Top Operations & Support Jobs

Lead and manage Installation Operations teams, develop and implement operational strategies, oversee project planning and execution, set and monitor departmental metrics, and coach staff to improve efficiency, quality, and customer satisfaction while ensuring compliance with policies and regulatory requirements.

Manage specialty mail-order pharmacy fulfillment operations including filling, quality control, shipping, regulatory compliance, P&L oversight, staffing, vendor/contracts management, cross-department coordination, training, and customer issue resolution.

Lead warehouse operations to ensure safe, efficient, and compliant performance. Drive continuous improvement (Lean/6S), enforce safety/OSHA standards, manage equipment maintenance, staffing, training, purchasing, and cross-site coordination to meet customer and corporate targets.

Lead three Trial Operations workstreams: Trial Partner coordination/case assignment, resolving non-trial-worthy cases, and enforcing pre-trial work-up compliance. Build and monitor Litify milestones, dashboards, and reports; drive assignment decisions, settlement pipelines, and process improvements across regional offices while collaborating with Managing Partners, Trial Partners, attorneys, and case operations staff.

Lead and manage client operations and reporting teams for Integrated Middle Office Solutions. Improve service delivery, streamline processes, ensure accurate client reporting, act as primary client contact, monitor performance metrics, and maintain regulatory compliance and risk controls.

Lead client operations and reporting team to improve service delivery, streamline processes, ensure timely client reporting, manage key client relationships, monitor performance metrics, and maintain regulatory compliance and risk controls.

Lead client operations and reporting for Integrated Middle Office Solutions. Manage a team, improve client service delivery, streamline processes, ensure accurate reporting, monitor performance metrics, serve as primary client contact, and maintain regulatory compliance and risk controls.

Lead a client operations and reporting team within Integrated Middle Office Solutions, improve client service delivery and operational efficiency, act as primary client contact, monitor performance metrics, ensure regulatory compliance and risk management, and collaborate cross-functionally to implement process improvements.

Manage an operations team to ensure service quality, compliance, and efficiency. Oversee hiring, training, coaching, performance management, reporting, process improvements, vendor partnerships, escalations, and implementation/testing of operational tools. Drive workflow optimization and maintain documentation and procedures.

Provide technical system management and support primarily across the Zoho One ecosystem and Shopify. Troubleshoot issues, build and maintain automation workflows, ensure data flow between platforms, update Shopify product/catalog settings, create documentation and SOPs, and assist with social media scheduling and metrics. Prioritize and execute items from an IT to-do list for executive and sales teams.

Manage day-to-day site operations, staff and fleet to deliver strong operational and financial performance, ensure safety and compliance, drive efficiencies and first-time collections, and act as nominated Transport Manager.

Lead and improve client operations and reporting for Integrated Middle Office Solutions. Develop strategies to enhance service delivery, streamline processes, ensure timely and accurate client reporting, act as primary client contact, monitor performance metrics, and maintain regulatory compliance and risk management.

Lead and manage multiple client service/support teams to resolve complex client transaction issues, set team policies and procedures, drive strategic initiatives to improve client experience, maintain business leader relationships, and provide insights to support revenue growth.

Own programmatic advertising operations and the digital billboard network: configure and troubleshoot exchange integrations, manage DSP/SSP relationships, ensure digital uptime, handle incident response, administer booking and contract platforms, manage vendors and SLAs, coordinate cross-functional resolution, and support reporting and project workflows across markets.

Lead and optimize day-to-day security operations across multiple sites, manage staffing and scheduling, ensure compliance and risk mitigation, oversee budgets and financial performance, act as client liaison, lead incident response, and drive strategic improvements and team development.

Lead multi-branch operations to drive performance, profitability, safety, and customer satisfaction. Manage and develop Branch Managers, optimize inventory and transportation, ensure compliance, and execute strategic initiatives across the region with frequent onsite visits.

The Assistant Manager will oversee site operations on coach.com, monitor site health, act on site issues, and lead communications within eCommerce teams to ensure operational efficiency.

Lead a distributed IT support team for 800+ employees, manage ticketing and Jira workspaces, own procurement and asset lifecycle, maintain AV/Zoom Rooms, collaborate on onboarding/offboarding, drive process improvements, documentation and training, and provide occasional onsite support and second-line escalation.

The Operations Manager will oversee a contractor workforce, managing operations, quality assurance, training, and continuous improvement to deliver accurate data collection in a robotics environment.

The Resource Operations Manager ensures execution consistency in hiring and resource planning, tracking commitments and coordinating across teams to minimize execution risks and improve operational efficiency.

Administer, monitor, tune, install, upgrade, and maintain MicroStrategy clustered Intelligence and Web Server environments on Linux. Troubleshoot issues, analyze logs, run DB queries (Netezza, PostgreSQL), support deployments and CI/CD automation, manage user/group provisioning, capacity planning, and disaster recovery. Communicate with MicroStrategy Tech Support and development teams.

Lead office operations to ensure service excellence, coach staff, manage client relationships, oversee profitability and resource coverage, coordinate with support centers, and maintain logistics and quality standards.

Administer and maintain MicroStrategy servers and infrastructure, perform installations, configuration, security, migrations, capacity planning, performance tuning, monitoring and alerting. Support developers and clients, troubleshoot SQL/reporting issues, set up web/application servers and MicroStrategy suite tools, and develop dashboards and reports.

Manage supplier aspects of product development and sourcing projects, conduct market research, evaluate suppliers, negotiate agreements, and ensure on-time delivery and compliance with quality specifications.

Hands-on Operations Manager overseeing financial operations (budgeting, forecasting, reporting), center facilities and maintenance, systems and process improvements, and supporting new center openings. Manages vendor payments, payroll tools, inventory, compliance, and coordinates buildouts; trains teams on core tools and travels regionally to ensure operational readiness and consistency.