IT Internship (Techstop Support)

Posted 5 Hours Ago
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San Jose, CA, USA
In-Office
Internship
Artificial Intelligence • Cloud • Hardware • Software • Semiconductor
The Role
Provides desktop support, PC configuration and troubleshooting, device asset management, customer service, documentation, and assistance to local and remote employees. The intern collaborates with local, international, and cross-functional IT teams while learning Microsoft technologies, IT processes, and support procedures. The role is based at the San Jose campus and requires a minimum 12-month commitment.
Summary Generated by Built In
At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.

Cadence Design Systems are seeking a talented, self-motivated and energetic Intern to join our Techstop Support Team @ our Cadence San Jose Campus. The Cadence Techstop support team strives to provide Cadence employees with the best support and service while serving over 2500 onsite staff.  The successful candidate will be working with a team of four engineers in a Tech-Stop providing support to the Corporate and NA Field employees. 

This successful intern will be joining a dynamic IT organization working with & actively collaborating with cross functional groups, source experience participating in global IT projects, while building knowledge and experience in processes and procedures that support Cadence’s operations.

The successful candidate should be interested in learning and supporting cutting-edge technologies to deliver Best in Class services to our employees. Ability to quickly comprehend the functions and capabilities of new technologies.

The intern will be based in San Jose & report directly to global IT Group Director

What you will learn from us

  • Learn how to assist with desktop support needs and device asset management.
  • Understand how to build, configure and troubleshoot PCs.
  • Learning to support cutting edge technologies to deliver the Best-in-Class services to our employees.
  • Learn how to provide great customer service to Cadence local or remote desktop users.
  • Learn to collaborate and interact with direct line managers, Local IT Team and International Teams.
  • Knowledge and experience in processes and procedures

What Technical Skills, Experience and Qualification do you need?

  • Currently enrolled in college studying an IT course or attending a similar training program.
  • Troubleshooting and problem-solving skills
  • Passionate about technology and willingness to learn Microsoft products: (Windows 10, Office 365, Anti-Virus SW, Desktop Imaging)
  • Ability to handle and prioritize multiple tasks.
  • Good interpersonal and customer relationship skills.
  • Excellent documentation skills. Good oral and written English communication skills.
  • Any previous experience in a supporting IT role desirable but not essential.
  • Ability to work a minimum of 12 months

Additional Information:

Cadence is committed to equal employment opportunity and employment equity throughout all levels of the organization. We strive to attract a qualified and diverse candidate pool and encourage diversity and inclusion in the workplace. 

We’re doing work that matters. Help us solve what others can’t.

Skills Required

  • Currently enrolled in college studying an IT course or attending a similar training program
  • Troubleshooting and problem-solving skills
  • Willingness to learn Microsoft products, including Windows 10, Office 365, anti-virus software, and desktop imaging
  • Ability to handle and prioritize multiple tasks
  • Good interpersonal and customer relationship skills
  • Excellent documentation skills
  • Good oral and written English communication skills
  • Previous experience in a supporting IT role
  • Ability to work a minimum of 12 months

Cadence Design Systems Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cadence Design Systems and has not been reviewed or approved by Cadence Design Systems.

  • Equity Value & Accessibility — A discounted ESPP with a lookback feature and equity included in total compensation make ownership broadly accessible and potentially meaningful. Structured compensation at an industry leader adds predictability to equity participation.
  • Healthcare Strength — Medical, dental, and vision coverage are described as solid, with mental‑health/EAP and fertility support enhancing the offering. The breadth across core care and family‑building needs strengthens the healthcare package.
  • Leave & Time Off Breadth — Global Recharge Days, volunteer time off, and companywide breaks indicate a comprehensive time‑off framework. In addition, many salaried roles are described as having flexible or generous PTO policies.

Cadence Design Systems Insights

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The Company
HQ: San Jose, CA
8,216 Employees
Year Founded: 1988

What We Do

Cadence enables electronic systems and semiconductor companies to create the innovative end products that are transforming the way people live, work and play. Cadence® software, hardware and IP are used by customers to deliver products to market faster. The company's Intelligent System Design strategy helps customers develop differentiated products—from chips to boards to intelligent systems—in mobile, consumer, cloud, data center, automotive, aerospace, IoT, industrial and other market segments. Cadence is listed as one of Fortune Magazine's 100 Best Companies to Work For.

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