Top Operations & Support Jobs

Provides operational support, monitoring, troubleshooting, maintenance, and continuous improvement for enterprise integration services. Supports EDI transactions, APIs, file transfers, middleware, SQL processes, packaged applications, and business interfaces. Coordinates incident, problem, release, and change management; performs testing, documentation, root-cause analysis, vendor escalations, and approved enhancements. The role maintains service reliability and SLAs, supports business continuity activities, and participates in a 24/7/365 on-call rotation.

Provides customer support through phone and virtual chat by answering questions, educating customers about products and services, resolving concerns, documenting interactions, following up proactively, and handling complex requests with patience and empathy. The role requires accurate account updates, timely issue resolution, teamwork, adherence to safety policies, and participation in company meetings. This hybrid position operates Monday through Friday during standard business hours.

Resolves customer concerns through phone and virtual chat, educates customers on products and website functionality, manages escalated issues, documents interactions, provides feedback, and completes administrative tasks while maintaining professionalism and accuracy.

Provides phone and virtual chat support in a contact center, educating customers about products and services, resolving concerns, documenting interactions, and following up proactively. The role requires active listening, empathy, timely problem-solving, accurate account updates, and professional communication. Employees also complete required tasks, attend meetings, maintain a safe and orderly workspace, and support customer loyalty. Bilingual English-Spanish skills and printing or wide-format production experience are desirable.

Oversee daily operations for two central offices while supporting the CEO and COO with calendar management, meeting logistics, travel arrangements, and administrative coordination. Manage office systems, supplies, vendors, equipment, mail, communications, and document records. Coordinate Board meetings, prepare materials, record minutes, track action items, and assist with compliance and document retention. The role is fully on-site Monday through Friday and requires occasional travel between Manhattan and Bronx locations.

Provides hands-on IT experience through PC hardware installation, software upgrades, network component maintenance, user support, inquiry response, project assistance, and process documentation. The intern participates in ongoing training and performs related assignments while developing problem-solving, communication, organization, and technical support skills in an onsite office and production environment.

Provides high-level administrative and office management support to Saint Paul College’s Career and Technical Education Division. Responsibilities include supporting the dean and faculty, managing curriculum and classroom schedules, maintaining budgets and expense documentation, assisting students, leading work-study staff, coordinating communications, and supporting program advisory committee meetings. The role requires strong administrative, customer service, writing, accounting, software, and organizational skills in a primarily in-person setting.

Provides proactive, high-level administrative and operational support to senior executives, including calendar and communications management, correspondence, meetings, travel, expenses, records, regulatory responses, vendor coordination, presentations, compliance activities, and special projects. Serves as a liaison among executives, associates, customers, and vendors while researching business issues and tracking departmental activities.

Automotive Service Advisor responsible for scheduling and preparing customer appointments, greeting customers, recommending maintenance specials, preparing repair orders with cost and time estimates, coordinating technician workloads, collecting payments, and maintaining a safe service environment. The role requires strong customer service, communication, organization, basic vehicle knowledge, computer proficiency, and physical ability to work around automotive service conditions.

Provides front-desk reception and administrative support, including answering and directing multi-line calls, greeting customers and vendors, cashiering, processing computerized transactions, issuing license plates, sorting CRM printouts, creating purchase orders, and assisting departments. Requires accurate multitasking, customer service, communication, basic accounting, computer proficiency, and reliable attendance in a fast-paced dealership environment.

Manages the automotive Quick Lane service department by delivering excellent customer service, resolving concerns, supervising and developing employees, tracking technician productivity, maintaining parts and equipment, ensuring training, and upholding safety, cleanliness, and company standards.

Remote incoming call specialist handling high-volume inbound calls, recording interactions in CRM, using dialer/phone software, protecting sensitive information, and following established procedures while collaborating with the internal team.

Assists with production needs for company projects. The role offers exposure to a vibrant entertainment-company office culture, career advancement opportunities, and a supportive, inclusive workplace that values performance, diversity, creativity, and innovation.

Own Ditto’s ambassador program and campus growth operations across 733 college campuses. Recruit, train, support, and manage distributed student ambassadors; create repeatable launch playbooks; oversee campus campaigns, supplies, budgets, and reporting; gather student feedback; coordinate with marketing, product, matching, and support teams; and hire the community organization as it scales.