Top Remote Jobs in Buffalo, NY

Administers worldwide health and welfare benefit programs, supports employees, retirees, vendors, and consultants, and ensures regulatory compliance. Coordinates enrollment, communications, filings, reporting, financial tracking, and process improvements. Researches legislation and industry trends, supports benefit strategy, analyzes variances, and provides management with insights for decision-making. The role requires extensive corporate benefits experience, knowledge of U.S. and Canadian regulations, strong communication and organizational skills, and proficiency with Microsoft Office tools.

Leads the development of scalable business intelligence, reporting, dashboards, data governance, and analytics capabilities. Integrates syndicated CPG, loyalty, inventory, and store-level data to generate actionable commercial insights. Partners with Consumer Insights and cross-functional leaders, manages external data providers, improves data quality, and helps implement AI-enabled reporting and analytical workflows. Requires strategic leadership combined with hands-on data, BI, and stakeholder engagement.

Develops enterprise staffing models, workforce analytics, workflows, and organizational effectiveness assessments. Partners with HR, IT, Product Owners, leadership, and business units to evaluate processes, staffing, technology impacts, costs, and transformation opportunities. Leads cross-functional committees, governance, continuous improvement, and implementation initiatives while resolving complex issues and maintaining confidentiality.

Owns new-logo enterprise sales for Syniverse’s CPaaS portfolio, including messaging, authentication, identity, and fraud prevention solutions. Builds territory plans, prospects senior business and technical buyers, manages complex consultative sales cycles, and closes strategic accounts. Partners with Product, Solutions Engineering, Legal, and Operations on proposals, pricing, and onboarding. Maintains Salesforce pipeline and forecasts while pursuing quota attainment, competitive takeaways, and revenue growth.

Own the full enterprise sales cycle for Neuron7.ai’s AI-powered Service Resolution Intelligence platform. Responsibilities include prospecting, executive discovery, strategic account planning, ROI development, technical evaluations, negotiation, procurement, and closing new-logo enterprise deals. The role targets high-tech, manufacturing, and medical device organizations, requiring independent pipeline generation, accurate forecasting, executive relationship management, and collaboration with solution consultants, architects, product, and customer success teams.

Lead company-wide AI adoption through onboarding, training, workshops, coaching, and office hours. Embed with teams to identify workflow opportunities and build or support AI tools, agents, integrations, and automated workflows. Establish AI fluency standards, evaluate AI-generated work, communicate policies, monitor compliance considerations, measure program impact, and keep teams current with evolving AI capabilities.

Leads product strategy, roadmaps, and lifecycle management for data engineering, experimentation, search, and site reliability platforms. Manages two product managers, partners with engineering and user-facing product teams, and ensures reliable, accessible, accurate data products. Responsibilities include guiding data pipelines, data lakes, analytics tools, search technologies, experimentation platforms, and derived-data products while addressing privacy, scalability, and cross-functional collaboration.

Owns employee-facing IT operations, including SaaS administration, identity and access management, device and endpoint lifecycle, technical support, IT asset management, onboarding and offboarding, migrations, documentation, and service processes. The role partners with security on access, endpoint, audit, incident response, and HIPAA-related controls while leading foundational initiatives such as MDM implementation, OneDrive-to-Google Drive migration, IT inventory, Zendesk administration, and scalable internal IT operations.

Manage federal, state, local, and international tax compliance, including income, sales and use, VAT, withholding, and property taxes. Oversee tax filings, reconciliations, projections, audits, controls, regulatory monitoring, third-party consultants, and tax planning. Drive process improvements, support internal and external audits, prepare journal entries, and communicate tax risks and opportunities to leadership. The role may require occasional evenings or weekends.

Owns high-severity customer reliability issues across cloud infrastructure, Kubernetes, Linux, networking, IAM, observability, and distributed systems. Builds automation, diagnostics, runbooks, and scalable operational improvements while leading incident response and mentoring Customer Reliability Engineers. Partners with escalation management, account teams, engineering, and customers to improve resolution times, reliability, documentation, and technical enablement. Participates in on-call rotations and communicates complex issues to technical and executive audiences.