IT Jobs in Plano, TX

Coordinates and manages enterprise IT security and infrastructure projects from planning through implementation. Responsibilities include defining scope, schedules, budgets, resources, requirements, risks, and deliverables; coordinating stakeholders, vendors, and technical teams; preparing project documentation, reports, and meeting materials; overseeing change management; tracking progress and issues; supporting solution architecture and statements of work; and ensuring projects meet timelines, budgets, and business objectives.

Support full procurement lifecycle for contracting and contingent workforce: partner with hiring managers, process contracts and invoices, manage vendor relationships, coordinate candidate screenings and interviews, maintain procurement systems, and ensure compliance with policies.

Leads IT expense management, invoice validation, resource and contract tracking, Work Order and RMS administration, and monthly management reporting. Performs quantitative and qualitative business analysis, identifies cost-reduction opportunities, supports system implementations and process improvements, and manages cross-functional stakeholders. The role requires independent judgment, strategic project execution, Korean and English fluency, strong analytical and presentation skills, and on-site work with up to 10% travel.

Leads Smart Manufacturing and IT for a 300mm semiconductor wafer fab. Partners with factory leadership to deliver technology roadmaps, manufacturing systems, equipment automation, AMHS, robotics, reliability, digital transformation, and AI-enabled solutions. Oversees a multidisciplinary engineering organization, production-critical IT availability, incident response, vendor coordination, portfolio prioritization, and adoption of technologies that improve capacity, quality, productivity, cycle time, yield, cost, and factory resilience.

Manages IT expenses, invoices, contracts, work orders, resource planning, and reporting. Conducts business and data analysis, supports system implementations and process improvements, and coordinates cross-functional projects and stakeholders. Prepares executive materials, identifies cost-reduction opportunities, tracks deliverables, and facilitates contract approvals. The role requires bilingual Korean and English communication, strong project management, analytical judgment, and comfort managing multiple priorities in an office-based environment with up to 10% travel.

Supports training, instructional design, communications, and change management for IT initiatives and business applications. Develops instructor-led, virtual, and eLearning materials; delivers training; creates employee communications; coordinates schedules and records; evaluates learning effectiveness; and promotes technology adoption. Collaborates with project teams and stakeholders while supporting awareness campaigns, learning events, and organizational change programs. Requires foundational instructional design and adult learning knowledge, strong communication skills, and familiarity with eLearning tools.

Provides Tier 2 technical support for Windows devices, Microsoft Active Directory, Office applications, mobile devices, and peripherals. Responsibilities include resolving escalated incidents, managing onboarding and access rights, supporting executives, maintaining service tickets, deploying software and patches, and recommending process improvements. Requires enterprise IT support experience, strong AD and Windows expertise, and familiarity with remote support, ticketing, scripting, mobility management, and imaging tools.

Provides Tier 2 enterprise IT support for Windows devices, Microsoft Active Directory, Office applications, and peripherals. Resolves escalated incidents, manages onboarding and offboarding access, supports executives, deploys software and patches, documents solutions, and collaborates with infrastructure teams. The role also identifies recurring issues and recommends process improvements. Requires strong troubleshooting, communication, and customer-service skills, with experience supporting large user populations and familiarity with scripting, ticketing systems, mobile device management, and deployment tools.

Supports corporate end users across Windows, macOS, iOS, and Android by resolving incidents and requests, executing standard changes, supporting root-cause analysis, maintaining runbooks, and participating in on-call coverage. Manages endpoint devices, applications, Microsoft 365, remote access, meeting-room AV, and endpoint security. The role also uses PowerShell and Terraform to automate routine IT operations and contributes to an emerging AI-enabled operations program.

Manages daily operations, monitoring, troubleshooting, and administration of DLP and enterprise security solutions. Supports Windows and Linux servers, security alerts, infrastructure changes, technology deployments, audits, documentation, and technical issue resolution. Collaborates with local teams and Korea Headquarters, requiring professional Korean and English proficiency.

The IT Business Consultant validates healthcare business and technology solutions through requirements analysis, test strategy development, UAT, end-to-end testing, defect analysis, and process validation. The role collaborates with business, product, operations, technology, and vendor teams to ensure solutions meet Medicare, CMS, regulatory, and compliance requirements. Responsibilities include testing healthcare workflows involving claims, enrollment, providers, members, benefits, and digital platforms, while supporting Agile delivery and large-scale transformation initiatives.

Leads engineering and production support for enterprise supply chain systems, including integrations, procurement, inventory, logistics, and supplier platforms. Oversees vendors, contracts, budgets, assets, licenses, governance, compliance, release readiness, incident response, and operational improvement. Partners with Product Management and business stakeholders to deliver technology solutions while managing engineering teams, capacity, agile execution, system reliability, and cost optimization.

Plans and manages enterprise IT and infrastructure projects from scope definition through delivery. Responsibilities include scheduling, budgeting, milestone tracking, requirements gathering, risk and issue management, stakeholder communication, status reporting, and project documentation. The role also performs business analysis and requires experience with supply chain, sales, logistics, or e-commerce systems, along with Korean and English bilingual proficiency.

Provides onsite and remote technical support to corporate employees and executive leaders. Troubleshoots Apple, macOS, Windows, mobile, hardware, software, networking, phone, and application issues; manages device deployment, patching, recovery, retirement, asset inventory, and lifecycle processes. Supports conference room technology and office infrastructure, manages service tickets, and partners with Infrastructure and Security teams to resolve escalated issues while maintaining secure, reliable technology environments.

Performs independent, risk-based testing of IT general, application, automated, and cybersecurity controls within the Second Line of Defense. Evaluates control design, operating effectiveness, deficiencies, residual risk, and remediation. Partners with technology, information security, compliance, operational risk, and audit stakeholders. Produces testing reports and executive communications while aligning assessments with NIST, COBIT, COSO, FFIEC, SOX, and internal risk frameworks.

Serves as the highest-level escalation point for complex IT support issues involving hardware, software, networks, systems, user accounts, and access. Performs root cause analysis, recommends permanent fixes, reviews service desk performance and ticket compliance, develops prioritization strategies, and improves workflows and SLAs. Collaborates across IT departments and mentors junior support staff. Requires at least five years of relevant support experience and familiarity with Microsoft identity and endpoint-management tools.

Leads end-to-end IT project management, including planning, execution, budgeting, risk management, stakeholder coordination, and governance reporting. Conducts business analysis, translates requirements into technology solutions, supports IT Steering Committee activities, and develops Power BI reports and dashboards using data from SQL, SharePoint, Excel, APIs, Power Query, and DAX. Serves as a liaison between IT and business units while managing multiple initiatives and promoting process improvement.

Leads IT audit and technology risk consulting engagements, including project planning, risk assessments, ITGC and application-control testing, SOX work, fieldwork, reporting, and client presentations. Supervises and mentors audit staff, evaluates performance, develops audit programs, assesses enterprise systems and SDLC controls, and presents findings to management. The role also supports client relationships, technology-enabled audit methodologies, and continuous control monitoring. Travel of up to 60% or more annually is required.

Coordinates IT infrastructure and security-related projects by tracking schedules, milestones, budgets, risks, issues, deliverables, and testing progress. Prepares project plans, documentation, reports, meeting minutes, and stakeholder communications. Collaborates with infrastructure management, finance, vendors, contractors, and internal IT teams to define requirements, procure assets, estimate costs, and maintain project progress. Requires project management knowledge, a bachelor’s degree, and Korean-English bilingual ability preferred.

Lead full-lifecycle implementation of customer-facing CX solutions, including CRM and self-service portals. Develop project plans, timelines, and budgets; coordinate cross-functional and geographically distributed teams; manage risks, issues, schedules, and financial reporting; facilitate project meetings; communicate status to stakeholders; and resolve execution challenges.

Paid 10-week summer internship supporting IT projects at an investment firm. Responsibilities may include building automated reports, developing integrations and security tools, documenting requirements and software standards, creating process diagrams, testing and debugging, and assisting with infrastructure systems. Interns receive technical training, mentorship, and professional development while collaborating on project-based assignments.

Manages PopStroke’s IT strategy and operations across venues and corporate locations. Responsibilities include administering Microsoft 365, Okta, Slack, endpoint and security platforms; deploying computers, networks, wireless, VPN, VoIP, monitoring, and internet services; overseeing help desk, provisioning, ITSM, vendors, documentation, and automation; supporting venue installations and upgrades; and leading IT projects. The role requires up to 20% nationwide travel, occasional after-hours support, and hands-on troubleshooting of multi-site infrastructure.

Supervise daily help desk operations, manage ticketing workflows, resolve complex hardware, software, and network issues, and coordinate 1st-, 2nd-, and 3rd-level support. Develop procedures, SLAs, and performance metrics; monitor ticket trends; collaborate with technical teams; mentor staff; maintain incident documentation; and support IT upgrades and deployments.

Leads GlobalFoundries IT investment portfolio governance, demand management, business relationship management, PMO standards, and continual service improvement. The role aligns technology investments with business priorities, governs funding and prioritization, drives outcome-based delivery, facilitates executive governance, improves service performance, and ensures measurable value realization across enterprise technology initiatives.

Provides Level 2 IT help desk support for employees across the US and Mexico. Responsibilities include troubleshooting hardware, software, operating systems, applications, and network connectivity; documenting resolutions; installing hardware and software; supporting onboarding and technical training; maintaining technology inventory; identifying recurring issues; improving IT processes; and participating in projects and after-hours on-call rotations.