Top Operations & Support Jobs

Lead business systems analyst supporting specific applications: capture requirements, drive solutions, manage testing, produce complex ad-hoc reports, ensure compliance (e.g., SOC 2/HIPAA), mentor junior staff, and participate across the full project lifecycle to improve processes and system functionality.

Provides bilingual English-Spanish reception and client support for personal injury law firms. Responsibilities include answering and routing calls, scheduling appointments, client intake and follow-up, documenting information, maintaining CRM and case records, responding to inquiries, managing high call volumes, and providing administrative support to legal staff in a remote setting.

Manages complex property and casualty claims, investigating coverage, liability, compensability, and damages. Negotiates settlements and reserves, authorizes payments, maintains detailed claim files, communicates with insureds and external partners, and may participate in arbitrations, mediations, depositions, or trials. The role may also coach staff and support talent-management decisions while applying advanced claims, insurance-policy, regulatory, analytical, and negotiation expertise.

Provides experienced administrative support to multiple departments and leaders. Responsibilities include calendar and meeting coordination, travel arrangements, preparing reports and presentations, maintaining business and financial records, processing invoices and purchase requests, supporting HR onboarding, responding to inquiries, tracking metrics, assisting with special projects, and training junior administrative staff. The role is onsite, requires confidentiality, and may involve evening or weekend work during peak periods.

Coordinates corporate travel, including flights, hotels, car rentals, ground transportation, insurance, itinerary changes, and urgent requests. Maintains SAP Concur data, analyzes travel and expense reports, monitors itineraries, supports corporate events, and communicates with travelers, internal teams, agencies, and external providers. The role requires bilingual English-Spanish communication, high accuracy, customer-focused service, weekend on-call availability, and occasional domestic and international travel.

Manages a portfolio of approximately 850–950 students by assessing accounts, developing individualized financial plans, and providing student finance guidance. Advises students on Title IV, military, international, state, and university policies; resolves escalated financing concerns; collaborates across departments; and supports process improvements. The role requires accurate communication, problem-solving, customer care, regulatory knowledge, and independent judgment in a contact center environment.

Supports two VP-level executives by managing complex calendars, coordinating travel and meetings, handling confidential information, preparing expenses, maintaining records, organizing events, tracking budgets, and serving as a liaison with internal and external contacts. The role requires proactive judgment, discretion, strong organization, communication skills, composure under pressure, and proficiency with Microsoft Office applications.

Provides bilingual Spanish member support for a credit union, including opening and servicing personal and business accounts, processing transactions, wire transfers, IRA/CD activity, loan payments, and card issues. Verifies documents, balances cash, resolves discrepancies, protects confidential information, explains products and policies, supports colleagues, and completes reports accurately. Requires strong customer service, communication, math, multitasking, and Microsoft application skills.

Provides administrative support to portfolio managers and research analysts by managing calendars, meetings, conference calls, travel arrangements, expense reports, phone coverage, relationships, and special projects. Requires strong organization, communication, prioritization, multitasking, attention to detail, professionalism, and proficiency with Microsoft Outlook, Excel, and Word.

Provides high-level executive support to Ford’s Chief Government Affairs Officer and Vice President of International Government Affairs. Responsibilities include calendar and inbox management, meeting preparation, stakeholder liaison, event coordination, records organization, action-item tracking, travel planning, expense reporting, and special projects. The role requires discretion, autonomy, exceptional organization, professionalism, and strong writing and editing skills while supporting senior leaders and VIP interactions in Washington, D.C.

Provide front-desk reception and general office support: greet visitors, answer phones, manage sign-ins and badges, maintain reception and conference rooms, handle mail and invoices, schedule rooms, prepare and scan documents into an electronic database, order non-PO items and meals, report equipment maintenance needs, and perform other assigned administrative duties while maintaining confidentiality.