleveland, OH
Expert/Leader
Expert/Leader
Software • Agriculture
The VP of Customer Success will lead the customer success operations, enhance customer satisfaction and retention, and build executive relationships with clients. This role involves training, strategy development, and team management.
Top Skills: Gainsight
23 Days AgoSaved
Remote
Remote Cleveland, OH
Junior
Junior
Healthtech
As a Customer Success Associate, you will manage provider groups, ensuring onboarding, implementation, customer satisfaction, and retention with a focus on revenue cycle management.
Top Skills: Crm ToolsCustomer Success Software
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