Top Account Manager (AM) Jobs in Memphis, TN

Manages employee benefits client accounts, serving as the primary client and carrier contact. Responsibilities include handling service requests, preparing renewals and proposals, analyzing plan options, calculating premiums and payroll deductions, supporting open enrollment, processing carrier transitions, maintaining compliance with benefits regulations, and advising clients. The role also supports producers with new and renewal business while maintaining accurate account records and strong carrier relationships.

Own and expand relationships with major enterprise accounts by leading renewals, negotiating complex agreements, driving retention, and identifying upsell opportunities. Build trusted relationships with executive stakeholders, advise customers on loyalty and marketing strategies, and collaborate with Sales Engineering, Marketing, Product, Customer Success, and Finance. Use customer data, usage trends, and market intelligence to guide account strategy and achieve renewal and expansion targets.

Field-based Account Manager responsible for achieving sales targets across assigned Dallas territory, managing distributor relationships, supporting marketing and training programs, tracking rebates and contests, and developing annual growth plans. The role coordinates objectives with distributors, communicates marketing initiatives, manages pricing programs, and conducts quarterly business reviews. Daily local travel and occasional overnight travel are required.

Manage a high-volume SMB customer portfolio focused on renewals, retention, and expansion within the Life Sciences and Healthcare sectors. Engage customers, identify needs, recommend value-added solutions, execute renewal strategies, maintain product and market knowledge, manage sales pipelines, and provide accurate renewal forecasts and updates to leadership. The role is fully remote within the continental United States and requires collaboration across global time zones.

Supports senior account executives in managing large-group health plan clients and consultants. Responsibilities include resolving claim and eligibility service issues, tracking action items, leading client service calls, coordinating open enrollment activities, communicating updates, reviewing benefit documents and summaries, submitting SBC requests, and developing client relationships. The role gradually assumes independent ownership of increasingly complex service issues.

Manage and grow relationships with investor-owned utility customers across the Southeast and Mid-Atlantic. Develop account plans, increase market share, conduct account reviews, provide pricing guidance, identify opportunities, coordinate purchase agreements, and maintain CRM forecasts. Collaborate with product support, service, and marketing teams to resolve issues and drive customer-focused growth. The role requires 50% travel, utility or equipment industry knowledge, complex account management experience, and a valid driving record.

Own and grow strategic commercial enterprise accounts, build executive relationships, develop account plans, pursue new opportunities, and lead complex technology solution sales. The role delivers networking, cloud, cybersecurity, collaboration, data, AI, and professional services solutions while coordinating internal teams and technology partners. Success includes achieving revenue and gross-profit objectives, maintaining a strong pipeline, expanding existing accounts, and generating at least $2 million in annual gross profit.

Manages enterprise healthcare client relationships, retention, renewals, upsells, cross-sell opportunities, revenue growth, and strategic account plans. Serves as the primary client contact, builds executive relationships, handles escalations, monitors service delivery, manages forecasting and contract renewals, and collaborates with sales and internal teams. Requires healthcare IT account management or sales experience, strong communication, relationship-building, Salesforce proficiency, and 10–25% travel.

Manages strategic healthcare technology accounts, owning client relationships, renewals, revenue retention, upsells, forecasting, and executive engagement. Identifies cross-sell opportunities, develops account plans, manages escalations, monitors service delivery, and collaborates with internal teams on client requirements and product improvements. The role requires strong solution-based selling, healthcare IT account management experience, Salesforce proficiency, and 10–25% travel.

Manages assigned client accounts from sale through execution and launch, building relationships, coordinating internal teams, preparing client communications, overseeing deliverables, and supporting revenue goals. Partners with project management and sales teams to ensure project health, quality, process compliance, and timely launches. Presents to clients and executives, supports pharma or brand training, improves internal processes, and mentors team members. Client travel is required as needed.

Responsible for driving revenue growth through strategic National Partners by developing joint business plans, setting sales targets, and executing go-to-market strategies for 1Password.

Manage upper mid-market customer accounts to increase net dollar retention through upsells, cross-sells, renewals, and expansion opportunities. Build client relationships, negotiate contracts, generate proposals, manage sales pipelines, and support land-and-expand initiatives. Partner with internal teams throughout the customer lifecycle, maintain product knowledge, and contribute to sales process improvements. The role requires 5+ years of client relationship and revenue-growth experience, with SaaS sales and Salesforce experience preferred.

Manage Akamai’s regional channel partnerships and sales pipeline across the Mountain Region. Align partners with field teams, develop joint value propositions, drive business development and strategic selling, forecast accurately, and deliver partner meetings, training, enablement, and sales events. The role requires cybersecurity channel sales expertise, strong negotiation and presentation skills, and travel to partner meetings as needed.

Manage municipal and utility customer relationships across Tennessee, providing tailored smart water technology solutions. Advise clients on AMI, smart metering, and water quality advancements; collaborate with internal teams and industry partners; participate in trade shows; and provide customer and market insights to support product development. The role requires strong communication, relationship-building, Salesforce and Microsoft Office proficiency, and travel up to 75% within the territory.

Manage key partner accounts and operationalize partnership programs across sales, product, marketing, and professional services. Deliver partner training and enablement, oversee deal registration and lead distribution, coordinate joint marketing and go-to-market initiatives, track partner and campaign performance, resolve conflicts, and drive partner adoption, pipeline, and revenue outcomes. The role requires strong relationship management, negotiation, cross-functional alignment, and executive communication skills within payments, fintech, or SaaS.

Manage employee benefits accounts, coordinate client and carrier workflows, support renewals and bids, conduct enrollment meetings, resolve claims and eligibility issues, and recommend benefit-plan changes. The role develops client relationships, coordinates third-party vendors, maintains compliance awareness, and supports sales and service activities. This is a remote Houston-based position requiring occasional travel to Richardson, Texas.

Own renewals, expansions, upsells, pricing negotiations, and revenue outcomes across customer accounts. Build a repeatable expansion playbook, partner with Customer Success Managers on account strategy, engage CFOs and finance teams, track account health signals, and develop enough product fluency to discuss implementations and technical questions credibly. Identify at-risk accounts and coordinate retention strategies with leadership.

Manage and scale an indirect partner ecosystem by building executive partner relationships, executing joint GTM plans, driving partner-sourced pipeline, enabling partners through training and events, maintaining disciplined CRM and forecasting, recruiting and onboarding partners, and collaborating cross-functionally to grow partner-influenced ARR.

Manage and grow strategic retail accounts by building buyer relationships, executing joint business plans, expanding distribution, managing promotions and trade spend, forecasting sales, and coordinating cross-functionally to drive profitable growth and improve on-shelf velocity.

Manage client onboarding, campaign execution, optimization, reporting, and ongoing account relationships for CTV and digital advertising clients. Collaborate with Sales, Ad Operations, Finance, Product, and vendors to exceed client goals. Responsibilities include retaining and growing accounts, identifying upsell opportunities, analyzing campaign performance, presenting recommendations, troubleshooting issues, forecasting revenue, and managing at-risk account plans.

Leads Coca-Cola’s Albertsons account across the West Coast, developing customer strategies, joint business plans, annual negotiations, selling stories, and execution plans. Manages cross-functional teams, bottler relationships, customer performance reporting, financial metrics, and trade spend. Requires CPG national account management experience, syndicated data analysis, buyer relationships, strong business skills, and 30% travel.

Serves as the primary contact for MoneyPass financial institution clients, providing operational support, resolving service issues, coordinating internal and external partners, and managing client communications. Leads operational reviews, tracks service metrics, supports onboarding and product changes, escalates issues, recommends service improvements, and contributes to automation and process optimization. The role requires strong communication, organization, problem-solving, accountability, and client service skills.

Manages customer accounts and logistics operations, coordinates vendors and suppliers, maintains operational data, supports pricing and carrier procurement, drives retention and new business, and partners with sales teams on customer meetings and proposals. The role requires transportation and logistics account management experience, strong negotiation and closing skills, customer relationship expertise, and a degree in Marketing or Business.

Own client relationships and trip delivery for sports and tournament accounts, providing white-glove travel services across air, housing, and ground transportation. Communicate with clients, vendors, and internal teams; review itineraries, resolve issues, manage deadlines, recommend hotel options, and maintain service accuracy. Develop trusted relationships with coaches and administrators, generate referrals, support revenue growth, and help expand the sports client base. The role is fully remote but may involve long hours, weekend work, and on-call support during peak periods.

Lead Services Sales account strategy for multiple assigned accounts, drive renewals, upsells, and strategic cloud/AI opportunities. Orchestrate the account team, manage deals from qualification through close, ensure smooth sales-to-delivery handoffs, gather customer insights, and align Microsoft services to customer priorities to grow consumption and satisfaction.