Top Operations & Support Jobs

Own the company’s IT infrastructure, Microsoft cloud environment, cybersecurity, support operations, integrations, and internal tooling. Build AI-powered applications, automations, APIs, dashboards, and agents; administer networks, servers, endpoints, backups, and security systems; provide technical support; manage vendors; and lead technology adoption across the organization. This is an onsite, hands-on role in Austin focused on improving reliability, security, and operational efficiency.

Manages the corporate reception desk, lobby, mailroom, visitor access, calls, conference room scheduling, office supplies, EV charging requests, and general administrative support. Assists Human Resources and executives with clerical tasks, documents, projects, company events, and facility organization. Requires professional bilingual English and Spanish communication, customer service skills, accurate typing, Microsoft Office proficiency, organization, and independent problem-solving.

Provides front office and administrative support, including greeting visitors, answering calls, managing calendars, scheduling meetings, handling mail, maintaining files, preparing documents, ordering supplies, assisting with bookkeeping and invoicing, and supporting special projects.

Administer and optimize Unanet CRM across a multi-office professional services firm. Responsibilities include system configuration, governance, reporting, dashboards, integrations, automation, data quality, migrations, user training, support, adoption, and continuous improvement. The role transforms CRM data into actionable pipeline, forecasting, client relationship, and business-development intelligence while partnering with market-sector, finance, operations, IT, and executive stakeholders.

Manages day-to-day Houston office operations, including facilities, vendors, workplace services, safety preparedness, events, and administrative initiatives. Provides executive assistant support, coordinates calendars and travel expenses, manages office projects, and supports the People & Culture team. The role requires strong organization, responsiveness, service orientation, proactive problem-solving, and onsite execution in a fast-paced environment.

Manage FanDuel’s outside counsel program within Legal Operations, including eBilling, matter management, spend analytics, rate benchmarking, budgeting, forecasting, invoice workflows, vendor management, and performance governance. Partner with Legal, Finance, Procurement, IT, and Accounts Payable to improve systems, data integrity, compliance, and operational processes. Lead strategic initiatives, project plans, and continuous improvement efforts while delivering actionable insights to legal leadership.

Supports product operations for fintech capital products, focusing on payments, fraud, and merchant risk. Responsibilities include evaluating risk, reviewing high-priority merchants, troubleshooting payment issues, improving and automating operational processes, coordinating with support, data science, compliance, and engineering teams, investigating fraud, analyzing data, and documenting processes.

Supports day-to-day development operations through Dynamics 365 administration, CRM data quality, fundraising pipeline and moves-management tracking, grant reporting, dashboards, user support, documentation, and training. The role prepares reports for development leadership, coordinates with Finance, Grants, Enterprise, and Program teams, and uses approved AI tools such as Copilot and Claude for fundraising analysis, segmentation, summaries, and briefing preparation while maintaining privacy and data-governance standards.

Reviews driver applications, verifies employment, vehicle, trailer, inspection, and drug-screen documentation, and resolves missing or unclear information. Communicates with drivers, prior employers, recruiters, and safety teams throughout the qualification process. Maintains accurate, confidential records, transfers files between Tenstreet and Synergize, and coordinates completion of DOT-compliant driver qualification files before onboarding.

Serve as primary client contact guiding founders through company dissolution. Document and optimize processes, coordinate with internal teams and external parties, gather client documentation, provide empathetic customer support, and maintain accurate records while using remote tools to deliver scalable shutdown services.