Top Remote Jobs in Buffalo, NY

Senior leadership role responsible for technology strategy, productized service development, and operational excellence. Owns multi-year roadmaps, enterprise architecture, service catalog and profitability, S/NOC and incident response oversight, and cross-functional teams (IT, operations, architecture, security) to drive revenue and client outcomes.

Serve as first point of contact for clients, troubleshoot product and technical issues, conduct live walkthroughs, write help content, document solutions, escalate recurring issues to product/engineering, and participate in product testing.

Lead operational execution for Product & Engineering: drive day-to-day SDLC, manage work from triage to completion, maintain GitHub Projects as source of truth, coordinate cross-functional teams, remove blockers, and improve engineering processes and delivery predictability.

The Short-Form Content Creator will produce high-volume, engaging short-form videos for TikTok and Douyin, optimizing for Chinese audiences while collaborating with global teams.

The role involves handling inbound customer emails for after-sales support, processing orders, and escalating issues as necessary.

Build and maintain custom Shopify Plus themes, develop internal tools, manage API integrations, troubleshoot issues, and collaborate on projects for e-commerce operations.

Provide frontline, technical SaaS support across Element451 and Encoura Connect: manage high-volume tickets via in-app chat, reproduce and troubleshoot complex issues, escalate verified bugs with detailed evidence, improve knowledge-base and ticket-deflection, and communicate clearly and empathetically with customers under SLAs.

The Engineering Manager will lead a diverse team in developing high-quality web and mobile applications, ensuring technical excellence and team collaboration. Responsibilities include recruiting, career development, and participating in strategic decisions to enhance the product experience.

The Brand Marketing Partner will lead social strategy, creator partnerships, and community growth for game titles, executing growth-oriented campaigns and building sustainable audience engagement.

As a Senior Data Analyst, you will analyze game telemetry data, translate business needs into insights, and guide technical teams. You will also lead exploratory data analysis and maintain data quality practices.

Lead the organic social media strategy and enhance brand storytelling across platforms for Offchain Labs and its products. Collaborate with marketing and leadership to ensure consistent messaging while managing a team of community managers and utilizing AI for efficient content production.

The Senior Communications & PR Manager will develop and implement global communications strategies, manage media relations, and ensure alignment with business objectives to enhance Offchain Labs' presence in the blockchain and crypto sectors.

Manage full sales cycle and upsell existing enterprise clients: receive leads, create quotes, expand account licenses, develop account plans, build stakeholder relationships, maintain pipeline, and meet quarterly revenue quotas.

Administer day-to-day payroll for hourly and salaried employees, maintain payroll data, process transactions, resolve routine payroll inquiries, perform audits and reconciliations, support tax and year-end activities, and collaborate with HR, Finance, and vendors to ensure accurate, compliant payroll processing.

As a Customer Experience Engineer, you will troubleshoot technical issues, assist with QA testing, and improve customer resources, ensuring a positive user experience.