Top Operations & Support Jobs

Processes standard client and producer transactions using documented procedures and multiple applications. Reviews information for completeness, identifies and escalates issues, communicates with customers and agents about outstanding requirements, and documents transaction activity. Meets production and quality standards in a high-volume, image-based environment while learning basic life and annuity products.

Processes non-contestable insurance claim transactions, including moderately complex cases across multiple products and functions. Verifies information, investigates questionable transactions, researches policy history, resolves escalated customer and agent issues, documents activity, and meets production and quality standards. May train less experienced associates and perform quality checks.

Provides front-line technical support across an 18-acre museum campus, including hardware, software, networking, printers, peripherals, workstations, and POS terminals. Supports users of the Tessitura CRM and ticketing system, maintains accounts and permissions, troubleshoots incidents, configures devices, documents procedures, trains staff, escalates complex issues, and participates in system testing and rollouts.

Oversee daily office administration, accounting support, customer service, and sales coordination. Responsibilities include invoicing, accounts payable and receivable, payroll, cash reporting, reconciliations, collections, order management, quote coordination, customer communications, reporting, and maintaining office files. The role also supports vendor payments, capital project tracking, and inside-sales opportunities within a manufacturing environment.

Supports workforce and resource planning across clinical operations programs. Monitors real-time workloads, staffing, schedules, and adherence; develops forecasts, reports, dashboards, and actionable recommendations. Evaluates PTO requests, maintains workforce systems, processes employee status changes, identifies staffing risks, and partners with leaders on scheduling and operational improvements. The role also presents workforce insights, supports process improvement initiatives, and adjusts staffing to meet service-level and performance goals.

Oversee employee onboarding and offboarding, staffing profile maintenance, equipment and software ordering, chargebacks, reporting, Workday functions, and access issue resolution. Partner with HR, IT, vendors, resource planning, and operational leadership to resolve complex problems, manage tickets, identify risks, maintain processes, and lead projects. Provide reporting, training, documentation, presentations, and operational support while improving onboarding protocols and identifying cost savings.

Provides executive and administrative support to two Vice Presidents overseeing Talent Management and Talent Acquisition. Responsibilities include complex calendar and travel management, meeting coordination, executive communications, cross-functional coordination, confidential information handling, tracking priorities and budgets, reporting, process improvement, business planning, and maintaining dashboards and accountability tools. The role is on-site, full-time, and requires occasional travel as needed.

Supports member services by assisting students and member companies with computer-based training registration, testing, scheduling, and issue resolution. Operates and monitors CBT lab computers, administers student assessments, prints completion cards, prevents cheating, assists instructors, prepares training rooms, troubleshoots basic IT issues, maintains supplies, and performs front-desk and closing duties. Requires dependable communication, professionalism, basic computer skills, English grammar knowledge, and occasional physical activity.

Supports member services by assisting students and member companies with computer-based training registration, testing, scheduling, and card issuance. Monitors and secures the CBT lab, troubleshoots basic IT issues, prepares training rooms, assists instructors, maintains supplies, handles front-desk needs, and cleans work areas. Requires dependable communication, professionalism, basic computer skills, English grammar knowledge, and availability for variable Monday-through-Saturday schedules.

Maintains and consolidates Airtable systems, troubleshoots API integrations across Salesforce, Coupa, and AWS finance tools, validates data flows, supports dashboards and executive reporting, and maintains data standards and documentation. Provides onsite operational support in New York while escalating complex issues to the Senior Data Operations Architect.

Supports senior leadership through operational analysis, strategic planning, process improvement, executive reporting, dashboards, performance metrics, cross-functional coordination, meeting management, and decision support. The role evaluates risks, initiatives, workflows, and organizational performance; develops recommendations; manages records and correspondence; and ensures compliance with applicable policies. It requires independent judgment, discretion, strong communication, and experience supporting executives in Army, Department of Defense, federal, or defense-industry environments.

Provides administrative and clerical support to supervisors and production teams. Processes orders, maintains timecards and payroll submissions, organizes office and production communications, manages filing systems and office supplies, resolves administrative inquiries, and covers receptionist duties. Requires strong organization, communication, prioritization, accuracy, problem-solving, computer skills, and the ability to work effectively under pressure.

Coordinates global licensee Gauge Lab activities, including gauge and tooling procurement, rentals, sales, calibration, verification, qualification, inspections, shipments, records, and reporting. Serves as the primary liaison between licensees and internal teams, resolves gauge-related inquiries, supports audits and operational coverage, and identifies process improvements. Maintains accurate transaction, certification, inventory, and asset-status records while providing professional customer service.

Leads IT operations strategy, planning, transformation, governance, and process improvement across business units. Advises senior leaders, program managers, IT teams, and vendors; facilitates Centers of Excellence; uses operational data to drive decisions; develops business plans; manages change; and coaches stakeholders and leaders. The role requires extensive cross-functional relationship building, consulting, leadership, vendor management, and operational expertise within a healthcare environment, with travel to Trinity Health sites as needed.

Provides high-level administrative and clerical support, including preparing documents and reports, coordinating schedules and communications, maintaining filing systems, organizing events, ordering supplies, tracking equipment, verifying invoices, and assisting with HR, payroll, and departmental documentation.

Provides 24/7 communications center and hospital support, including routing calls, processing pages, announcing emergency codes, monitoring alarm systems, initiating security calls, greeting patients and visitors, providing directions, coordinating meeting rooms, and handling mailing services. The role requires calm, accurate responses during critical situations, strong communication, discretion, and compliance with healthcare privacy and safety requirements.