Top Senior Customer Success Jobs in Indianapolis, IN

Support Emiri client deployments by identifying issues, coaching teams, managing communication, and driving continuous improvement in operations and user experience.

The Customer Success Executive will implement and scale AI solutions in healthcare, ensuring strong adoption by nursing and clinical teams while managing client relationships and project execution.

The Customer Success Manager will drive customer satisfaction by building relationships, leading onboarding, and ensuring platform adoption while providing actionable insights and support post-launch.

Lead and scale Vanta's Commercial Customer Success function, including partner-led success. Define strategy, operating model, segmentation and playbooks; hire and develop managers and CSMs; drive retention, adoption, time-to-value, and expansion; and partner cross-functionally to remove blockers and scale outcomes using automation and AI where appropriate.

The Senior Onboarding Customer Success Manager leads customer deployments, manages project delivery, collaborates with stakeholders, and ensures successful transition to the post-deployment phase.

Lead customer success for revenue cycle management (RCM) across MSK/provider partners: onboard customers, manage third-party billing vendors, diagnose and remediate revenue leakage, guide front- and back-end RCM operations, produce monthly performance reports, translate RCM data into executive insights, and inform product through customer feedback.

As a Customer Success Executive, you will implement AI solutions in healthcare systems, ensuring strong adoption, measurable outcomes, and collaborating closely with clinical and operational teams.

The Enterprise Customer Success Manager will lead partnerships with enterprise customers, driving onboarding, adoption, and measurable outcomes while mentoring CSMs and collaborating across teams.

The Senior Customer Success Manager will mentor customers on Sonatype product implementations, build trusted relationships, and drive customer value, ensuring high renewal rates and successful product usage.

The Sr. Customer Success Manager advocates for customers, drives product adoption, assesses customer health, identifies growth opportunities, and manages renewals while optimizing customer satisfaction.

The Customer Success Manager will build relationships, drive product adoption, and ensure customer satisfaction and renewals within strategic accounts. Responsibilities include managing client interactions and escalating issues for resolution.

The Strategic Customer Success Manager will drive engagement and retention for healthcare clients, ensuring they gain maximum value from Clarium's AI-powered platform through proactive relationship management and cross-functional coordination.

The Senior Customer Success Manager drives customer onboarding, engagement, and retention while managing risks and relationships across accounts to ensure measurable ROI.

The Technical Customer Success Associate/Manager will implement and support SwiftMR software in healthcare settings, diagnose technical issues, and ensure client satisfaction. Responsibilities include integrating software with MRI systems and providing application support to clients. Regular check-ins and documentation are also part of the role.

The Senior Group Manager leads Customer Success Managers, driving customer retention and revenue growth while optimizing operations and team performance.

The Senior Customer Success Manager owns strategic customer relationships in healthcare, guiding enterprise accounts from launch to renewal while utilizing AI solutions to enhance patient experiences and drive measurable outcomes.

This Customer Success Manager role focuses on strategic partnership with health system executives, improving patient outcomes through AI-driven insights, and driving account retention and growth.

Manage a portfolio of strategic customers, drive adoption and growth, serve as a technical advisor, and collaborate cross-functionally to ensure customer success and satisfaction.

Serve as primary customer contact to onboard, drive adoption, and ensure customer success for SaaS security products. Build executive relationships, maintain success plans and health scores, coordinate with Sales, Product, and Professional Services, and drive renewals, upsell and cross-sell opportunities while escalating risks and ensuring high customer satisfaction.

The Senior Manager of Customer Success at SmarterDx will enhance client relationships, oversee implementation, and ensure maximum value from the platform for healthcare customers.

Manage technical customer relationships, resolve complex issues, improve support workflows using AI, and build documentation to enable teams. Liaise between customers and Product/Engineering.

The Senior Client Success Manager will manage client relationships, oversee digital marketing campaigns, analyze performance data, and ensure client satisfaction and retention.

Own retention, renewals, expansion, and value realization for higher-education clients. Build executive relationships, lead strategic reviews, forecast and negotiate renewals, identify upsell opportunities, drive product adoption, translate feedback into product insights, maintain CRM, and represent eRezLife at industry events.

Manage a book of Mid-Market and Strategic customers to drive onboarding, adoption, retention, and expansion. Build tailored success plans, refine the customer journey and segmentation, present complex data clearly, and partner with product and cross-functional teams to incorporate customer feedback.

Manage and drive success for a portfolio of up to 35 customer accounts in the healthcare sector, ensuring value realization and customer satisfaction.