Top Operations Manager Jobs in Providence, RI

Lead end-to-end card chargeback and recovery operations across Mastercard, STAR, and debit/credit products. Manage representment, pre-arbitration, arbitration, vendor relationships (Ethoca, Verifi), Mastercom/Cypress integrations, onshore/offshore teams, compliance with network rules and regs, drive automation and AI-enabled recovery workflows, and report on recovery performance and loss exposure.

Manage and develop a remote team of online agents: hire, train, coach, evaluate, promote or exit staff, handle escalations, and use data, CRMs, dashboards, and automations to improve operations and collaborate across departments.

The Operations Manager shapes strategy, develops leaders, drives performance, manages risk, and partners with executives to optimize operational efficiency and achieve targets.

The Operations Manager at HALDREN is responsible for optimizing processes, leading teams, collaborating with departments, tracking activities, and conducting market research.

The Operations Manager at HALDREN will optimize processes and lead teams, develop strategies, collaborate with various departments, and improve operational efficiency.

The Deal Desk Operations Manager oversees deal structuring and operational execution, ensuring compliance and accurate billing for revenue-generating agreements. This role requires collaboration across teams and involves managing offshore resources while driving process improvements and governance in financial operations.

Manage end-to-end Shopify store operations, enhance customer experience, ensure accuracy in order fulfillment, and implement systems for efficiency and compliance.

Lead Support strategy and operations: provide data-driven insights, build 0-to-1 programs, own lifecycle intelligence, drive AI/automation adoption, plan capacity and budgets, create unified performance dashboards, and represent Support cross-functionally to execute OKRs and improve customer experience.

Manage day-to-day operations for school staffing: schedule assignments, communicate with school administrators and temporary staff, resolve issues, drive engagement and retention, support product improvements, handle high-volume multi-channel communications, process claims, conduct outbound calls, and provide internal administrative support to meet service and satisfaction goals.

Lead day-to-day configuration, operation, and optimization of MarTech and subscription systems (paywalls, messaging, consent, analytics). Translate business needs into platform configs, manage integrations and data flows, collaborate with engineering and legal, own launches, QA, and post-release monitoring to improve conversion, retention, and monetization.

The Operations Manager oversees IT operations, evaluates system performance, ensures data integrity, and manages infrastructure, including servers and cloud systems.

Own and optimize end-to-end Shopify store operations and post-purchase customer experience. Manage customer support, order operations (Shopify, Base, Amazon MCF), audits for site accuracy, SOPs, automations (Shopify Flow, AI tools), reporting on CAC/LTV, and compliance. Reduce tickets, reships, and broken/misleading site content while implementing systems to scale.

The Senior Strategic Operations Manager drives operational excellence by leading strategic initiatives, analyzing data, and optimizing processes across Mudflap, a marketplace in the trucking industry.

The Partner Operations Manager will optimize and manage operations for channel and indirect revenue, supporting partner deals and ensuring compliance with GTM strategy.

Own end-to-end Shopify store operations and customer experience. Manage customer inquiries, refunds, reships, order flow (Shopify, Base, Amazon MCF), fulfillment coordination, site audits, SOPs, automations (Shopify Flow, AI), reporting (CAC, LTV), and compliance to ensure accurate messaging and timely delivery.

Lead support analytics, KPI framework, QA, workforce management, capacity planning, and knowledge/content operations. Build dashboards, translate data into leadership decisions, drive process improvements, and oversee WFM and QA programs across voice, chat, and AI channels.

The Revenue Operations Manager oversees revenue operations' health, manages direct reports, addresses billing issues, aligns finance, and improves processes across teams.

As Sr Manager of Customer Experience Operations at GitLab, you will lead operations teams, partner across departments, and drive process improvements in customer success and financial operations.

The Anaplan COE Functional Analyst manages enhancements for models, translates business processes, provides user support, and drives finance automation.

Lead daily deposit and digital banking operations, supervise and develop staff, resolve customer and vendor issues, ensure compliance and risk management, support audits, maintain procedures, and partner across teams to uphold service quality and system performance.

Manage the creative team's project pipeline, workflows, and DAM. Own Asana architecture, intake, capacity planning, vendor relationships, and process improvements while partnering with cross-functional teams to ensure on-time, channel-ready creative assets.

The Operations Manager will oversee partner data capture launches, coordinate logistics, train workers on equipment use, and develop repeatable processes.

Provide executive-level administrative support (calendar, travel, expenses, briefs) to senior leaders and manage day-to-day operations of the Providence regional office (liaison, mail, phones, onboarding I-9). Plan and execute onsite/offsite meetings and larger events, manage event budgets, and coordinate with C-suite support across offices. Role is 100% in-person.

Lead RevOps analytics and GTM engineering to scale revenue processes. Build analytics infrastructure, evaluate AI-first tech, automate lead-to-cash workflows using AI-assisted development, integrate systems, and deliver data-driven strategic insights across Sales, Marketing, and Post-Sales.

The Senior Renewal Operations Manager builds and scales operations for high-volume renewals, ensuring reporting accuracy, data integrity, and operational processes across teams.