Top Operations & Support Jobs in Nashville, TN

Provide inbound technical support and customer service for DISH TV customers, troubleshoot billing and programming issues, promote products and services, handle back-to-back calls, and maintain engagement during shifts. Work full-time from home with company-provided equipment and meet internet, hardware, and state residency requirements.

Manage and optimize inventory, workflow, and SLA-driven production operations; analyze data (Excel) to track aging work, balance workloads, coordinate multiple workstreams, and make independent operational decisions while collaborating across teams and locations.

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The Workplace Coordinator manages daily office operations, vendor relationships, and employee experiences, fostering a collaborative and vibrant workplace environment.

The Facility Manager oversees day-to-day facilities activities, manages work orders, vendor relationships, and ensures client satisfaction in a fast-paced environment.

Serve as primary contact for customers via phone and digital channels, resolving complex policy, billing, and coverage issues end-to-end. Use AI-powered tools and guided workflows, validate AI-generated summaries, document interactions per regulatory/privacy requirements, escalate when needed, and contribute feedback and continuous improvement. Participate in required training and ongoing skill development.

Provide end-to-end customer support across phone and digital channels for disability/intake inquiries, using AI-guided tools and CRM systems to resolve complex issues, document interactions, escalate when needed, and contribute to process improvements while following compliance and privacy requirements.

Serve as the primary contact for customers via phone and digital channels, resolving complex policy, coverage, billing, and service inquiries end-to-end. Use guided, AI-powered tools, validate call summaries, document interactions per privacy and regulatory standards, escalate issues as needed, and participate in training and continuous improvement.

Provide high-trust executive support to the CFO, managing complex calendars, communications, meetings, travel, expenses, and leadership cadences. Improve Office of the CFO operations, prepare briefings, track action items, coordinate with HR/IT/recruiting, and use AI and collaboration tools to increase efficiency and accountability.

Lead and scale a Revenue Operations organization for Babylist Media, building systems, processes, and a team to manage ad operations, inventory, pricing, forecasting, commission planning, and revenue recognition. Own ad-server transition (Koddi), deal desk, forecasting, reporting, and cross-functional documentation to maximize yield and streamline GTM operations.

Executive leader responsible for building and scaling a global RevOps and Sales Enablement function. Owns forecasting, pipeline management, GTM processes, CRM excellence, enablement strategy, GTM tech stack and AI-driven tools. Partners with Sales, Marketing, CS and Finance to drive predictable, data-driven revenue growth and operational excellence.

The PIM Coordinator standardizes product data for a catalog, enhancing processes through AI tools, ensuring data integrity, and collaborating with teams to resolve discrepancies.