Top Remote Jobs in Baltimore, MD

Leads strategic storytelling for clinical development pursuits, shaping bid defense presentations, proposals, storyboards, win themes, and executive messaging. Partners with business development, clinical operations, medical, biometrics, and subject matter experts to translate complex information into differentiated customer narratives. Coordinates contributors, coaches presenters, aligns pursuit materials, incorporates competitive intelligence, and maintains reusable narrative assets to improve engagement and win rates.

Design and oversee scalable, FHIR-based healthcare data architectures for enterprise customers from discovery through implementation and post-go-live. Lead customer-facing design discussions, evaluate ingestion workflows, terminology mapping, performance, deployment, and technical trade-offs. Collaborate with product, engineering, QA, delivery, and technical account teams while documenting reusable architecture patterns and supporting escalations, implementation challenges, and product improvements.

Supports day-to-day IT operations for 50–60 clients, focusing on employee onboarding, offboarding, technology procurement, documentation, ticket resolution, and workflow improvement. Communicates with clients through email, Slack, and virtual meetings; tracks requests, identifies recurring issues, maintains client IT playbooks, and co-facilitates data security training. The role requires strong customer service, organization, responsiveness, attention to detail, and the ability to learn technical systems quickly.

Provides 24/7 technical product support to broadcast industry customers through phone, email, and social channels. Troubleshoots software, hardware, network, and system issues; documents customer interactions; researches corrective actions; writes technical documentation; recommends performance improvements; and collaborates with internal teams. The role requires knowledge of radio automation software, broadcast systems, Windows, networking, and SQL Server, with strong customer service, prioritization, multitasking, and investigative skills.

Leads regional HR strategy across 600+ stores, advising senior leadership, managing HR Business Partners, and driving talent planning, succession, organizational effectiveness, engagement, retention, and change initiatives. Uses workforce analytics to address staffing, turnover, employee relations, compliance, and leadership capability. Partners with HR centers of excellence, Legal, and Employee Relations to deliver consistent people practices and resolve complex workforce matters.

Own a portfolio of complex publisher accounts, serving as a strategic advisor and primary contact. Lead executive business reviews, analyze performance, drive yield and monetization optimization, identify expansion opportunities, support renewals, and collaborate with yield, demand, and product teams. Mentor junior CSMs, develop playbooks, and contribute to training. The role requires deep programmatic advertising expertise, analytical judgment, executive communication, and independent account management.

Own the CEO’s strategic execution, cross-functional initiatives, priority tracking, operational monitoring, executive communications, hiring infrastructure, and administrative support. Drive projects across Operations, Sales, and Marketing, identify risks, improve processes, maintain CRM and workflows, coordinate events, and build AI-enabled automations. Translate business needs into technical specifications and BRDs while supporting organizational growth and keeping the CEO’s office effective.

Owns data-driven copy experimentation across the full growth funnel, including paid acquisition, landing pages, intake flows, checkout, lifecycle email and SMS, push notifications, and retention campaigns. Uses customer insights, analytics, and A/B testing to improve conversion, activation, adherence, and lifetime value. The role also develops compliant, empathetic messaging for sensitive healthcare topics and leverages AI tools to scale copy production.

Drive revenue by upselling and cross-selling cloud-based travel, expense, accounts payable, and payments solutions to existing SMB clients. Manage prospecting cadences, client meetings, sales opportunities, pipeline, forecasting, presentations, negotiations, and Salesforce documentation. Partner with Client Success, Solutions Consulting, sales management, and other stakeholders to exceed quarterly and annual quotas.

Supports treasury operations by analyzing payroll and transaction data, monitoring bank transactions, preparing and releasing payroll files, processing ACH requests, tracking funding limits, resolving payment issues, and generating reports on trends and anomalies. The role also assists customers and collaborates with banks and internal teams to ensure accurate, compliant, and timely financial processing.