Client Partner

Posted 4 Hours Ago
Hiring Remotely in Framingham, MA, USA
Remote or Hybrid
Entry level
Cloud • HR Tech • Information Technology • Software
Without our humans, it's just work. We. Are. Workhuman.
The Role
Build the go-to-market foundation for a new global Retail Media organization. Identify, prospect, and close brand and agency partners; develop commercial and sales strategies; build client relationships; collaborate with eCommerce, Operations, Marketing, Product, and Supplier teams; track sales KPIs; and help scale sales processes and media offerings.
Summary Generated by Built In

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The Opportunity
As a Client Partner, you will play a key role in building the go-to-market foundation for our new Retail Media organization. You will be responsible for identifying, prospecting, and closing new business with brand and agency partners, while helping shape how we bring our media proposition to market.

You will develop and execute a commercial strategy that enables partners to understand the value of our ecosystem and grow their investment over time. This is a highly visible, hands-on role suited to someone with strong digital media experience, commercial acumen, and a passion for building new businesses from the ground up.

What We Can Offer You

  • A unique opportunity to join at the ground floor and help develop new Retail Media offerings on a global scale.

  • You will be an instrumental part of defining how we work with our partners to build trust and investment in our ecosystem.

  • This high-visibility role will collaborate cross-functionally and with executive leadership to define and implement GTM strategies, identify and maximize opportunities for growth, as well as develop our client relationships.

  • You will become a trusted advisor to our clients, directly shaping their success and enabling their business growth.

The Skills You Will Bring

  • Develop and execute a sales strategy: Identify target ad partners, develop compelling GTM collateral, and create a robust pipeline of qualified leads.

  • Prospect and generate new business: Actively reach out to potential brand and agency partners, present our media offerings and value proposition, negotiate contracts, and generate new business.

  • Build and maintain strong client relationships: Develop trusted advisor relationships with key decision-makers at advertising agencies and brands.

  • Collaborate internally: Work closely with the eCommerce, Operations, Marketing, and Product teams to ensure seamless GTM, campaign execution, and client satisfaction. Support and enable Supplier teams with new media offerings.

  • Track and report on sales performance: Monitor key performance indicators (KPIs) and provide regular updates on sales progress.

  • Contribute to sales process development: Help refine our sales processes and tools as the business scales.

Achievements

  • Proven track record of success in sales, preferably in media, advertising, or retail. Experience with sell-side digital media is a plus.

  • Experience launching a media business or product in a sales/client-facing capacity in the US.

  • Highly motivated, self-starter with a strong work ethic and a results-oriented approach.

  • Established network of clients and potential brand and/or agency partners.

At Workhuman®, our mission is to bring more humanity to the workplace. We recognize and embrace individual differences and believe that diversity, inclusion, and belonging are essential to our long-term growth and success. We encourage candidates from all backgrounds and experiences to apply—even if you don’t feel you meet every qualification listed above. We’re looking for collaborative, innovative humans with a growth mindset who can bring unique perspectives to our team.

We are also committed to creating an inclusive and accessible application process for all candidates. If you require any accommodations or support during the application or interview process, or encounter any accessibility barriers, please contact us at [email protected]. We are dedicated to ensuring equal access to opportunities for all individuals.

 

Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Skills Required

  • Proven track record of success in sales, preferably in media, advertising, or retail
  • Experience launching a media business or product in a sales or client-facing capacity in the United States
  • Established network of clients and potential brand or agency partners
  • Strong motivation, work ethic, self-starting ability, and results-oriented approach

What the Team is Saying

Adam
Sam
Zoey (Gongyu) Yang
Graham Henderson
Daniyal Ahmed
Alyssa
Rekha Kannan
Hareesh Singaraju
Jennifer LeFort
Alyssa Johnson
Amanda Beaudette
Alex Yap-Dubois
Kevin Fischer
Adam Basilio
Zoey (Gongyu) Yang
Daniyal Ahmed
David Burke
Lauren van Duyn
Kevin Fischer
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The Company
HQ: Framingham, MA
950 Employees
Year Founded: 1999

What We Do

Workhuman® is helping companies meet today’s biggest human capital challenges - including unprecedented turnover, employee engagement, hybrid work environments, and DE&I - through the Workhuman Cloud®, a secure SaaS platform that provides the industry’s best-in-class Social Recognition® solution. Co-Headquartered in Dublin, Ireland, and Framingham, Massachusetts, USA, Workhuman has been pioneering the human workplace to improve the employee experience at work, with solutions that engage with approx. seven million customer employees in 30+ languages, in 180 countries, generating 100 million moments of human connection.  Workhuman, employs over 1,000 people – including over 500 humans in North America who sell and market our solutions and services at scale, committed to helping companies improve returns on their most important investment– their people.

Why Work With Us

We love what we do because we’re creating a better future for the workplace – and beyond – through our technology and our people. We’re building cultures of gratitude, celebration, and human connection for leading global brands – and that starts with our own. Here, you can bring your true, authentic self to work. Every day.

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Workhuman Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our humans do their best work in different ways, whether it’s in the office full time, on a hybrid model, or fully remote; aligned to the preferred ways of working of their specific departments or teams.

Typical time on-site: 3 days a week
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HQFramingham, MA
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