Top Remote Jobs in Buffalo, NY

The Senior Customer Success Outcome Manager acts as a primary contact for large enterprise customers, ensuring alignment with strategic business goals. Responsibilities include engaging with executives, managing plans of action for issue resolution, and presenting success plans and business reviews. The role also involves collaborating with internal teams to enhance customer experience and navigating complex enterprise IT environments.

The Principal Product Manager will lead the development and strategy of Mezmo's open source observability products. This role involves collaboration across teams to enhance the platform based on customer feedback and market analysis, with a focus on Open Telemetry. The manager will be responsible for product roadmaps, KPIs, and ensuring timely delivery of high-quality products.

The Customer Success Specialist at Cala Health engages with users of their products, providing training and support to ensure maximum value. Responsibilities include building relationships, educating customers, documenting interactions, and collaborating with marketing and product development.