Top Remote Jobs in Baltimore, MD

Own the B2B product experience from enterprise enrollment through renewal and expansion. Lead customer discovery, intake, roadmap prioritization, enterprise integrations, onboarding, engagement, analytics, and AI-powered learning insights. Partner closely with sales, customer success, engineering, legal, and enterprise customers to deliver admin tools, reporting, LMS and SSO integrations, measurable learning outcomes, and improved activation, retention, and expansion.

Own retention, renewals, churn prevention, and expansion for a high-volume, low-touch B2B SaaS customer segment. Handle cancellation and commercial requests, respond to automated outreach, identify expansion opportunities, maintain Salesforce records and forecasts, and monitor performance metrics. Partner with CX, Billing, and RevOps while improving automation, messaging, and customer engagement processes.

Develop and deploy statistical and machine learning models, conduct exploratory analysis, forecasting, segmentation, experimentation, and AI initiatives. Translate business needs into analytical frameworks, KPIs, predictive insights, and recommendations. Collaborate with data engineering, BI, QA, and business teams to ensure data readiness, model integration, quality, governance, and auditability. Support revenue, marketing, financial, and operational decision-making through scalable analytical solutions.

Build and grow the insurance business by creating demand, sourcing and qualifying enterprise opportunities, developing quantified value cases, and leading complex multimillion-dollar technology sales through close. The role coordinates product, engineering, deployment, legal, security, and procurement stakeholders; informs product strategy through customer insights; and develops repeatable sales processes. Candidates need deep insurance domain expertise, enterprise sales experience, technical AI fluency, and a record of independently closing complex engagements.

Leads integrated experiential, communication, campaign, and event marketing programs from inception through closeout. Manages cross-functional teams, clients, vendors, scopes, budgets, timelines, risks, deliverables, approvals, and project documentation. Provides strategic guidance, ensures quality and brand alignment, monitors financial health, manages changes and resourcing, and drives post-program reporting and recommendations. This temporary contract runs through May 2027 and requires availability during Eastern Standard Time hours.

Leads 8–10 Account Managers responsible for renewals, expansion revenue, retention, forecasting, and churn mitigation across a SaaS customer portfolio. Owns portfolio-level net revenue retention, renewal governance, pipeline discipline, risk reviews, account planning, executive engagements, and cross-functional collaboration with Customer Success, Sales, and Product. Coaches the team, improves consultative selling, and ensures quota attainment and forecast accuracy.

Executes assigned client support tasks for retail and fashion accounts, including program setup, monitoring, gallery maintenance, item style attribution, taxonomy updates, image editing, quality control, and routine client requests. Coordinates with Client Success, Content, Delivery Operations, and India Operations, while tracking priorities, escalating blockers, following established workflows, and meeting tight deadlines.

Owns balance sheet accounts, reconciliations, month-end close, journal entries, and financial analysis. Investigates discrepancies, resolves accounting issues, maintains documentation, supports audits, and manages accounting processes through completion. The role also mentors Staff Accountants and drives improvements to controls, reporting, automation, and process scalability.

Leads the marketing function, team, budget, brand strategy, product marketing, website, paid media, content, community, events, and marketing-sourced pipeline. Aligns Marketing, Sales, Product, and Customer Success around unified messaging; manages agencies and partners; oversees product launches, customer marketing, conversion optimization, and AI-powered campaign automation. Builds a lean, high-output team and reports marketing performance to senior leadership.

Remote Finance and Operations Analyst responsible for bookkeeping, account reconciliation, AP/AR, billing, invoice discrepancy resolution, financial reporting, and project tracking. The role also supports daily business operations, answers staff questions, and works closely with the operations manager. Candidates need an accounting or finance degree, 2–3 years of relevant experience, strong Excel skills, attention to detail, and the ability to work independently.