Top Tech Jobs & Startup Jobs

Lead and grow a small, high-velocity product design team as a player-coach, setting design strategy and vision for AI-first enterprise marketing workflows. Maintain visual and interaction design quality, extend the design system, prototype and ship production-ready code using AI-native tools, partner with Product and Engineering on roadmaps, and hire, mentor, and scale the design organization.

Handle the full lifecycle of cardholder dispute cases: intake, assessment, documentation, customer communication, evidence gathering, rebuttals, coordination with merchants/networks, and financial recovery while ensuring compliance with Regulation E, network rules, and internal SLAs. Identify trends and support risk initiatives to reduce losses and improve processes.

Handle high-volume outbound calls to hotels and vendors to obtain folios and resolve payment issues. Collect updated payment information, create pre-authorization and virtual card forms, coordinate credit card reversals, and maintain accurate records to ensure seamless traveler experiences.

Own day-to-day benefits and leave administration (enrollments, terminations, QLEs), run open enrollment, manage vendor relationships, administer FMLA/MA PFML/ADA leaves, maintain HRIS data integrity (Rippling), ensure compliance (I-9, E-Verify, MA unemployment), and build process improvements and automation to reduce manual work.

Lead day-to-day People Operations including end-to-end onboarding/offboarding, HRIS administration, multi-state compliance, benefits and leave management, payroll support, employee engagement programs, performance review support, HR reporting and metrics, and ad-hoc recruiting and employer branding support.

Lead design, configuration, and 3rd-line support of global Windows desktop infrastructure (on-prem and cloud). Manage endpoint tooling, application packaging, patching, security, escalations, documentation (HLD/LLD/TDG), mentoring, and large-scale rollouts to ensure operational, secure, and compliant end-user platforms.

As a Sr. Applied AI Engineer at Zapier, you will build and enhance AI platform capabilities, focusing on LLM Ops and ML Ops to support scalable AI development across teams.

Drive technical pre-sales for hx by designing integration architectures, running discovery workshops, leading technical evaluations (RFP/RFI), building POVs/POCs, and partnering with Sales and Product Engineering to secure and scale enterprise customers.

Lead and build an internal government relations function that coordinates with ~300 agencies, directs outside lobbyists, crafts multi-state legislative and regulatory strategy, and represents the organization with legislators and regulators.

Own reconciliation of equity market breaks, validate and submit equity regulatory reports, investigate discrepancies, coordinate remediation, and drive process automation and reporting improvements across finance, treasury, commercial, and technology teams.