Top Tech Jobs & Startup Jobs

Leads the scaled Customer Success team, coaching CSMs and managing customer health, renewals, retention, and expansion. Owns digital and 1:many engagement programs, including email campaigns, office hours, town halls, and webinars. Measures adoption, satisfaction, engagement, and retention while using CRM and customer success tools for reporting and outreach. Partners cross-functionally with Marketing, Product, Training, Implementation, Billing, and Support.

Leads and develops a team of Customer Success Managers serving mid-market customers. Owns customer satisfaction, retention, renewals, forecasting, net revenue retention, upsell and expansion outcomes. Acts as executive sponsor for key accounts, resolves escalations, uses customer data to improve experiences, and collaborates with Training, Implementation, Billing, and Support. The role also involves attending industry conferences and managing customer success across a multi-product portfolio.

Provides technical customer support by responding to inquiries, troubleshooting product functionality, reporting, integrations, and data issues, and writing basic scripts for investigations. Documents solutions, maintains knowledge-base resources, escalates complex cases, supports manual testing, and collaborates with product, engineering, and customer success teams. Tracks recurring issues and recommends process improvements while maintaining clear, empathetic communication and a strong customer focus.

Manages regional ocean freight pricing, tariffs, quotations, rate negotiations, pricing exceptions, and P&L performance. Analyzes market trends, trade lanes, customer and competitor data to develop profitable pricing strategies. Maintains pricing databases, contracts, and accessorial charges; conducts audits; supports regulatory compliance; and partners with sales, commercial, operations, customers, carriers, and suppliers. Uses CargoWise and CRM reporting to monitor quote activity and commercial performance.

Develop and refine FIJI Water’s consumer marketing strategy, lead annual brand planning, manage new product development and launches, direct creative agency activities, and maintain brand positioning. Analyze category and consumer insights, monitor business performance and competition, oversee PR, digital, and social initiatives, manage the brand budget, and coordinate cross-functional teams across sales, finance, operations, product development, and external partners.

Lead HR functions for the Uganda site in the pharmaceutical sector, including recruitment and onboarding, employee relations, compliance with Ugandan labor law, performance management, training and development, payroll and benefits administration, HRIS management, and workforce planning to support business objectives.

Leads strategy, roadmap, development, pricing, and performance for treasury management receivables products, including RDC, lockbox, healthcare remittance, bill payment, EIPP, and integrated receivables. Partners with sales, technology, service, banking, vendors, and clients to launch enhancements, support acquisition integrations, assess market opportunities, manage risk, and provide sales enablement and training.

Build customer relationships, assess financial needs, recommend and sell banking products, conduct outbound calls, and generate referrals. Open and maintain accounts, process cash and checks, balance cash drawers, and follow AML/BSA, audit, security, and operational controls. Support customers with self-service technology, develop consumer and small-business banking knowledge, participate in community events, and pursue NMLS registration.

Leads and develops a high-performing sales team responsible for customer acquisition, account growth, pipeline management, and revenue performance. Builds scalable sales processes, establishes reporting and KPIs, coaches consultative selling, and drives prospecting, negotiation, and closing. The role also hires and develops talent, analyzes sales data, improves execution, and manages customer relationships in a fast-paced logistics technology environment.

Lead enterprise observability platform architecture, engineering, automation, governance, and reliability initiatives. Design telemetry pipelines across cloud, on-premises, Kubernetes, applications, and infrastructure using OpenTelemetry and related tools. Establish SRE standards, improve monitoring and alerting, enable AIOps, and advance self-service through APIs, infrastructure as code, GitOps, and CI/CD. Provide global technical leadership, conduct architecture reviews, evaluate emerging technologies, and mentor engineering teams.

Drives commercial HVAC sales across Eastern Massachusetts and Rhode Island by winning engineering specifications, quoting opportunities, managing sales through close, supporting contractors, and building distributor relationships. Conducts product education sessions, communicates market feedback to internal teams, reports sales progress, and travels at least 60% throughout the assigned territory.

Drive revenue growth and market share across a four-state territory by selling hydronic heating systems and related products. Manage and develop third-party manufacturer representative agencies, set performance goals, conduct joint sales calls, provide training, and maintain customer relationships. Pursue new business with distributors, contractors, engineers, and end users; manage pricing and negotiations; track forecasts and pipelines in CRM; monitor market trends; and represent the company at industry events. The role requires frequent travel across the assigned territory.

Lead design and frontend engineering for an API-first product. Architect complex frontend systems, build and obsess over UI/UX and design systems, collaborate with founders, and develop across the stack.

Serve as the technical customer-facing expert for the Coast platform: onboard, train, support, and drive expansion by solving customer challenges, identifying product gaps, and enabling renewals.

Full‑stack product engineer responsible for architecting and building across the stack with strong emphasis on frontend UI/UX, onboarding flows, and API integrations. Collaborate directly with founders, own product and technical decisions, and deliver polished visual experiences using React, modern web technologies, and backend services.

Leads large-scale commercial and launch-readiness programs that drive revenue and improve Stripe’s go-to-market operations. Owns program strategy, development, launch, post-launch support, custom pricing and deal approaches, enablement, communications, and change management. Partners with Sales, Deal Strategy, Finance, Legal, Accounting, Product, and senior leadership to resolve blockers, build scalable mechanisms, and drive cross-functional alignment.

Manage contracting-system and workflow initiatives supporting product launches and commercial offerings. Translate legal and business needs into requirements, milestones, acceptance criteria, and implementation plans. Coordinate cross-functional stakeholders across Legal, Product, Engineering, Sales, and Operations. Lead template, intake, approval, reporting, automation, testing, release, and stabilization activities while managing dependencies, risks, controls, documentation, and change-management practices.

Advise AI companies on payments, billing, metering, and monetization strategies. Architect custom Stripe solutions, support implementations, influence product roadmaps, engage technical founders and executives, and partner with sales, engineering, product, marketing, and professional services. Provide thought leadership through demonstrations and events, monitor competitors, and help position Stripe as a strategic AI monetization partner. Travel may reach 50% of the time.

Supports HR operations for an airport services station, including employee relations, investigations, attendance programs, records management, HR transactions, onboarding, leaves, separations, badging, compliance, payroll coordination, reporting, training, and employee communications. Provides policy and benefits guidance, partners with station leadership and recruiting, maintains confidentiality, and helps resolve employee data discrepancies while promoting an inclusive workplace.

Leads the Project & Development Services business line, overseeing project delivery, client relationships, financial management, business development, staff leadership, and strategic execution. Manages due diligence, design, permitting, procurement, contracting, scheduling, construction, capital improvement programs, vendors, risk, and post-construction services. Serves as a trusted advisor to clients and ensures projects meet budget, schedule, quality, and performance objectives across complex real estate initiatives.

Lead and supervise a finance team providing FP&A, budgeting, forecasting, and month-end accounting for client financials. Ensure compliance, improve workflows, manage team performance, onboard new scope, and use AI/data analytics to streamline processes for facilities-related projects.

Develop and manage client-facing reports, dashboards, presentations, and training materials. Analyze and validate data from multiple sources using Excel, identify trends and discrepancies, and communicate actionable business insights. Create executive presentations and instructional materials, deliver stakeholder training, resolve reporting issues, and coordinate with internal teams and clients to meet requirements, deadlines, and accuracy standards.