IT Jobs in Plano, TX

Designs and oversees enterprise application solutions spanning integrations, APIs, data, identity, security, and cloud technologies. Leads architecture discussions, translates business requirements into scalable designs, coordinates decisions across application, security, data, vendor, and business teams, and provides technical leadership through implementation. The role also establishes reusable architecture patterns, governance standards, and resolves complex cross-application issues.

Manages IT expenses, invoices, contracts, work orders, resource-management data, and reporting. Conducts business and data analysis, identifies cost-reduction opportunities, supports system implementations and process improvements, and coordinates cross-functional projects and stakeholders. Develops presentations and management reports while maintaining project deliverables and contract records. Requires bilingual Korean and English communication, strong analytical and project-management skills, five days in-office work, and up to 10% travel.

Plans and manages enterprise IT and infrastructure projects from scope definition through delivery. Coordinates schedules, milestones, budgets, requirements, testing, risks, issues, documentation, stakeholder meetings, and status reporting. Serves as a liaison between business and technical teams, may perform business analysis, and supports projects involving supply chain, sales, logistics, and e-commerce systems. Korean and English bilingual communication is required.

Leads the full lifecycle management of IT products and application portfolios, including strategy, roadmaps, requirements, ideation, development, launches, and measurable outcomes. Manages mature application suites and cross-functional teams while aligning business and technology stakeholders. Oversees prioritization, product investments, architecture, cloud modernization, integration, delivery governance, KPIs, budgets, vendors, organizational change, and talent development.

Plans and manages enterprise IT infrastructure and e-commerce projects, coordinating scope, requirements, schedules, milestones, budgets, risks, testing, documentation, and stakeholder communications. Conducts project meetings, prepares status reports, supports business analysis and requirements gathering, and serves as a liaison between business and technical teams. Supply chain, sales, logistics, or e-commerce process analysis experience is relevant. Korean and English bilingual proficiency is required.

Leads full-cycle recruiting for complex and high-impact positions, advises hiring managers, develops sourcing strategies, and provides talent market intelligence. Coaches recruiters, analyzes recruiting metrics, manages stakeholder relationships, and drives cross-functional process improvements. The role requires advanced talent acquisition expertise, recruiting technology proficiency, negotiation skills, and experience hiring for technical roles. It is hybrid, with three days in the office and two days remote, and does not offer sponsorship.

Lead IT expense management, invoice processing, work order and contract tracking, RMS data integrity, resource planning, and management reporting. Analyze business data, identify cost-reduction opportunities, support system implementations and process improvements, and manage cross-functional stakeholders and project deliverables. The role requires independent judgment, strategic planning, strong communication, English/Korean bilingual ability, and on-site work in Plano with up to 10% travel.

Leads the organization’s information technology strategy and oversees enterprise IT operations, systems, infrastructure, security, and technology-enabled business transformation.

Oversee IT infrastructure across stores, offices, and cloud environments. Manage systems and network administration, telecom, hardware and software deployments, backups, disaster recovery, data loss prevention, point-of-sale technology, payment terminals, reporting, and service providers. Support requirements gathering, software updates, critical issue escalation, and internal resource distribution while leading technology projects and partnering with executives and business departments.

Oversee IT infrastructure across store, office, and cloud environments. Manage systems and network administration, telecom, hardware and software deployment, point-of-sale systems, payment processing, backups, disaster recovery, data loss prevention, reporting, and service providers. Provide troubleshooting, requirements analysis, escalation support, and technology project management. This full-time Tuesday-Saturday role requires evening work, weekend maintenance support, and 24/7 on-call availability.

Provides Tier 2 enterprise IT support for Windows devices, Microsoft Active Directory, Office applications, and peripherals. Resolves escalated incidents, manages onboarding and offboarding access, supports VIP users, assists with deployments and patching, documents resolutions, and coordinates with infrastructure teams. The role also identifies recurring issues and recommends process improvements. Requires at least five years of enterprise support experience, strong troubleshooting skills, and familiarity with ticketing, remote support, scripting, mobility management, and ITIL practices.

Supports daily operation, monitoring, troubleshooting, and administration of DLP and enterprise information security solutions. Performs basic Windows and Linux server administration, assists with upgrades and technology deployments, reviews security alerts, documents issues and procedures, and supports audits and compliance activities. Collaborates with IT, security, infrastructure, and Korea Headquarters teams. Professional Korean and English proficiency is required.

Performs independent, risk-based testing of IT general, application, automated, and cybersecurity controls within the Second Line of Defense. Evaluates control design, operating effectiveness, deficiencies, residual risk, and remediation. Partners with technology, information security, compliance, operational risk, and audit stakeholders. Produces testing reports and executive communications while aligning assessments with NIST, COBIT, COSO, FFIEC, SOX, and internal risk frameworks.

Provides Tier 2 enterprise IT support for Windows devices, Active Directory, Microsoft Office, peripherals, and collaboration tools. Resolves escalated incidents, manages onboarding and offboarding, supports software deployment and patching, documents resolutions, and assists executives with VIP and urgent support. The role also identifies recurring issues, recommends process improvements, and collaborates with Tier 3 and infrastructure teams.

Administers Microsoft Entra ID and Active Directory, manages identity lifecycles, troubleshoots authentication and provisioning issues, and develops PowerShell and Python automation. Remediates identity accounts, supports VIP escalations, leads complex incident resolution, mentors junior analysts, maintains documentation, and improves IAM processes. The role requires onsite work in Plano, Texas and coordination across Workday, ServiceNow, Cybersecurity, HR, and application teams.

Provides technical support for restaurant, field, and office employees; troubleshoots PC, network, POS, kitchen display, and headset issues; implements or escalates solutions; and documents and monitors problems through resolution. The role requires strong communication, organization, adaptability, and availability for flexible hours, including non-typical business hours.

Leads technology strategy, delivery, and operations for the Claims organization. Owns the Guidewire ClaimCenter platform, integrations, cloud adoption, application support, AI and automation initiatives, governance, budgets, vendors, and regulatory alignment. Partners with Claims executives to prioritize technology portfolios and deliver measurable improvements in claim outcomes, adjuster productivity, cycle time, and expenses. Manages multi-team engineering, configuration, analysis, QA, and offshore delivery organizations across the US and UK.

Coordinates and manages enterprise IT security and infrastructure projects from planning through implementation. Responsibilities include defining scope, schedules, budgets, resources, requirements, risks, and deliverables; coordinating stakeholders, vendors, and technical teams; preparing project documentation, reports, and meeting materials; overseeing change management; tracking progress and issues; supporting solution architecture and statements of work; and ensuring projects meet timelines, budgets, and business objectives.

Support full procurement lifecycle for contracting and contingent workforce: partner with hiring managers, process contracts and invoices, manage vendor relationships, coordinate candidate screenings and interviews, maintain procurement systems, and ensure compliance with policies.

Leads Smart Manufacturing and IT for a 300mm semiconductor wafer fab. Partners with factory leadership to deliver technology roadmaps, manufacturing systems, equipment automation, AMHS, robotics, reliability, digital transformation, and AI-enabled solutions. Oversees a multidisciplinary engineering organization, production-critical IT availability, incident response, vendor coordination, portfolio prioritization, and adoption of technologies that improve capacity, quality, productivity, cycle time, yield, cost, and factory resilience.

Supports training, instructional design, communications, and change management for IT initiatives and business applications. Develops instructor-led, virtual, and eLearning materials; delivers training; creates employee communications; coordinates schedules and records; evaluates learning effectiveness; and promotes technology adoption. Collaborates with project teams and stakeholders while supporting awareness campaigns, learning events, and organizational change programs. Requires foundational instructional design and adult learning knowledge, strong communication skills, and familiarity with eLearning tools.

Provides Tier 2 technical support for Windows devices, Microsoft Active Directory, Office applications, mobile devices, and peripherals. Responsibilities include resolving escalated incidents, managing onboarding and access rights, supporting executives, maintaining service tickets, deploying software and patches, and recommending process improvements. Requires enterprise IT support experience, strong AD and Windows expertise, and familiarity with remote support, ticketing, scripting, mobility management, and imaging tools.

The IT Business Consultant validates healthcare business and technology solutions through requirements analysis, test strategy development, UAT, end-to-end testing, defect analysis, and process validation. The role collaborates with business, product, operations, technology, and vendor teams to ensure solutions meet Medicare, CMS, regulatory, and compliance requirements. Responsibilities include testing healthcare workflows involving claims, enrollment, providers, members, benefits, and digital platforms, while supporting Agile delivery and large-scale transformation initiatives.

Leads engineering and production support for enterprise supply chain systems, including integrations, procurement, inventory, logistics, and supplier platforms. Oversees vendors, contracts, budgets, assets, licenses, governance, compliance, release readiness, incident response, and operational improvement. Partners with Product Management and business stakeholders to deliver technology solutions while managing engineering teams, capacity, agile execution, system reliability, and cost optimization.

Serves as the highest-level escalation point for complex IT support issues involving hardware, software, networks, systems, user accounts, and access. Performs root cause analysis, recommends permanent fixes, reviews service desk performance and ticket compliance, develops prioritization strategies, and improves workflows and SLAs. Collaborates across IT departments and mentors junior support staff. Requires at least five years of relevant support experience and familiarity with Microsoft identity and endpoint-management tools.