Top Operations & Support Jobs

Oversees daily front of house operations in food outlets, ensuring compliance with standards and regulations, managing personnel, financial matters, and guest service.

The Operations Manager will analyze product metrics, drive operational strategies, lead cross-functional projects, and improve customer experiences for Nevis's AI wealth management platform.

Lead a high-volume service location, managing daily operations, staffing, member experience, and sales performance. Set and drive revenue targets, coach staff, own KPIs, resolve operational issues, and ensure service quality and efficiency.

Lead daily operations and sales at a high-volume premium service location. Manage staffing, scheduling, floor presence, coaching, KPIs, member experience, and revenue targets. Identify and resolve operational problems and drive team accountability to meet commercial goals.

Lead all daily operations for a high-volume service location: manage staff and schedules, ensure excellent member experience, own sales results and KPIs, coach teams, resolve issues proactively, and drive profitability.

Lead daily operations and sales for a high-volume service location: manage staff and schedules, drive revenue and KPIs, coach performance, ensure excellent member experience, resolve issues, and make data-informed decisions to meet commercial and operational goals.

The Manager of Last Mile Operations oversees contract carrier operations, trains staff, ensures compliance, manages dispatch, and resolves issues.

Lead and manage 24x7x365 NOC and network operations for distributed enterprise environments. Oversee monitoring, incident response, ticketing workflows, change management, SLAs, RCAs, staffing, training, service deployments, and process/automation improvements while coordinating with engineering, firewall, ISP/OSP, and customer teams.

Design, build, and operationalize automations for claims and billing workflows using SQL, APIs, scripts, and LLMs. Collaborate with Product and Engineering, run experiments, create dashboards, monitor outcomes, and own end-to-end processes from instrumentation to post-launch debugging.

The Operations Manager leads Parametric's Client Service function, overseeing team performance, service delivery standards, operational efficiency, and cross-functional alignment to provide exceptional client support.

As an Operations Manager, you will supervise staff, coordinate with sales and customers, manage inventory and costs, and identify improvement needs.

The Operations Manager will oversee daily operations, manage staff, improve efficiency and safety protocols, and maintain inventory organization.

The Datacenter Operations Manager oversees 24x7 data center operations, ensuring IT infrastructure availability, reliability, and integrity, while managing infrastructure deployments and SLA compliance.

The Operations Manager II will oversee daily operations, coordinate program teams, manage resources, support mission readiness, and report on performance.

The Operations Manager oversees government contracts, manages team performance, and provides training while ensuring quality service delivery and team development.

Run and improve the company's operational infrastructure including financial administration, people operations (onboarding to offboarding, benefits), contract coordination, vendor and office management. Maintain existing systems, identify failures, extend processes as company grows, and escalate legal or strategic issues to leadership.

Lead all operational activities across the Americas, overseeing fulfillment, inventory, logistics, repair operations, and customer-facing support. Manage regional teams and third-party service providers, partner with Sales on deployments and escalations, monitor performance, identify risks, and drive continuous improvement to ensure customer satisfaction and business growth.

Manage a 10–12 person document examination team within Trade Finance, co-manage a broader 25–30 person group, ensure compliance with letters of credit standards, drive service quality, productivity, risk management, process improvements, and team development to support global trade operations.

Lead parts and service operations by hiring, developing, and supervising staff; manage budgets, schedules, and physical resources; enforce safety and compliance; drive department goals to meet business forecasts and deliver exceptional customer service.

Lead fixed operations across multiple service centers in the East region, owning regional P&L, throughput, labor efficiency, parts performance, and customer experience. Develop and hold GMs accountable, standardize SOPs, balance capacity and demand, run regional operating cadence, manage OEM warranty/recall alignment, and represent regional performance to corporate leadership.

Lead fixed operations performance across multiple service centers in a region, owning regional P&L, KPIs, labor efficiency, parts performance, and customer experience. Develop and hold site GMs accountable, standardize SOPs, balance capacity and demand, run regional operating cadence, manage OEM warranty/recall/CSI alignment, and represent regional needs to corporate.

Lead front-of-house customer operations to drive revenue and satisfaction. Manage frontline employees, resolve customer issues, enforce standards, drive productivity and sales processes, conduct evaluations, participate in recruiting, and report on operational performance, budgets, safety, and vendor relations.

Lead cross-functional operational improvement initiatives, analyze KPIs and operational data, implement process and system enhancements, develop reporting and dashboards, drive business transformation and continuous improvement, and coordinate with stakeholders across Operations, Engineering, Finance, IT, and Supply Chain to improve performance and ensure regulatory compliance.

Manage collections and route operations for commercial, roll-off and residential customers. Supervise supervisors, dispatchers and drivers; ensure productivity, safety, regulatory compliance, budgeting, customer relations, and talent development to support business unit strategy and operational excellence.

Manage end-to-end planning and execution of regional live and digital events: project plans, budgets, vendor and venue contracting, on-site operations, cross-functional coordination, KPI measurement, and process improvements. Ensure seamless attendee experiences, track finances and ROI, and travel occasionally (up to 25% annually).