Top Operations & Support Jobs

Prepare, sort, and scan hardcopy documents into high-quality electronic images while meeting daily production goals. Maintain document order and sequence, follow imaging procedures, complete tracking documentation, communicate production updates, and keep the work area clean. The role requires sustained attention to detail, accuracy, independent work, and the ability to lift up to 50 pounds.

Support and administer assigned business applications, including troubleshooting, monitoring, user security, backups, disaster recovery, upgrades, release management, vendor coordination, and operational improvements. The role also coordinates application user groups, change management, project activities, and cross-department planning while ensuring systems remain reliable, secure, current, and efficient.

Manage client tax-related cases from onboarding through completion, provide regular updates and support, coordinate with enrolled agents and compliance teams, handle multiple deadlines, and meet performance targets while maintaining client satisfaction.

Lead and execute complex operational projects to improve curbside/backroom fulfillment efficiency. Manage timelines, budgets, and cross-functional teams; analyze data to drive process improvements, develop operational tools and reporting, mentor staff, and implement continuous improvement initiatives to reduce costs and defects.

Leads business strategy and execution for Walmart’s Digital Enablement and Low-Voltage Systems team. Develops market-informed vision, prioritizes cross-functional initiatives, oversees change management from pilot through rollout, evaluates costs and forecasts, and drives process improvements. The role manages stakeholder partnerships, supports IoT and low-voltage technology strategy, develops talent, and promotes compliance, accountability, and continuous improvement across facility technology initiatives.

Manages cross-marketplace support and risk operating rhythms, including KPI reporting, business reviews, issue follow-up, and executive updates. Coordinates operational readiness for marketplace expansion and operating-model changes across multiple countries. Identifies impacts to routing, ownership, SLAs, reporting, and seller experience, while aligning support, risk, product, BPO, shared services, and in-market teams. Builds repeatable mechanisms to identify and resolve seller friction and influences stakeholders across matrixed global teams.

Provides Tier 2 helpdesk support, diagnosing and resolving complex hardware, software, operating system, network, and systems issues. Configures Windows systems, manages patches, monitors IT infrastructure, supports upgrades and disaster recovery, documents procedures, analyzes capacity, and communicates technical resolutions to users and management.

Paid summer intern supporting a branch claims department. Assists with investigating, negotiating, and resolving minor multiline claims while learning insurance products, business processes, company culture, and the property-casualty claims process.

Leads a regional 24/7 Safety Response team, manages high-risk safety cases and escalations, and owns utilization, SLA, backlog, and quality outcomes. Partners with Product, Policy, Legal, Investigations, and regional teams to execute safety decisions, improve workflows and automation, identify emerging risks, and translate frontline insights into policy, product, and enforcement recommendations. Provides rotating on-call leadership during incidents and regulatory or reputational events.

Own complex advertiser support cases from intake through resolution, including ads policy, review, enforcement, product, and safety escalations. Investigate ambiguous issues, communicate clear resolutions, identify recurring friction, and convert frontline insights into improved documentation, workflows, routing, quality standards, and self-service. Partner with Product, Engineering, Policy, Legal, Data Science, and Go To Market teams, while using AI-assisted automation to scale support and prepare for new ad formats, features, and markets.

Leads branch logistics, scheduling, inventory, equipment maintenance, field-team hiring and development, safety compliance, financial reporting, and process improvement. The manager drives operational efficiency, employee engagement, customer satisfaction, profitability, and adherence to company policies. The role requires a valid U.S. driver’s license, work authorization, willingness to obtain commercial pesticide certification within one year, and the ability to lift up to 50 pounds.

Manages the YMCA Association Office front desk by greeting visitors, directing guests, answering inquiries, receiving and distributing mail and deliveries, maintaining clean reception areas, and providing clerical support. Performs basic Salesforce tasks, prepares documents and mailings, assists with office equipment and supplies, supports departments as needed, and promotes an inclusive environment.

Provide bilingual French and English technical support for dental 3D printing software, hardware, post-processing equipment, and workflows. Diagnose issues, manage customer cases from intake through resolution, document findings in CRM systems, communicate solutions, and escalate recurring problems. Collaborate with R&D, Quality, Product Development, and support teams to improve documentation and customer satisfaction. Occasional travel and EST-hour flexibility are required.

Provides phone, email, and remote technical support for dental software, 3D printers, post-processing equipment, and digital workflows. Owns customer cases from intake through resolution, troubleshoots hardware, software, networking, and workflow issues, documents findings in CRM systems, and escalates recurring issues. Contributes to support documentation, process improvements, and customer satisfaction while collaborating with technical, quality, research, and product teams. Occasional travel and EST-hour flexibility are required.