Top Operations & Support Jobs in Nashville, TN

Processes phone, chat, and email requests from internal and external clients through a ticketing system. Supports order entry, inventory management, reporting, work orders, credit adjustments, and related transactions. Researches and resolves client issues, provides first-level systems support, escalates problems, maintains process expertise, creates procedure documentation, and liaises with departments and publisher clients. Requires accurate, timely work, strong communication, independent judgment, and adaptability.

The Pharmacy Support Specialist will assist the Customer Service and Pharmacy team with inbound concerns, administrative tasks for prior authorization, and support clinical team reviews and calls, while managing additional projects.

Supports daily operations across two tax credit apartment communities, including leasing, applications, renewals, move-ins, resident accounts, collections, inspections, reporting, customer service, and resident retention. The role also assists with LIHTC and affordable housing compliance, documentation, Fair Housing requirements, marketing initiatives, and revenue goals. Candidates need at least three years of tax credit experience, multifamily property management experience, strong organizational and communication skills, reliable transportation, and proficiency with property management software and Microsoft Office.

Provides multichannel customer support through calls, email, and live chat. Partners with sales professionals to prepare intake documents, create accounts, process orders and returns, address billing and payment inquiries, and identify upselling opportunities. Owns customer interactions from start to finish, delivers personalized responses, advocates for customers, and helps the team achieve performance goals.

Manages campus business office activities, including student account ledgers, payment and deposit reconciliation, scholarships, purchasing, accounts payable, payroll, human resources paperwork, hiring support, workers’ compensation reporting, and state or accreditation reporting. Provides customer service and administrative assistance to students, faculty, staff, vendors, and corporate personnel while supporting the Director of Administrative Services.

Own business operations priorities and cross-functional technical and security projects. Build project plans, coordinate stakeholders, manage timelines and dependencies, collect compliance evidence, improve processes, identify risks and blockers, and drive high-quality execution across People, IT, Finance, Security, and Operations.

Lead the high-dollar claims audit team performing pre- and post-payment audits and adjudication of complex medical and pharmacy claims. Train, coach and mentor staff; maintain quality/productivity records; create and update policies and procedures; serve as subject matter expert for workflow, policy, and technical questions; interface with stakeholders, manage projects, respond to external audits, and adjudicate high-dollar claims with final approval authority.

Supports wealth management advisors with client review preparation, including gathering data, preparing packets, and drafting summary letters. Updates client financial information, documents, tasks, and records in Salesforce; performs data entry and integrity audits. Assists with office management, report generation, document organization, scanning, email, phone communication, and other administrative projects while gaining exposure to financial planning and advisory operations.

Supports attorneys and case managers by organizing client files, processing records requests, preparing legal documents and demand packages, mailing correspondence, creating folders, and performing general office duties. The role requires strong organization, communication, attention to detail, multitasking, computer proficiency, and the ability to manage numerous cases and deadlines in an on-site, fast-paced law firm environment.

Provides clerical, secretarial, and administrative support for regional behavioral health operations. Responsibilities include drafting correspondence, scheduling appointments, maintaining paper and electronic files, creating spreadsheets, answering calls, and supporting program staff. The role requires Microsoft Office proficiency, medical terminology knowledge, accurate typing, professional communication, CPR certification, and eligibility for security clearance, drug screening, and background checks.