Top Operations & Support Jobs

Manage identity and access systems, endpoint devices, office networking, AV and conferencing infrastructure. Automate recurring IT issues, serve as a technical escalation point, support employee onboarding and offboarding, maintain secure configurations, and partner with Security on SOC 2 audit readiness. The role also contributes to Agile sprints and IT projects within a fully remote, geographically distributed team.

Supports Converse’s Enterprise Business Planning team on operating cadence design, executive business reviews, cross-functional planning, performance reporting, and strategic special projects. Partners with Marketplace Planning, Finance, Analytics, and Supply Chain to improve enterprise decision-making and operating processes. The intern translates complex business questions and data into clear recommendations for senior leadership. This is a 10-week paid MBA internship in Boston with relocation assistance.

Lead IT operations, teams, and vendor relationships; own service delivery, incident/change management, network and endpoint security, DR/BC planning, and full lifecycle IT project delivery. Act as business partner to translate firm needs into IT initiatives, enforce compliance and SLAs, and drive modernization and continuous improvement.

Supervise landfill scale-house operations and customer service staff while overseeing scheduling, billing, accounts receivable, accounts payable, cash receipts, purchasing documentation, and monthly financial reporting. The role supports workflow improvement, staff development, customer issue resolution, administrative operations, and coordination with finance and purchasing teams.

Coordinates client service requests for Fortune 100 accounts by answering calls, dispatching technicians and vendors, monitoring requests, running reports, entering data, and processing purchase orders. The role requires strong customer service, communication, organization, multitasking, problem-solving, and Microsoft Office skills.

Leads on-site IT support across corporate and warehouse environments, managing escalations, staff scheduling, ticket SLAs, asset lifecycles, MDM, identity access, physical security systems, vendors, and multi-site technical projects. Troubleshoots hardware, networks, scanners, printers, and warehouse IT/OT systems while driving documentation, automation, compliance, onboarding/offboarding, process improvements, and team development.

Provides administrative and clerical support for a histology department, including data entry, client communication, accession problem resolution, filing blocks and slides, phone support, and departmental coordination. Follows laboratory safety, confidentiality, corporate compliance, and data security procedures while supporting daily pathology operations.

Own and administer the HubSpot portal, including permissions, properties, pipelines, workflows, automation, data hygiene, reporting, dashboards, and integrations. Partner with Marketing, Sales, and RevOps to implement scalable processes, support campaigns, document procedures, train users, troubleshoot systems, and recommend platform improvements.

Manages controlled engineering, manufacturing, quality, and customer documentation. Maintains document databases, engineering records, product structures, BOMs, and data in ERP and PLM systems. Routes engineering changes through approval workflows, tracks revisions and distribution, supports audits, generates compliance reports, and improves document control procedures and system usage. Requires strong organization, multitasking, teamwork, and Microsoft Office proficiency.

Supports leadership executives by managing complex calendars, domestic and international travel, meeting logistics, scheduling conflicts, time-sensitive requests, and special projects. The role requires proactive prioritization, discretion, responsiveness, independent execution, and flexibility in a fast-paced startup environment. The assistant will also provide coverage for the broader EA team and travel, including weekends, when executive coverage is needed.