IT Jobs in Carrollton, TX

Serve as the onsite Manufacturing IT liaison for the Farmers Branch site, supporting MES, SPC, equipment management, factory automation, and reporting tools. Troubleshoot production-impacting issues, onboard equipment/software, coordinate testing/UAT, drive continuous improvement, and follow IT standards for change management, validation, and security while partnering with operations, engineering, and quality teams.

Manage and support company IT systems including Aloha POS, VOIP, endpoints, networking and ticketing. Provide end-user and new-store training, implement upgrades, execute disaster recovery, troubleshoot issues, and travel to sites (~20%). Drive IT process improvements and deliver professional timely support.

Provide IT support and incident response across servers, desktops, laptops, mobile devices, and cloud services. Manage Office 365, Entra/Intune, Teams, Exchange, Ubiquiti networks, and MDM. Perform change management, asset tracking, disaster recovery support, security audits, patching, and vulnerability management. Document processes, coordinate vendors, participate in on-call rotation, and recommend continuous IT improvements. Support agentic AI services such as M365 Copilot and Anthropic Claude.

Responsible for IT financial management, overseeing budgets over $150M, vendor contract negotiations, and governance of supplier management, leading a team for financial reporting and supplier performance metrics.