Top Remote Jobs in Buffalo, NY

The Senior Product Manager will lead the AI platform's product strategy and roadmap, focusing on delivering foundational AI capabilities for internal and external teams while ensuring compliance and developer experience.

As a Software Engineer in Reliability, you'll architect and manage multi-cloud GPU infrastructure, ensuring performance, security, and scale while debugging complex hardware/software issues.

Lead hardware platform strategy and execution for first-party devices and certified ecosystems across POS terminals, handhelds, kiosks, peripherals, and OS layers. Define cross-platform approaches for Windows and Android, drive peripheral connectivity and driver reliability, build hardware certification programs with OEMs and payment providers, and manage product lifecycle from concept through launch and scale while balancing cost, performance, durability, and deployment speed.

Proactively make high-volume outbound calls, emails, texts and social outreach to qualify real estate investor leads, manage pipeline in GoHighLevel CRM, schedule handoffs or demos, document touchpoints, and collaborate with Sales Manager to refine strategy and improve lead quality.

Serve as senior commercial leader for strategic, high-revenue accounts: develop account strategies, build executive relationships, drive revenue growth, negotiate contracts, lead cross-functional alignment, and act as customer advocate to improve service, retention, and long-term growth.

Lead and develop a team of Customer Success Managers for SMB and mid-market accounts to drive retention, adoption, expansion, and advocacy. Define success strategies, playbooks, KPIs, and reporting; own renewals and collaborate with Sales, Product, and Solutions teams to identify expansion opportunities and resolve escalations. Build customer health metrics, feedback loops, and advocacy programs while optimizing team operations, resource allocation, and forecasting.

The Outside Sales Representative will acquire and onboard local fitness and wellness businesses through a field-first sales approach, achieving monthly acquisition targets while traveling extensively within the assigned territory.

Sell 9amHealth's virtual specialty care to large employers (5K-25K employees). Own full sales cycle from prospecting to close, build partnerships with consultants, PBMs, and health plans, and develop employer launch strategies while collaborating with SDRs and national partnership teams.

Lead and grow a product support team for a live digital court reporting product (Maggie). Supervise analysts, triage and lead incident response for P0/P1 events, coordinate escalations to IT and engineering, run on-call rotations, develop runbooks/KB/training, track support metrics, provision hardware kits, and hire and train support staff.

Prepare journal entries, reconciliations, and analyses; support month-end close and GAAP compliance; assist audits; analyze financial statements and GL accounts; identify automation and AI opportunities to streamline accounting processes and produce operational/ad hoc reporting.