Top Senior Operations Jobs in Greensboro, NC

Own regional revenue operations for the Americas by managing forecasting, pipeline analysis, performance reporting, CRM data quality, dashboards, business reviews, territory planning, and sales process improvements. Partner with sales and cross-functional leaders to improve revenue performance, standardize operations, and implement AI-assisted workflows and automation. Use Salesforce, Gong, Claude, and analytical models to provide actionable insights and improve forecast accuracy.

Own GTM business operations for Cloudflare’s Revenue organization, supporting the Revenue Chief of Staff, executive priorities, communications, leadership engagement, and Field Advisory Board programs. Drive cross-functional initiatives, track decisions and commitments, improve operational processes, and leverage AI and automation. The role requires strong executive communication, judgment, organization, proactive ownership, and the ability to deliver results amid ambiguity and competing priorities.

Administer and optimize the company’s MarTech stack, including configurations, builds, testing, troubleshooting, data flows, and integrations. Develop AI-powered workflows for marketing-sales handoffs and monitoring, implement data governance and quality controls, configure cross-platform signals and messaging, and enable marketing stakeholders on tools and best practices. The role collaborates with IT, enterprise systems, product, data, sales, and marketing teams.

Owns end-to-end quote-to-cash and renewal operations in Salesforce CPQ, including deal structuring, pricing governance, approvals, contract validation, order accuracy, and revenue alignment. Partners with Sales, Finance, Legal, Customer Success, and Revenue Operations to protect revenue integrity, reduce errors, support audits, and improve processes, integrations, and automation in a fast-paced SaaS environment.

Leads ChowNow’s GTM Revenue Operations function across Sales, Onboarding, Customer Success, Marketing, and Business Systems. Owns GTM process improvement, systems architecture, technical-debt reduction, workflow design, forecasting, territory and compensation infrastructure, and cross-functional alignment. Manages a team of 5–7 direct reports while advising the CEO on systems risks, priorities, and strategic opportunities.

Build and improve consumption and revenue target-setting models, scorecards, territory analytics, and governed data products. Validate revenue, ownership, billing, and CRM data; support field questions and Rules of Engagement; reconcile data with Finance and Billing; and partner with Geo Ops, RevOps, Engineering, IT, and Compensation. Use SQL, BigQuery, dashboards, and AI tools to automate analysis, improve data integrity, and scale recurring reporting and support.

Leads Engine’s global travel and spend support operation across lodging, flights, cars, and Engine X. Owns service levels, quality, customer satisfaction, cost efficiency, escalations, Customer Advocacy, BPO relationships, and 24/7 operational coverage. Partners with Product and Engineering on automation and tooling, manages senior leaders, improves processes using operational data, and develops premium support programs and future operations leaders.

Own go-to-market operations for a product line or segment, translating product, pricing, legal, and stakeholder inputs into executable field processes. Responsibilities include customer segmentation, eligibility analysis, contract dashboard management, playbook and tool development, launch adoption tracking, performance analysis, and risk identification. The role partners closely with Product, Legal, Pricing, Rev Ops, Sales, Client Success, and Analytics to drive strategic initiatives from rollout through adoption.

Manage sales strategy and revenue operations for Motive’s Strategic segment. Partner with sales leadership on forecasting, pipeline management, QBRs, territory design, reporting, analytics, and business cadences. Build tools using Salesforce, Snowflake, Hex, spreadsheets, AI agents, and workflow automation. Lead cross-functional initiatives, optimize sales productivity, support distributed analytical teams, and advise leadership on performance, deal velocity, and account potential.

Owns the Member Services knowledge base and end-to-end member journey documentation. Establishes knowledge governance, taxonomy, review cycles, and health reporting; maps cross-functional processes and policies; partners with business and product teams to identify operational pain points and product opportunities; and ensures product changes are reflected across member-facing documentation. The role requires influencing stakeholders without direct reports and supporting both human and AI-enabled service tools.

Leads Motive’s GTM Intelligence and Operations function, managing Salesforce and the broader revenue technology ecosystem. Oversees systems architecture, governance, integrations, licensing, budget, compliance, vendor evaluations, migrations, incident response, and CPQ processes. Manages and develops systems administrators and program owners while partnering with Sales, Marketing, Finance, Legal, Security, Procurement, and Enterprise Systems to support GTM initiatives, platform adoption, and operational continuity.

Leads business operations for the Office of the Chief Supply Chain Officer, managing process optimization, financial oversight, initiative tracking, resource allocation, risk mitigation, and performance benchmarking. Oversees overhead spend and capital processes, translates strategic priorities into actionable initiatives, and provides data and metrics to support site enablement and leadership decisions. Manages a team and drives operational transformation across supply chain functions.

Business Operations Manager responsible for improving company operating rhythms, planning, reporting, cross-functional coordination, decision support, and internal processes. The role partners with leadership to translate goals into execution plans, improve visibility and accountability, identify operational bottlenecks, and use AI and automation to increase productivity across commercial, product, infrastructure, finance, and recruiting functions.

Own company-level strategic initiatives, establish measurable goals, diagnose delivery risks, and recommend resource reallocations. Lead cross-functional transformation focused on go-to-market scalability, annual planning, quarterly reprioritization, monthly business reviews, and AI-enabled operational reporting. Partner with executives and functional leaders to improve the operating model, automate KPI tracking, communicate priorities, and increase organizational velocity.

Supports Cloud Practice business operations by maintaining pipeline and project data, preparing reports and dashboards, coordinating resource planning, tracking follow-ups, administering feedback surveys, and documenting procedures. The role identifies data issues, supports project-to-partnership activities, improves reporting standards, and coordinates with leadership, consultants, sales teams, and business operations partners. It is a remote individual contributor role requiring strong organization, communication, reporting, and data-management skills.

Owns and improves the operational toolkit supporting Solutions Architects, including systems, workflows, reporting, documentation, support requests, engagement tracking, capacity planning, and data quality. Partners with revenue technology, analytics, and system owners to translate field needs into requirements, automate processes, improve handoffs, and sustain adoption. Supports SA leadership through reporting, business reviews, operating rhythms, testing, rollouts, and continuous operational improvements.

Leads the Revenue Operations team and partners with commercial and executive leaders to improve shared data, processes, pricing, margins, deal management, automation, and AI-enabled tooling. The role builds operational infrastructure in a fast-moving startup, develops financial models and forecasts, establishes commercial workflows, coaches team members, and takes ownership of important unassigned business initiatives.

Leads enterprise IT operations supporting cloud infrastructure, applications, identity services, cybersecurity coordination, change governance, and end-user support. Oversees Azure modernization, ServiceNow and Microsoft 365 operations, production releases, compliance activities, incident response, vendors, contractors, and cross-functional technical teams. Provides strategic guidance on modernization, service transformation, operational readiness, and technology investments supporting federal programs and mission operations.

Provides executive support to the COO, managing calendars, communications, travel, expenses, briefings, and sensitive information. Coordinates leadership meetings, board preparation, cross-functional initiatives, and project follow-through across Finance, People & Culture, Compliance, and Operations Support. Designs and maintains AI-enabled workflows using Asana, Notion, Slack, and related tools to improve visibility, reduce manual work, and strengthen organizational processes.

Own and scale Tailscale’s Product operations, including roadmap health, launch readiness, documentation, onboarding, feature request management, customer insight systems, operating rhythms, and product metrics. Partner with Product, GTM, Support, Data, and company leadership to identify operational gaps, establish standards, influence prioritization, and build scalable systems. The role requires autonomous execution, strategic judgment, cross-functional alignment, and strong communication in a remote-first environment.

Leads strategic and business planning, workforce planning, special projects, change management, reporting, budget analysis, KPI tracking, process improvements, stakeholder partnerships, communications, and vendor relationships for a department or business segment.

Leads cross-functional strategy execution across corporate travel divisions, coordinating operating rhythms, online booking tool needs, contracts, client issue resolution, process improvements, and reporting to the CEO. Acts as a liaison between Options Travel and Engine, influences senior stakeholders without direct authority, and supports partner-network and global-fulfillment initiatives.

Owns business strategy, analytics, processes, and systems supporting the Partnerships organization. Responsibilities include executive planning and reporting, partner revenue dashboards, quote-to-cash operations, renewal and expansion processes, Salesforce and go-to-market technology improvements, partner event operations, roadmap development, and mentoring junior teammates.

Leads strategic operations for Microsoft's Core commercial organization, managing executive business rhythms, governance, operating cadences, and cross-functional alignment. The role translates strategy into measurable execution, coordinates regional and corporate priorities, surfaces risks and dependencies, improves processes and tooling, and drives accountability across teams. It also supports senior leaders through decision preparation, action tracking, business reviews, and scalable operating frameworks, including adoption of AI and automation capabilities.

Leads the global services operations function supporting training and advisory delivery across North America, EMEA, and APAC. Responsibilities include capacity planning, scheduling, delivery lifecycle management, KPI and financial reporting, quality programs, client experience, process improvement, systems adoption, automation, and building a new distributed operations team. The role partners with Finance, Sales, Product, Content, and regional delivery teams while driving scalable, consistent, and profitable service execution.