Top Senior Operations Jobs in Providence, RI

The VP of Customer and Revenue Operations will lead operations across the customer lifecycle, optimizing processes, and managing a high-performing RevOps team. Responsibilities include strategic planning, forecasting, and analytics, emphasizing operational efficiency and customer journey enhancement. This role requires strong leadership skills and extensive experience in Revenue Operations within high-growth B2B SaaS environments.

The Senior Business Process Analyst will map workflows, document processes, identify automation opportunities, and liaise with stakeholders to improve revenue operations.

The Senior Renewal Operations Manager builds and scales operations for high-volume renewals, ensuring reporting accuracy, data integrity, and operational processes across teams.

The role involves implementing and improving the software development lifecycle (SDLC) using Jira and Confluence, configuring workflows, automating processes, and ensuring tool adherence across teams. Responsibilities include managing reporting, partnerships with engineering teams, and enabling effective product operations.

Lead Revenue Operations for a high-growth B2B SaaS go-to-market organization: own forecasting, pipeline management, revenue analytics, process design, systems and data governance, automation/AI initiatives, and a team of analysts to drive scalable revenue performance and executive reporting.

Lead and scale global QA operations by building governance, standardizing scorecards and calibration, managing regional QA leaders, delivering executive reporting, driving root-cause analysis and continuous improvement, and supporting audit readiness and client-facing quality governance.

The VP of Operations at Shapely will manage patient support operations, oversee operational logistics, and coordinate processes across departments for scaling. This role involves hands-on management and direct interaction with teams to enhance service delivery and performance.

This role involves managing recording, disbursement, escrow funding, and accounting operations, ensuring compliance and operational excellence. Responsibilities include oversight of processes, managing a team, and client engagement.

The Director of Revenue Operations will manage the GTM tech stack, lead AI tool adoption, oversee revenue reporting, and develop the RevOps team, ensuring alignment between Sales, Marketing, and Finance teams.

The Manager of Operations for Global Business Applications drives operational excellence across consulting business, ensuring alignment in resource planning, project staffing, financial metrics, and operational processes.

Build Nuclearn's RevOps function: own HubSpot as single source of truth, design forecasting and pipeline analytics, create revenue metrics and dashboards, tighten quote-to-cash handoffs, and define GTM processes and enablement to scale Sales, Customer Outcomes, Marketing, and Finance.

Lead Revenue Operations for Support and Professional Services by building processes, systems, and reporting to improve delivery, capacity planning, SLAs, and customer outcomes. Drive cross-functional initiatives, root-cause analyses, tech-stack optimization, and handoffs across Sales, CS, and Services to connect post-sales operations to retention and revenue.

Senior executive leading global revenue operations and commercial enablement. Build scalable operating models, optimize order-to-cash, CRM data governance, sales compensation, automation, and reporting to improve seller productivity, forecast accuracy, compliance, and revenue realization across the commercial lifecycle.

Lead and scale the Strategy & Operations function as COO's operating partner. Manage ~10 FTEs, drive cross-functional projects across Operations, Product, Client Success, Finance, and People; build analyses, models, and recommendations; improve operational scalability, profitability, tooling, and processes; act as a player-coach translating frontline needs into product and operational changes.

Lead all non-customer-facing risk operations including fraud prevention, dispute resolution, and back-office processing. Own people, workflows, vendor stack, automation strategy, SLAs, QA, and regulatory defensibility across 30+ workloads. Partner with Compliance, Legal, Product, and Engineering to scale operations, deploy AI-enabled tooling, and maintain measurable metrics like chargeback win rate and dispute cycle time.

The Head of Business Operations will develop and manage operational systems and processes across Finance and People Operations, ensuring efficient scaling and execution throughout the company.

Manage end-to-end proposal and RFP processes, coordinating with teams to enhance quality and efficiency while leveraging AI tools for improvements.

The Operations Manager oversees site integration and operational efficiency, managing RSO teams and ensuring successful departmental setups across multiple facilities with a focus on continuous improvement.

The Operations Manager will oversee site integration strategies, manage reconditioning teams, ensure operational efficiency, and lead continuous improvement projects.

The role involves leading operations, building teams, driving strategic planning, and fostering a culture of excellence and empowerment within organizations.

The Technical Operations Analyst oversees file management, data exchange, vendor integrations, and reporting, ensuring data accuracy and resolving discrepancies. Responsibilities include supporting implementations and identifying process improvements. Required to have advanced SQL proficiency and experience in TPA operations.

The COO will oversee and enhance operations to align with organizational goals, managing finance, HR, and technology while fostering a high-performance culture.

The GTM Operations Manager drives reporting on performance metrics across GTM and CX teams, enhancing processes and improving efficiency to drive pipeline creation and revenue growth while collaborating with marketing and sales teams.

The VP of Revenue Operations oversees sales and marketing operations, analytics, systems, and deal desk, ensuring cross-functional alignment and operational excellence to drive revenue growth.

The VP of Operations will lead Business Operations, Data, and AI Transformation, driving operational excellence and scalable infrastructure to support hypergrowth at Torq, focusing on data-driven culture and AI integration.