Top Remote Jobs in Baltimore, MD

Leads and mentors an AI platform engineering team while contributing to production code, architecture, prototypes, delivery planning, and system reliability. Partners with Product and engineering leadership to define technical direction, resolve architectural issues, develop people, and deliver scalable AI-enabled software. The role combines people management with hands-on engineering and welcomes first-time line managers.

Own enterprise sales growth across Western U.S. territories and target verticals. Build pipeline, manage complex six- and seven-figure sales cycles, engage C-suite security and procurement stakeholders, develop partner-assisted opportunities, and maintain forecasts. Collaborate with Solutions Engineering, Marketing, Product, Partnerships, and Customer Success to close net-new and expansion deals involving identity verification and passwordless authentication solutions.

Provides administrative and secretarial support to the Director of Risk Management. Manages communications, schedules, files, invoices, incident reports, SharePoint data, FOIA documents, monthly reports, and coordination with departments, vendors, insurance partners, and project managers. Requires discretion, confidentiality, customer service, strong communication, and proficiency with Microsoft Office and Oracle. Travel to Park District facilities, events, meetings, or court may be required.

Own the Payments & Checkout roadmap, improving checkout conversion, payment authorization, BNPL adoption, fraud-risk balance, vendor performance, and payment cost efficiency. Partner with engineering, design, data, processors, networks, wallets, and BNPL providers to optimize transaction growth, average order value, and completed payments. Use experimentation, SQL, and analytics to diagnose funnel performance and deliver measurable business outcomes.

Leads OuterBox’s internal AI strategy, AI engineering team, and development of client-facing AI services. Identifies market opportunities, converts internal capabilities into priced consulting offerings, oversees production deployments and partner programs, and drives AI adoption, training, and measurement. Partners with executives, clients, engineering, and technology teams on architecture, security, cloud governance, reliability, pricing, and ROI.

Executive leader responsible for Customer Experience program management strategy, portfolio governance, delivery standards, operational scaling, performance analytics, and cross-functional alignment. The role leads Associate Directors and program teams, establishes PMO frameworks, oversees complex initiatives, drives executive reporting and decision governance, and builds scalable processes, accountability structures, and leadership development programs.

Lead commercial and technology contracting, negotiating SaaS, API, data, AI, vendor, carrier, and partnership agreements. Advise on AI, privacy, data, IP, and technology risks; develop contract playbooks, templates, workflows, and training; oversee legal AI and contract management tools; and manage, mentor, and develop a contracts team. Support commercial disputes, litigation, and corporate projects as needed.

Write high-volume email campaigns and flows in Klaviyo for complex DTC brands. Translate retention briefs into persuasive promotional, educational, launch, and seasonal copy; develop creative concepts; create brand voice guides, email best practices, and AI workflows; review and coach other writers; and help establish and scale the agency’s dedicated copywriting function.

Leads customer growth marketing for a B2B SaaS product by driving feature adoption, customer expansion, trial conversion, and sales enablement. Responsibilities include launch communications, adoption programs, customer stories, account-based marketing, expansion deal support, usage reporting, customer research, and positioning insights. Partners closely with Product, Customer Success, Account Management, Sales, Demand Generation, and Operations teams while using AI tools and analytics to improve content, messaging, and growth programs.

Leads the KFC US site reliability engineering team responsible for cloud infrastructure, restaurant connectivity, in-store edge systems, reliability, security, compliance, and operational excellence. Oversees architecture, infrastructure as code, deployment automation, observability, incident response, vendor coordination, and continuous improvement. Develops engineers, establishes sustainable on-call practices, manages platform risks, and partners with technology, restaurant operations, cybersecurity, and global reliability leadership.