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Top Customer Success Jobs in Providence, RI
Agency • Digital Media • eCommerce • Marketing Tech
The Client Success Manager will build client relationships, strategize for goal achievement, monitor campaign performance, and provide insights.
Top Skills:
Crm SystemsDigital Marketing Tools
Sales • Software
As a Customer Success Manager, you will manage renewals and expansions, build executive relationships, navigate ambiguities, and ensure customer success through effective program management.
Top Skills:
6SenseDemandbaseGongHubspotLeandataLinkedin AdsMarketoOutreachSalesforceSalesloft
Legal Tech • Software
As a Customer Onboarding Specialist, you will onboard and train customers, maintain client relationships, address inquiries, and improve client satisfaction.
Top Skills:
Legal Practice Management SoftwareSaaS
Artificial Intelligence • Machine Learning • Software • Conversational AI
The Customer Success Manager will manage a portfolio of customers, ensuring successful onboarding, driving adoption, and leading renewals while acting as a strategic advisor for customer outcomes.
Top Skills:
ChatgptJIRASalesforceSlack
Artificial Intelligence • Enterprise Web • Software • Automation
The Customer Success Manager will oversee the customer journey from onboarding to success, gathering feedback, assisting in contracts, building relationships, and collaborating on GTM strategies.
Top Skills:
Analytics PlatformsAutomation SoftwareBi ToolsWorkflow Systems
Artificial Intelligence • Information Technology
The Client Success Executive drives client success, manages account relations, expands service opportunities, and collaborates with internal teams post-implementation to ensure ROI and client satisfaction.
Top Skills:
CRMErpMicrosoft Dynamics 365Microsoft Dynamics 365 Finance And Operations
AdTech • Digital Media • Information Technology • Marketing Tech • News + Entertainment • Social Media • Software
Manage daily communication for channel accounts, support onboarding, optimize programs in Salesforce, drive account growth, and enhance client success through proactive relationship management.
Top Skills:
ExcelGoogle SheetsSalesforce
Artificial Intelligence • eCommerce • Logistics • Retail
This role involves managing strategic enterprise accounts, driving customer adoption and outcomes, troubleshooting technical issues, and fostering growth through partnership with client teams.
Top Skills:
APIsPythonSQL
Cloud • Digital Media • Marketing Tech • Sales • Social Media • Software • Database
The Customer Success Manager will drive customer retention and satisfaction for enterprise agency clients, managing the full customer lifecycle and identifying expansion opportunities.
Top Skills:
Ai ToolsSaaS
Cloud • Digital Media • Marketing Tech • Sales • Social Media • Software • Database
The Manager, Customer Success (Agency) will lead a team, enhance customer retention and satisfaction, and implement growth strategies across agency accounts.
Top Skills:
Ai ToolsCrm ToolsMartechSaas Applications
Software • Automation
The Manager of Customer Success leads a team to drive customer adoption, retention, and revenue growth through effective management and strategic engagement.
Top Skills:
GainsightSalesforceTotango
Information Technology • Marketing Tech • Software • Consulting
The Proposal Manager leads the development and delivery of client proposals, manages relationships, supports sales teams, and ensures high win rates on bids.
Top Skills:
Bid Management ToolsCRMMicrosoft Office Suite
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Software • Analytics
As a Technical Customer Success Manager, you'll engage with 25-40 customers, ensuring their retention and growth by addressing technical issues, managing relationships, and driving product usage effectively.
Top Skills:
A/B TestingCustomer Data PlatformData WarehousesDeveloper ToolsProduct AnalyticsSQL
Information Technology • Software
As a Customer Success Manager at Sourcegraph, you will manage 20-30 enterprise accounts, ensuring customer success through training, value mapping, and proactive support to drive adoption and renewals.
Top Skills:
AIDeveloper ToolingProduct Adoption ToolsSaaSTelemetry
Software
The Customer Success Manager will drive client satisfaction and retention, build enterprise relationships, and strategize for account growth, while ensuring customers receive maximum value from Axiom's solutions.
Top Skills:
AICloud ComputingCrm (Hubspot)
Software
As a Customer Success Engineer, you will provide advanced technical support to enterprise clients, troubleshoot complex issues, and guide customers on WordPress implementations.
Top Skills:
CSSDnsGitHTMLHTTPJavaScriptKibanaNew RelicPHPRest ApisSvnWordpress
Cloud • Software • Analytics
The Scale Customer Success Manager drives adoption and retention for small-to-mid market customers through digital-first strategies and customer success playbooks, partnering with sales and product teams to enhance the customer experience.
Top Skills:
Ai TechnologiesConversational AiCrm SystemsCustomer Success PlatformsDigital ChannelsGainsightSalesforce
Security • Software
As a Customer Success Solutions Architect, you will serve as a technical advisor for enterprise clients, guiding the deployment of Strivacity's CIAM platform, managing onboarding, and the overall success of customer projects.
Top Skills:
AWSAzureCiamGCPJavaJavaScriptJwtNode.jsOauth 2.0Openid ConnectPythonReactRest ApisSAML
Healthtech • Biotech
Serve as a trusted advisor for strategic clinical accounts, build Customer Success Plans, monitor KPIs and customer health, drive adoption, expansions, renewals, and advocate customer needs across product and services.
Top Skills:
GenomicsNext Generation Sequencing (Ngs)Velsera
Information Technology • Software
The Strategic Customer Success Manager guides customers post-sales, ensuring successful onboarding, identifying risks, providing technical guidance, and fostering relationships for renewals and expansions.
Top Skills:
DevOpsSoftware Development
AdTech • Marketing Tech • Social Media • Software
The Enterprise Customer Success Manager leads initiatives to mitigate churn, drive growth, build partnerships, and mentor junior team members in achieving customer engagement and success.
Top Skills:
Enterprise SoftwareLocal SearchSaaSSocial Media Management
Healthtech • Software
As the Customer Success Lead, you'll manage enterprise accounts, driving adoption, ensuring account health, and facilitating onboarding and expansion for high-volume law firms.
Top Skills:
GainsightHubspotSalesforce
Healthtech • Software
As a Customer Success Lead at Codes Health, you will manage a portfolio of law firms, ensuring successful onboarding and customer growth while balancing scale and personalization in interactions.
Top Skills:
CRM
Payments • Software
The Director of Customer Success will lead a team, define strategy, manage key accounts, and drive customer retention and growth in the life sciences industry.
Top Skills:
CRMSalesforce
Artificial Intelligence • Information Technology • Software • Automation
The Customer Success Manager will strategically partner with enterprise customers, driving adoption, retention, and growth while utilizing data insights and managing cross-functional projects to deliver measurable outcomes.
Top Skills:
CRMGainsightSalesforce
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