Top Remote Jobs in Buffalo, NY

Leads product marketing strategy for a B2B SaaS portfolio, including positioning, messaging, content strategy, competitive analysis, go-to-market planning, product launches, demand generation, and sales enablement. Manages and mentors a product marketing team, partners with product, sales, customer success, and executives, and develops customer-focused content, thought leadership, case studies, and competitive materials to drive adoption, retention, revenue, and profitability.

Leads Grace Hill’s B2B SaaS demand generation function, building the team, pipeline strategy, inbound and outbound programs, ABM, paid media, customer marketing, attribution, and AI-enabled workflows. Owns marketing-sourced pipeline, CAC, payback, budget allocation, lead routing SLAs, event ROI, and executive reporting. Partners with Sales, Rev Ops, Product Marketing, Brand, and Customer Success while remaining hands-on during the team’s initial buildout.

Manage and grow a portfolio of customer accounts through renewals, retention, upsells, and expansion. Build trusted relationships, understand manufacturing workflows, uncover customer problems, and lead discovery, demonstrations, proposals, negotiations, and closes. Use AI tools, automation, low-code development, and prototypes to explore solutions. Collaborate with Product, Engineering, Launch, and Support while maintaining account health, forecasts, and expansion pipelines.

Lead customer launches from discovery through implementation and adoption. Manage timelines, milestones, stakeholders, risks, and communication while understanding manufacturing operations and translating business needs into practical solutions. Use AI-assisted tools to build solutions, automate workflows, troubleshoot integrations, and improve launch processes. Collaborate with Sales, Product, Engineering, Support, and Account Management to deliver customer outcomes.

Lead partner-led marketing initiatives: design and execute GTM strategies, manage MDF-funded campaigns and agencies, enable partners with playbooks and training, drive demand generation, measure performance, and optimize campaigns to maximize ROI.

Own the full enterprise sales cycle across North America, from prospecting and discovery through negotiation and closing. Build relationships with C-suite and senior stakeholders, manage complex multi-party sales cycles, develop pipeline and account strategies, maintain Salesforce forecasts, achieve quotas, and collaborate with Sales Engineering, Marketing, Product, and Customer Success. Sell consultative SaaS solutions to Life Sciences organizations and contribute market insights to enterprise growth strategy.

Manage and optimize cloud platforms, CI/CD pipelines, infrastructure, monitoring, logging, and security controls. Improve system reliability, troubleshoot degraded services, maintain containerized environments, and enhance production processes. The role requires collaboration with cross-functional teams, detailed documentation, client-facing communication, and support for federal contract systems requiring Public Trust clearance.

Develops, configures, and implements baseline and custom ServiceNow applications and enhancements for federal clients. Responsibilities include scripting, platform architecture, requirements analysis, Agile development, performance optimization, system integration, and advising functional and administrative teams on ServiceNow best practices. The role supports multiple instances and domains, collaborates with business and technology stakeholders, and helps maintain platform stability and enterprise monitoring standards.

Leads requirements gathering, process design, gap analysis, user story development, and UAT for federal ServiceNow implementations. Partners with stakeholders, Agile teams, architects, and developers to create scalable, compliant solutions. Reviews requirements and designs, develops workflows and process maps, supports backlog quality, mentors junior staff, and produces SOPs, user guides, training materials, and federal-grade deliverables. Ensures alignment with ServiceNow best practices, Section 508, FISMA, and NIST controls.

Lead and scale Mattermost’s global technical presales engineering team. Establish standardized demos, discovery processes, reference architectures, and proof-of-concept playbooks for security-sensitive enterprise and public-sector buyers. Partner with sales on strategic pursuits, coach and develop Sales Engineers, measure technical win rates and productivity, maintain product certification, and communicate customer feedback to Product, Engineering, and Security. The role requires executive-level technical communication and expertise with self-hosted, on-premises, and air-gapped deployments.

Administer Windows servers, Azure Government Cloud environments, Active Directory, Group Policy, DNS, firewalls, backups, disaster recovery, vulnerability scanning, patching, and compliance controls. Create system documentation, automate administrative and audit functions, support containerization and SDLC initiatives, analyze infrastructure improvements, and provide Tier 3 technical support. The role requires adherence to DoD STIG, NIST, and regulatory standards while serving as a system administration subject matter expert.

Maintains and monitors Azure Databricks data pipelines, troubleshoots data issues, collaborates with stakeholders on data requirements, documents processes, performs backups and disaster recovery drills, and supports data access and usage. The role requires extensive data engineering experience, Azure expertise, incident management knowledge, and strong problem-solving skills.

Develop and manage strategic alliances and channel partnerships across the Americas. Responsibilities include building executive relationships, creating joint go-to-market plans, negotiating partnerships, driving co-selling and enablement programs, identifying revenue opportunities, executing partner events and marketing initiatives, and reporting performance to stakeholders. The role requires extensive partnerships or sales experience, commercial negotiation skills, analytical ability, and travel for partner meetings and events.

Commercial counsel supporting Stripe’s Americas Sales team by leading complex commercial negotiations, advising on product launches and international expansion, drafting agreements and playbooks, improving legal processes with AI tools, and partnering with cross-functional teams. The role also includes training Sales, managing legal escalations, and advising on technology services, payments, fintech, data protection, and regulatory risks.

Design consumer checkout and commerce experiences for Link across mobile and desktop. Translate research and product goals into polished solutions, partner with product and engineering to ship features, maintain Link’s visual identity, contribute to scalable design systems, and present work in design reviews.

Leads a data integration team responsible for onboarding, loading, monitoring, and securing client and vendor data feeds. Oversees Boomi, SQL, and Python integrations; manages feed quality, scheduling, exports, documentation, SLAs, and issue resolution. Partners with clients, vendors, client success, and internal data teams while mentoring analysts and improving automation, transparency, scalability, and anomaly detection across SQL Server and Snowflake environments.

Administer and optimize Workday Scheduling, Time & Attendance, and Absence modules. Configure business processes, time calculations, schedules, accruals, absence plans, security, and eligibility rules. Manage testing, releases, support tickets, reporting, dashboards, documentation, compliance, and continuous improvement. Partner with Payroll, HRIS, Legal, and People Experience to ensure accurate, scalable, and compliant workforce management processes.