Top Operations & Support Jobs in Nashville, TN

Design, build, and scale corporate IT systems for office and remote employees. Lead complex troubleshooting across endpoints, identity, collaboration, and networks. Automate workflows and build internal tools, maintain standards and documentation, and partner with stakeholders and vendors to improve reliability, security, and user experience.

Provide Oracle EBS 12.2 and Oracle Database 19c administration (multitenant, RAC, ASM), manage RHEL virtual environments, WebLogic/Fusion Middleware, ORDS, ECC, APEX, and OAM/OID SSO. Implement TLS1.2, perform EBS cloning, ADOP patching, RMAN backups, Data Guard, performance tuning, HA/DR design, and automation via Bash. Maintain full-stack security patching and Oracle OEM monitoring.

Conduct and document fraud/SIU investigations for health insurance, analyze data and coding, perform interviews, collaborate with law enforcement, legal and stakeholders, prepare investigation summaries, and support compliance and recovery efforts.

Lead Americas corporate travel program strategy and operations, managing vendors, costs, compliance, traveler experience, and regional policy localization. Partner with Finance, HR, Procurement, Security, and stakeholders to drive savings, supplier adoption, risk management, and program governance.

Lead district KeepStock vendor-managed inventory engagements and onsite service activities. Manage and develop a team of 10–20 onsite representatives, collaborate across Grainger teams, drive financial performance and resource allocation, ensure customer satisfaction, implement leadership and hiring plans, and partner with internal stakeholders to grow profitable revenue and improve service levels.

Partner with Lessen as an independent licensed plumbing vendor to perform plumbing services for residential and commercial properties. Maintain an active business entity, valid plumbing license, required insurance, meet client quality and compliance standards, communicate reliably, and deliver timely service while using Lessen's platform for scheduling and invoicing.

Provide global customer support via ticketing and calls, troubleshoot technical and product issues, validate escalations, participate in incident management, collaborate with internal teams, document and improve processes, cover on-call shifts, and meet SLAs and departmental OKRs.

Inspect and evaluate residential property damage in-person, prepare repair estimates, manage claims from first notice to closure, coordinate vendors, explain coverage to policyholders, and perform occasional catastrophe duty. Work is territory-based with daily field visits and limited overnight travel for training.

Provide after-hours and weekend travel support: monitor channels, handle flight/hotel/transport disruptions, rebook travel per SOPs, escalate high-impact issues, document actions, and hand off unresolved items to weekday Logistics.

Lead and coach a team of Complaint & Litigation Specialists to log, research, and resolve complaints and grievances. Manage team inventory, workflows, and performance, build cross-functional partnerships, ensure compliance with regulatory requirements, and drive timely, accurate case closures.