Top Operations & Support Jobs

Retains health program membership by assisting members with applications and recertification, answering eligibility and service questions, conducting follow-up calls, requesting missing documentation, resolving concerns, and documenting account activities. Maintains member databases and completes required administrative paperwork while meeting daily production metrics. Requires customer service experience, computer proficiency, and preferably fluency in Chinese, Spanish, or Russian.

Research and identify care providers using internal databases, internet, and AI tools. Contact, map, assess, and pre-screen resources against member needs across childcare, aging care, emotional wellness, disability, and financial services. Maintain accurate case documentation, meet productivity and quality standards, manage workflow and service-level agreements, and ensure member satisfaction through timely, professional communication.

Coordinates daily airline meal and passenger counts, reviews assigned flights with onboard service crews, checks aircraft units when required, manages calls and logs, communicates delays and special meal requirements, and completes related paperwork. The role requires a valid U.S. driver’s license, attention to detail, multitasking, professional customer interaction, schedule flexibility, and the ability to work physically demanding shifts in an airport environment.

Provide 1st- and 2nd-line deskside and remote IT support across multiple local sites: troubleshoot incidents, log and track tickets, manage hardware asset lifecycle, install/setup/relocate devices, escalate complex issues, support rollouts, and collaborate with IT teams and vendors. Regular travel between nearby offices required.

Provides clerical and administrative support for a residential community, including filing, scanning, data entry, correspondence, scheduling interviews, processing HR and payroll documents, handling invoices, managing supplies, routing calls and mail, greeting visitors, and assisting residents and families. Maintains confidentiality and follows HIPAA, company, safety, and emergency procedures while supporting the Executive Director and department heads.

Monitors CFE exam administration and proctoring activities, investigates candidate misconduct and security breaches, analyzes suspicious exam trends, audits completed sessions, and documents findings. The role manages vendor relationships, maintains incident records, researches certification standards, updates procedures, supports exam administration, and communicates with candidates and stakeholders. It also contributes to investigations involving unauthorized use of protected exam materials and recommends preventive process improvements.

Leads internal technology strategy and operations, including IT support, device lifecycle management, identity and access, collaboration platforms, enterprise applications, vendors, and technology spend. Drives process optimization, workflow automation, AI adoption, governance, and security controls. Builds roadmaps, establishes operational metrics, manages and develops a technology team, and partners with business leaders to improve employee productivity, service delivery, scalability, and responsible technology adoption.

Provides administrative and medical office support in a secure healthcare facility. Responsibilities include correspondence, report and payroll documentation, records management, meeting minutes, scheduling, calendar maintenance, communication with healthcare and correctional staff, confidentiality, compliance, and support for departmental operations and quality initiatives.

Provides on-site IT support at a Naval Reactors Facility, including user onboarding and offboarding, asset and software coordination, ticket resolution, telecommunications support, project tracking, documentation, process improvement, and management status reporting. Coordinates with site IT organizations to troubleshoot connectivity and non-enterprise systems while maintaining IT policies, procedures, and knowledgebase information.

Reviews and enters customer orders in ERP systems, manages order acknowledgments, credit approvals, terms and conditions, commissions, invoicing, progress payments, shipping, production coordination, and returns. The role works with customers and internal teams to ensure orders, payment details, documentation, and shipments are accurate and complete while supporting collections and maintaining professional customer relationships.

Serves as the front-office contact for clients and visitors. Answers and directs calls, responds to service questions, schedules appointments, manages clinician calendars, prepares daily records, collects payments, organizes files, and maintains compliance with HIPAA, Medicaid, Medicare, and agency policies.