Top Operations & Support Jobs

Owns top-of-funnel strategy and revenue operations for Vanta’s Upmarket Sales organization. Responsibilities include lead routing, account assignment, territory management, AE and SDR coverage, account pairing, process optimization, data analysis, and cross-functional GTM initiatives. The role partners with Sales, Marketing Operations, GTM Systems, and Analytics to improve pipeline generation, seller productivity, territory quality, and overall go-to-market efficiency.

Manages intake, confidential case records, communications, supportive measures, accommodations, referrals, hearings, and policy compliance for the Office of Institutional Equity. Coordinates outreach, training, reporting, vendor contracts, invoices, supplies, budgets, and annual reports. Collaborates with university offices and serves as a Maxient database operations team member. The role requires sensitive communication, accurate documentation, data analysis, independent work, and occasional evening or weekend availability.

Coordinates strategic planning, programmes, meetings, and cross-functional initiatives across an operations cluster. Drives operations-technology integration, workflow redesign, digital adoption, change management, IT system performance, data integrity, procurement, budgeting, and administrative compliance. Produces analytical inputs, management reports, briefings, and recommendations while coordinating stakeholders across headquarters, constituency offices, vendors, and field units.

The Trailer Operations Manager optimizes trailer utilization, manages repositioning efforts, conducts inspections, and ensures customer requirements are met. They also handle documentation and audits to maintain data integrity and efficiency.

Leads Parts and Service operations across multiple locations, coaching managers to increase revenue, efficiency, profitability, and customer satisfaction. Drives aftermarket strategies, staffing, recruitment, training, performance metrics, safety, facility, and fleet management. Ensures operational execution aligns with business plans and financial objectives while maintaining strong internal and external customer relationships.

Owns complex quote support and quote-to-cash operations across global sales organizations. Ensures compliance with SOX, revenue recognition, and booking policies while advising Sales, Finance, Legal, and Systems teams. The role analyzes operational data, standardizes processes, leads scalable improvements, supports audit readiness, and influences revenue strategy and system design.

Oversee departmental administrative operations, supervise office staff, develop processes and policies, manage budgets and operational costs, coordinate office services, purchase supplies and equipment, recruit and train employees, and ensure compliance with internal controls and university procedures.

The Training Operations Manager will lead a team across multiple factories, managing training programs, maintaining quality standards, and ensuring workforce readiness. Responsibilities include curriculum development, operational execution, stakeholder coordination, and audit readiness support.

Manage Rockford operations for scheduling, measuring, purchasing, installation and service of windows, siding and doors. Recruit, train and lead a 4–6 person team, ensure on-time, quality installs, handle escalations, maintain installer payables, onboard installation partners, and drive customer satisfaction metrics.

Manage daily operations for a regional home-improvement office: schedule and onboard installers, recruit and train a 4–6 person team, ensure timely, high-quality installations and service, handle escalations, manage installer payables, and meet customer-delight and productivity metrics.

Supervise and train shelter staff, maintain safety and cleanliness of the enhanced shelter, coordinate vendors and maintenance, manage intakes and records, respond to incidents and emergencies, conduct outreach and community engagement, and document operations and incidents in assigned systems.

Manage a cohort of school-based operations teams to ensure consistent operational standards, safety, budgets, facilities, and KPIs. Lead hiring, onboarding, training, and performance management for Business Operations Managers. Partner with principals to align operations with academic goals, analyze regional trends, remove systemic roadblocks, and implement scalable policies and processes. Drive staff development, retention, and resource stewardship across the region.

Lead day-to-day park operations for assigned area (Ride Ops, Park Services, or Guest Relations). Supervise and develop supervisors, team leads, and frontline crew; ensure safety compliance, guest service, staffing, queue and capacity management, incident response, and coordination with maintenance and other departments to maintain efficient, safe, and guest-focused operations.

Manage day-to-day health and continuous improvement of Cornell's enterprise Salesforce ecosystem. Lead a team supporting multiple Salesforce orgs and Marketing Cloud, oversee sprint planning, production support, integrations, data integrity, security, compliance (FERPA/HIPAA), and platform enhancements. Drive operational best practices, service delivery, stakeholder collaboration, and Agile change management to align platform capabilities with institutional priorities.

Manage the commercial operations function, including CRM health, sales compensation, deal desk, forecasting, pipeline analytics, pricing, and discount governance. Lead growth initiatives, GTM planning, operational improvements, and board and investor reporting. Build financial and operational models, define SaaS metrics, develop dashboards, and translate ambiguous business questions into implemented outcomes while managing a direct report.

Own HubSpot administration, workflow automation, data hygiene, reporting, and integrations across the marketing technology stack. Build and troubleshoot API connections with Salesforce, intent, attribution, and enrichment platforms. Help the marketing team adopt Claude and other AI tools, automate manual processes, document configurations, and support campaign execution. Provide dashboards, ad hoc reporting, and technical problem-solving while maintaining reliable, accurate marketing systems.

Own sales and renewals forecasting, revenue data accuracy, pipeline and attribution analysis, quota and territory tracking, and sales technology administration. Partner with Sales, Customer Success, Finance, Legal, and Partnerships on reporting, compensation, deal desk support, vendor management, and cross-functional GTM initiatives. Drive projects to completion, resolve system and data issues, and prepare QBR and MBR materials for leadership.

Oversees branch operations for home medical equipment distribution, including delivery, warehouse, logistics, respiratory services, inventory, compliance, staffing, training, and patient-service quality. Manages logistics performance, purchasing, root-cause analysis, regulatory audits, referral-source relationships, and operational improvements. May provide site leadership and assist with equipment service, maintenance, and patient assessments.

The Revenue Operations Manager drives forecasting, pipeline visibility, data quality, reporting, quota allocation, capacity modeling, and GTM planning. They build dashboards and executive insights, manage operating cadences, improve CRM processes, and support sales technology selection and optimization. The role partners with Sales, Marketing, Customer Success, Finance, and Analytics to improve revenue predictability, efficiency, and execution.

Coordinates and guides departmental operations, processes, systems, policies, programs, and projects. The role represents the department in meetings, addresses employee and operational issues, supports training and development, supervises staff, and maintains customer responsiveness. Responsibilities also include basic mechanical and electrical troubleshooting, interpreting technical drawings, installing and maintaining low-voltage systems, documentation, and operating equipment in fieldwork environments.

Owns commercialization and new product introduction for products and features, from product handoff through launch and post-launch tracking. Partners with executives on pricing, commercial readiness, and launch health; defines success metrics and optimizes processes. Leads M&A go-to-market diligence and post-acquisition integration while coordinating Product, Engineering, Sales, Marketing, Finance, and Corporate Development. The role requires strategic planning, program management, executive communication, and SaaS commercialization expertise.

Oversees administrative support operations for gas construction and distribution, including scheduling, job records, budgets, inventory, purchasing, accounts payable, regulatory compliance, systems reporting, and customer inquiries. Manages staff, monitors operational performance, implements process improvements and automated systems, coordinates across departments, and supports emergency assignments and special projects.

Develop and execute multi-year operations strategies, roadmaps, standardized operating models, and continuous improvement initiatives across multiple auction locations. Assess processes, lead Lean and Six Sigma efforts, manage cross-functional projects, establish KPIs, and provide data-driven recommendations to executive leadership. The role also supports workforce, technology, capacity, and operational planning, with 10–20% travel from the Fremont, Nebraska corporate office.

Leads site and field operations for specialty industrial maintenance services, including staffing, training, mobilization, customer relationships, safety compliance, budgeting, forecasting, cost control, and performance improvement. Oversees multidisciplinary teams and services such as bolting, induction heating, rotor repair, and field machining while maintaining safe, high-quality, profitable delivery.

Leads global People Operations governance, compliance, audit readiness, risk frameworks, process excellence, and cross-functional HR programs. Owns employee lifecycle processes, operating procedures, project plans, recurring people programs, M&A integrations, and expansion initiatives. Partners with Legal, Finance, Information Security, and People Technology to improve controls, automation, accountability, and operational efficiency across jurisdictions.